The Oaks At Fairmount
Save2462 Highway 411, Fairmount, GA 30139
For more information about senior living options: (844) 490-3973
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The Oaks emerges in these voices as a place that can feel like a true home for seniors and their families, yet one where satisfaction hinges on how well leadership and staff are aligned in daily care. The overall picture is mixed: many praise the owner's heart and the genuine care shown to residents, while others recount alarming lapses in responsiveness and on-site presence. Taken together, the reviews sketch a community that can deliver warmth, attentiveness, and high standards when things go smoothly, but can fall short in moments of crisis or when staff are not immediately available.
A string of testimonials centers on a deeply positive experience with the leadership and daily life at The Oaks. One reviewer describes a father who lived there for two years and "loved living there," with the owner, Jodi Brooks, described as kind and extremely detail oriented. The staff are called "absolutely the best," and the facility is praised for cleanliness and fresh, home-cooked meals every day. The family notes that during the father's passing, they were treated with exceptional kindness, and the facility offered meals and whatever else was needed to ease their stay. The reviewer even says they would give "10 stars if possible," and strongly encourages others with a place to reserve a room as soon as possible, thanking Jodi and her staff "for all the love you gave my father and my family." This thread repeatedly marks The Oaks as a place where compassionate leadership and meticulous care can translate into meaningful, tangible comfort for residents and families.
Another positive thread highlights a sense of community and performance. A reviewer writes, "We go in chorus to perform. They are always nice." This brief line affirms a welcoming atmosphere and suggests that the staff and the facility foster supportive interactions and activities that involve residents in meaningful, shared experiences. It reinforces the impression that The Oaks can be more than a care home; it can be a place where residents feel included in activities and connected to others, contributing to a sense of belonging.
Additional praise comes from a parent whose mother is currently residing at The Oaks. This reviewer emphasizes the overall experience as exceptionally clean, well-staffed, and pleasant, and also notes that the prices are very reasonable compared with similar facilities in the area. The tone is confident and reassuring, underscoring a belief that The Oaks provides good value alongside quality care, which matters greatly to families evaluating care options.
A separate positive note focuses on the owner's character and the ongoing efforts to enrich residents' lives. The owner is described as "a very sweet, hard-working person who really cares about her residents." The review acknowledges sincere efforts to bring in a variety of activities and experiences, even as the reviewer concedes that achieving this more broadly can be challenging due to the health conditions of the residents themselves. The takeaway here is a portrait of leadership that is engaged, generous, and committed, with an honest understanding that the residents' health status can complicate programming.
Yet, amid these favorable accounts, several reviews recount troubling episodes that raise concerns about care in moments of need. One particularly troubling entry describes a mother in hospice where the care environment deteriorated dramatically: the caregiver notes a dirty diaper, staff who were "always in the office instead of out with patients" (except for one cook), and a lack of timely communication with the family - "they did not bother calling me when she was dying; they called me over an hour later." The reviewer uses stark language to describe the scene: a strong odor, a resident's repeated wailing, and a general impression that no aides were present. The criticism conveys a sense of disorganization and neglect, with residents asking the reviewer if they were a new worker - a moment that underscores a perception of a broken routine and insufficient staff responsiveness when it mattered most. The overall tone is bitter and disappointed, labeling the experience as "pitiful."
Compounding these concerns is a separate critique focused on management and accountability. A reviewer calls for the owner to address her "floor manager," Kayla, asserting that Kayla is not looking out for the best interests of the residents. The comment implies a failure of leadership or communication at the floor-management level and ends with a pointed personal sentiment: "I'm over it." While the owner's kindness is still acknowledged in other reviews, this perspective highlights a real tension between compassionate intentions and consistent, reliable execution of daily operations.
Taken together, the collection of reviews presents a nuanced portrait of The Oaks. The facility appears capable of delivering noble, almost exemplary care under strong leadership: a caring owner, responsive and dedicated staff, clean facilities, home-cooked meals, and a warm, resident-centered atmosphere. These positive elements are repeatedly associated with heartfelt actions - especially in moments of family need and during a loved one's passing - when staff demonstrate generosity, attentiveness, and genuine concern.
At the same time, serious concerns about day-to-day responsiveness, staff presence, and floor-management effectiveness emerge as recurring themes. The most disruptive criticism centers on moments when urgent care was needed but not delivered promptly, leaving families feeling anxious and unheard. For prospective families evaluating The Oaks, the message is clear: the facility has the potential to be a wonderful home with compassionate leadership and a welcoming environment, but it's important to verify how care is managed on the ground, how quickly staff respond to calls, and how leaders address problems when they arise. Visiting the facility, meeting with the owner and floor managers, and asking pointed questions about call protocols, staffing ratios, and crisis response can help determine whether The Oaks will meet a family's expectations for consistent, attentive care.
The Oaks At Fairmount in Fairmount, GA is an assisted living community that provides respite care for seniors. Our community offers a range of amenities to ensure the comfort and satisfaction of our residents. Each apartment is fully furnished and equipped with cable or satellite TV, a kitchenette, and Wi-Fi/high-speed internet. Our dining room serves delicious meals restaurant-style, with special attention given to accommodating dietary restrictions.
At The Oaks At Fairmount, we prioritize the well-being of our residents by providing 24-hour supervision and assistance with activities of daily living such as bathing, dressing, and transfers. We offer diabetes diets for those who require it and provide medication management services for proper health maintenance. Our mental wellness program aims to support the emotional well-being of our residents.
Our community encourages an active lifestyle through resident-run activities and scheduled daily activities. Whether it's participating in group exercises, joining social clubs, or engaging in hobbies, there are plenty of opportunities for our residents to stay engaged and make meaningful connections with fellow residents. Additionally, we have a small library where residents can relax with a good book.
Located conveniently near pharmacies and places of worship, The Oaks At Fairmount makes it easy for our residents to access essential services and maintain their spiritual well-being.
At The Oaks At Fairmount, we strive to provide a comfortable and enriching living experience for seniors seeking respite care. With our range of amenities, personalized care services, and vibrant activity offerings, we create a warm and welcoming environment where every resident feels at home.
The Oaks At Fairmount is located at 2462 Highway 411, Fairmount, GA 30139 in Pickens County, Georgia
The Oaks At Fairmount on seniors.fyi includes 9 photos including images showing interior, bedroom, windows, living room, dining table, appliances, stove, oven, and more.
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