Comfort Keepers

Pros

• Comfort Keepers is described as a good place with a supportive team and easy communication.
• The caregivers are kind, professional, careful, prompt, and reliable.
• The staff are helpful, knowledgeable, and assist with problem solving as new issues arise.
• Jacky is professional and caring.
• The service at Comfort Keepers of Marietta is excellent and consistently meets clients' needs.
• Office staff are friendly, scheduling is easy, and short-notice arrangements are reliably possible.
• Caretakers are punctual, professional, friendly, caring, and adhere to Covid protocols.
• The administration goes above and beyond to match caregivers to clients and provides strong support.

Cons

• One reviewer described the service as "Absolute trash."

Review

Comfort Keepers of Marietta emerges in these voices as a place with a solid, people-centered approach to home care. Across comments, the organization is described as a good place to work with a team that genuinely cares about both its clients and the communities it serves. Staff are portrayed as easy to talk to, approachable, and attentive, which helps create a welcoming atmosphere for families seeking in-home support. The tone throughout conveys trust in the people who staff the clinics and the care they provide, suggesting a culture that prioritizes open communication and a respectful, collaborative spirit.

Several reviewers spoke at length about the experience of keeping a family member at home with Comfort Keepers. The caregivers are consistently described as kind, professional, careful, prompt, and reliable. The ability to adjust schedules with little notice is highlighted as a notable strength, reducing the stress that often accompanies changes in caregiving needs. Beyond basic duties, reviewers emphasize the staff's helpfulness and knowledge, noting that problem solving becomes easier as new issues arise because the team engages actively to find solutions and provide guidance.

One reviewer singled out a specific caregiver, Jacky, as an exemplar of professionalism and care. This personal endorsement underscores the deeper impression that individual caregivers can leave, suggesting that dedicated staff members can significantly impact the quality of care and client satisfaction. While this praise centers on Jacky, it also reinforces the broader sentiment that the Caregivers in this network strive to deliver attentive, compassionate service across the board.

There is broad, long-term affirmation from those who have relied on Comfort Keepers for years. Nearly three years of service, according to one client, has consistently met needs and never failed to deliver. The ease of contact with an approachable office staff, the reliability of scheduling - even on short notice - and the consistency of care are repeatedly cited. Caregivers are described as punctual, professional, friendly, and caring, with an added emphasis on following COVID-19 protocols. A proactive stance is also noted, with caregivers suggesting additional ways to assist, which enhances the overall value of the service. The cost is viewed as reasonable, and billing is described as prompt and detailed, reinforcing a sense of transparency and trust.

Not every sentiment is uniformly glowing, however. A terse, single-word line - "Absolute trash" - appears among the feedback, signaling that not all experiences were positive and that there can be outlier experiences even within a generally favorable picture. This brief note stands in contrast to the otherwise supportive and glowing testimonials, serving as a reminder that caregiving outcomes can vary for individuals and circumstances.

Beyond the direct care, the administrative side of Comfort Keepers earns praise for its supportive approach. One reviewer highlights the warmth, patience, and respect afforded to caregivers themselves, praising how the administration goes above and beyond to match the right caregiver to the right client. This alignment appears to make the working relationship more enjoyable and sustainable, with leadership - specifically mentioning Ms. Stacey and Ginny - providing the necessary support for staff to perform at their best. Such recognition points to a culture that values both client outcomes and caregiver well-being, which can translate into more consistent, high-quality care.

In closing, the impressions gathered depict Comfort Keepers of Marietta as a devoted, client-focused agency with a strong emphasis on communication, reliability, and compassionate care. Clients repeatedly note the accessibility of office staff, the adaptability of scheduling, and the professionalism and kindness of caregivers. The extended testimonials speak to a meaningful, ongoing relationship between families and the care team, underpinned by proactive problem solving, adherence to safety protocols, and transparent billing. While there may be occasional dissatisfaction, the prevailing narrative paints a picture of dedication and heartfelt service, with many clients expressing sincere appreciation for the people who show up to support their loved ones at home. Rhonda, among others, signs off with a warm note of devotion from Comfort Keepers to those they serve, underscoring the sense of care that permeates the organization.

This area of Douglasville, Georgia offers a convenient and diverse range of amenities for seniors looking to settle in a vibrant community. With a variety of dining options including Krystal, Monterrey Mexican Restaurant, and Carrabba's Italian Grill, there are plenty of choices for enjoying meals out. Nearby pharmacies such as CVS and Douglas Discount Drugs make accessing medications and healthcare supplies easy. For medical needs, Piedmont Heart of Douglasville and Northwest Georgia Oncology are close by, offering quality care. Parks like Hunter Park and Sweetwater Creek State Park provide opportunities for outdoor recreation and leisurely walks. Additionally, there are several places of worship nearby for those seeking spiritual fulfillment. Overall, this area provides a mix of services and attractions that cater to the needs and interests of seniors looking to enjoy their retirement years in a welcoming community.

Restaurants

• Krystal (0.1 miles)
• Monterrey Mexican Restaurant (0.2 miles)
• Chick-Fil-A (0.4 miles)
• McDonald's (0.6 miles)
• Carrabba's Italian Grill (1.6 miles)
• Gabe's Downtown (1.7 miles)
• Panda Express (1.7 miles)

Physicians

• Piedmont Heart of Douglasville (0.4 miles)
• Northwest Georgia Oncology, PC (0.9 miles)
• Complete Family Medicine (0.9 miles)
• Northwest Neurology (1 miles)
• Georgia Retina PC (1 miles)
• Southern Nephrology Clinic (1 miles)
• Rachel Michelle Cohen (1.1 miles)

Pharmacies

• CVS Pharmacy (0.5 miles)
• Douglas Discount Drugs (0.6 miles)
• Apothecary Shoppe Pharmacy (1.2 miles)
• Medicine Shoppe (1.5 miles)
• CVS Pharmacy (2 miles)
• Walgreens (3.2 miles)
• Walgreens (3.6 miles)

Hospitals

• WellStar Douglas Hospital (1.1 miles)

Cafes

• Starbucks (1.8 miles)
• Panera Bread (2 miles)
• Starbucks (9.5 miles)

Theaters

• Regal Arbor Place & IMAX (2.2 miles)
• Movies 278 (9.1 miles)

Parks

• Hunter Park (3 miles)
• Sweetwater Creek State Park (4.7 miles)
• Southwest Baseball At Clarkdale Park (7 miles)
• Florence Rd. Trailhead Silver Comet Trail (8.2 miles)
• Stonewell Park (8.8 miles)

Places of Worship

• Lithia Springs United Methodist Church (4.3 miles)
• Atlanta West Pentecostal Church (5 miles)
• Church At ChapelHill (6.4 miles)
• Linked UP Church (6.7 miles)