The Grey House

711 Gordon Street West, Douglas, GA 31533

For more information about senior living options: (844) 490-3973

4.6 from 19 reviews
5 stars
16
4 stars
1
3 stars
1
2 stars
0
1 stars
1

Assisted Living

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    Overall Review of The Grey House

    Pros

    • pro They offer excellent customer service and gift registries.
    • pro The staff is incredibly helpful and the gift wrapping is exceptional.
    • pro The store is wonderful and carries top lines.
    • pro The atmosphere is inviting, and the owner is super friendly and knowledgeable.
    • pro Becky's adds a personal touch and feels like having a personal shopper.
    • pro The boutique has a beautiful selection for a small town, comparable to major-city stores.
    • pro The gift wrap is simply to die for.

    Cons

    • pro One customer reported that one of their trees was leaking water after purchase.
    • pro The customer said Chelsea told them there was nothing they could do and that holiday sales were final.
    • pro The customer stated they would never shop there again.
    • pro A reviewer wished the store's online service was up and running.
    • pro A reviewer lamented that, despite beautiful items, the experience led them to vow never to shop there again.

    Review

    A standout boutique in a small town has earned a reputation that many shoppers mention with clear enthusiasm: a focus on best-in-class customer service, thoughtful gift registries, and a wrapping experience that feels almost ceremonial. Across multiple visits and conversations, the staff is repeatedly described as the heart of the store, delivering friendly, attentive service that makes every purchase feel special. The gift registry options and the meticulous gift-wrapping are highlighted as standout features, turning ordinary shopping into something a bit more celebratory and personal.

    Shoppers consistently lift up the people who staff the shop, calling out the warmth and knowledge that greet them at the door. Phrases like "Love the staff and the wrapping!!" and "Amazing selection, incredibly helpful staff you must shop here" pop up in several praises, underscoring a shared impression: the people here know their lines, understand gifts, and go the extra mile to help customers find exactly what they're looking for. The atmosphere itself is described as beautiful and inviting, a place where the experience feels as curated as the merchandise.

    The store's commitment to quality and curation is another major thread in the feedback. Reviewers say they carry "all the best lines" and stock items that feel premium, with the sense that this is the sort of boutique one would expect to find in a larger city - yet it sits comfortably in a small-town setting. One shopper even notes that the selection is "comparable to any fabulous boutique store in major cities," reinforcing the idea that size or location doesn't limit the caliber of goods on offer. The gift wrap receives particular praise as well, described as "simply to die for" and a small joy that enhances the overall shopping experience.

    Yet, even in a tale filled with praise, the reviews don't shy away from a difficult moment. A substantial purchase - nearly $400 worth of merchandise for Christmas - illustrates how a single problem can color an otherwise positive memory. After returning home, one of the trees from the holiday haul was leaking water. A phone call to the shop brought a reply from Chelsea that was difficult for the customer to reconcile: the item was a popular one that had sold for years without issue, and notably, all holiday sales were final. The customer reports the tree itself was priced at $36, a detail that adds a sting to the story. The result was a clear sense of disappointment and a vow not to shop there again, a cautionary note that sits alongside a broader chorus of admiration for the store's strengths.

    Despite that negative note, the overall sentiment toward the shop remains strongly positive. The owner is described as "super friendly and very knowledgeable on items," a description that echoes across other comments that emphasize personal touch and accessibility. The idea of having a personal shopper isn't limited to a single staff member: another reviewer highlights Becky's, noting that "They add such a personal touch. I can call - it's like having a personal shopper!" This emphasizes how the store leverages relationships to make customers feel seen and cared for, a hallmark of standout customer service.

    Preferences about online access also surface in the feedback. One reviewer expresses a desire for the store's online service to be available, hinting at a broader trend in consumer wish lists: the convenience of shopping and registry management beyond the showroom floor. The longing for a seamless online experience sits alongside several glowing testimonials about the in-person experience, suggesting that the store's strengths are most transparent when customers can interact with its people and its curated product in real life.

    Taken together, the collection of reviews paints a rich picture of a beloved boutique that excels in personal service, curated product selection, and thoughtful presentation. It's a place where gift registries and expert wrapping elevate the act of giving, where staff like Chelsea are capable of turning a routine support call into a disappointment, and where Becky's name becomes shorthand for a level of individualized care that makes customers feel known. It's a story of beauty and quality in a small-town setting, tempered by a single high-stakes lesson about product warranties and policy during the holiday rush. Overall, the store stands out as a beacon of friendly, knowledgeable service and a reminder that the best shopping experiences are built around people who care.

    Features

    Housing

    • 4 resident community capacity 4 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    The Grey House in Douglas, GA is an assisted living community that offers a wide range of amenities and care services to ensure the comfort and well-being of its residents. The community features a spacious dining room where residents can enjoy delicious meals prepared by our staff. Each living space is fully furnished, providing a cozy and welcoming atmosphere.

    The Grey House also boasts a beautiful garden and outdoor space where residents can relax and enjoy the fresh air. Our dedicated housekeeping team ensures that all common areas and individual living spaces are kept clean and tidy.

    For those who require assistance with activities of daily living, our compassionate caregivers are available to provide support with bathing, dressing, transfers, and medication management. We also coordinate with health care providers to ensure that our residents receive the best possible medical care.

    Our community takes special dietary restrictions into consideration when planning meals for our residents, offering diabetes diets and accommodating any other dietary needs. Transportation arrangement for medical appointments is provided for added convenience.

    Residents at The Grey House can take part in scheduled daily activities to promote socialization and engagement within the community. Additionally, there are two cafes, five parks, eleven pharmacies, sixteen physicians' offices, nineteen restaurants, six transportation options nearby for easy accessibility to amenities outside of the community.

    With its range of amenities, care services, proximity to essential facilities such as hospitals and places of worship, The Grey House creates a supportive environment where seniors can thrive while receiving personalized care from a dedicated team of professionals.

    Nearby Places of Interest

    Physicians

    • Westside Surgery Center (0.2 miles)
    • Lewis Vicki CRH Family Medicine (0.3 miles)
    • Ear, Nose, & Throat Clinic of Coffee County (0.3 miles)
    • Fitzgerald Family Eyecare PC (0.4 miles)
    • Marshall GLYNN Tanner (0.4 miles)
    • Douglas Medical Specialists (0.5 miles)
    • Douglas Medical & Surgical Group PC (0.5 miles)

    Cafes

    • Boe Coffee County (0.3 miles)
    • J & D Designs (0.7 miles)

    Hospitals

    • Da Vita (0.4 miles)
    • Coffee Regional Medical Center (0.5 miles)
    • Barber, James Southeastern Orthopaedics Surgery Center (0.5 miles)
    • CRMC Walk-In Clinic (0.5 miles)

    Restaurants

    • Subway (0.4 miles)
    • Surcheros Fresh Grill - Douglas, GA (0.5 miles)
    • Burger King (0.5 miles)
    • Bobby's Treat Shop (0.6 miles)
    • Holt's Bakery (0.6 miles)
    • Wing Street (0.9 miles)
    • Catfish House (1 miles)

    Pharmacies

    • CVS Pharmacy (0.4 miles)
    • Epic Pharmacies (0.4 miles)
    • The Medicine Cabinet (0.5 miles)
    • Mobley's Discount Pharmacy (0.5 miles)
    • Fulco Discount Drug Center (0.6 miles)
    • Malcolm's Drug Store (0.7 miles)
    • The Medicine Cabinet of Douglas (0.9 miles)

    Places of Worship

    • Church Of Jesus Christ Of Latter Day Saints Second Ward (0.4 miles)
    • First United Methodist Church (0.6 miles)
    • True Light Ministries (0.6 miles)
    • New Season Ministries (0.7 miles)
    • Perpetual Praise & Worship Ministries (0.7 miles)
    • Church of the Kingdom of God (0.8 miles)
    • St Andrews Episcopal Church (0.8 miles)

    Parks

    • Wade Davis Park (0.5 miles)
    • General Coffee State Park (0.7 miles)
    • Emma Wade Park (0.8 miles)
    • General Coffee State Park (1.1 miles)
    • Whispering Pines Park (1.4 miles)
    • General Coffee State Park Trading Post (6.1 miles)

    Transportation

    • Alamo (0.8 miles)
    • Enterprise Rent-A-Car (2 miles)
    • U-Haul (2.2 miles)
    • Douglas Municipal Airport (DQH) (2.7 miles)
    • U-Haul Neighborhood Dealer (3.2 miles)
    • U-Haul Neighborhood Dealer (3.4 miles)

    Theaters

    • Coffee Alliance For the Arts (0.8 miles)

    Frequently Asked Questions

    Where is The Grey House?

    Nearby Communities

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