Certified Home Care of Georgia

Pros

• Caregivers were professional and provided excellent care.
• They were considerate and ensured the loved ones' comfort.
• The caretaker exceeded every expectation.
• The staff were patient and gentle with those they cared for.
• Judy, Ranine, and Jay were thanked for their care.
• The service is friendly, compassionate, and a great help.
• Judy listened and matched families with reliable, kind caregivers.
• The service helped elderly parents remain at home with all needs met.
• The caregivers are warm, trustworthy, and well-loved by families.
• The team goes above and beyond, delivering top-notch care.

Cons

• They became unreliable.
• They were no-shows while we were out-of-town on two separate occasions, leaving my mom without care.

Review

Certified Home Care of Georgia has consistently earned high praise from families who entrusted their loved ones to its care. Across a spectrum of situations - from 24-hour in-home support for aging parents to caregiver services for a spouse with ongoing illness - the common thread is a deep commitment to comfort, dignity, and reliable, compassionate service. Families describe a team that takes their needs seriously, prioritizes the well-being of the person receiving care, and makes sure that every shift leaves both the patient and their family feeling supported and reassured.

A recurring theme is the way Judy and her colleagues listen, understand, and arrange care that truly fits each individual. One family admired how Judy took the time to listen to their story and then matched a caregiver who was kind, hardworking, and trustworthy for their 91-year-old mom. The result was a positive experience during a difficult chapter, with care that felt tailored rather than generic. The ability to find the right caregiver for a specific situation is repeatedly highlighted as a key strength, along with ongoing follow-up to ensure satisfaction with the match and the services provided.

For many families, the care extends beyond routine tasks. They describe caregivers who are patient, gentle, and empowering - people who help their loved ones maintain as much independence and dignity as possible. In one account, a wife with an ill husband notes that the service went beyond meeting basic needs: the caregivers were friendly and compassionate, and the support became a daily source of reassurance. The tone is consistently one of respect and warmth, with family members feeling safe leaving their loved ones in capable hands.

Reliability and continuity emerge as defining qualities, especially when a family member has had prior experiences with less dependable providers. In a heartfelt account, Certified Home Care of Georgia is described as a godsend after another agency proved unreliable, with no-shows that left a mother vulnerable. The CHCG team is praised for speed, efficiency, and the ability to adapt to changing needs - Judine, in particular, is noted for staying through the end of a loved one's journey and for ensuring continuity of care with a loving heart. Families emphasize the trust they place in the team and the respect shown to both the patient and the family.

Many testimonials highlight the service's ability to enable people to stay in their homes rather than move to institutional settings. One family mentions that their elderly mother and father are thriving physically and emotionally because of the care they receive, and another notes that the support makes it possible for a couple to remain in their home together with all their needs met. Such outcomes are attributed to a dedicated staff that follows up, adjusts care plans as health and behaviors change, and remains patient and flexible with scheduling changes.

The breadth of CHCG's impact is also reflected in anecdotes from multiple caregivers visiting the same home, forming trusted relationships with patients and family members. Families recount three caregivers - Alice, Cynthia, and Sharon - being consistently warm, kind, and comfortable around the patient. The caregiver's presence becomes a familiar, comforting routine, and in some cases, a particular caregiver forms a strong bond with the patient. The team's willingness to adapt and to honor the patient's preferences has helped reassure families and supported smoother daily living.

Intake and onboarding are frequently described as seamless and efficient. A representative named Holly is credited with answering questions clearly and arranging a home visit the very same day. The immediacy of response and the professionalism showcased during the initial visit set a confident tone for ongoing care. Once care begins, families report that the caregivers are not only reliable but also genuinely kind to the entire household, contributing to a sense of peace of mind as they navigate complex health needs.

In many stories, the impact extends beyond the caregiver's technical duties. Families speak of caregivers who furnish not only practical help - bathing, dressing, medication management, transportation - but also emotional support and companionship. The presence of capable, compassionate caregivers often improves the patient's mood and overall sense of well-being. This combination of practical assistance and heartfelt care helps families feel less alone during challenging periods, whether dealing with memory-related conditions like Alzheimer's or the demands of ongoing medical needs in later life.

Overall, the experiences shared about Certified Home Care of Georgia form a compelling portrait of a service that prioritizes person-centered care, reliability, and empathetic support. Families repeatedly note that the staff goes above and beyond - exceeding expectations, being available when needed, and delivering top-notch service. The collective sentiment is one of gratitude for a caregiver network that treats loved ones with respect, maintains continuity of care across changing circumstances, and helps families navigate the realities of aging and illness with dignity and hope.

This part of Dacula, Georgia offers a variety of amenities and services that may appeal to seniors looking for a convenient and vibrant community. With several dining options nearby such as Zaxby's, Fernando's Mexican Restaurant, and The Brunch Apothecary, there is no shortage of delicious meals to enjoy. Additionally, there are multiple pharmacies in close proximity including Kroger Pharmacy and Walgreens for easy access to prescription medications. For those seeking medical care, Gwinnett Clinic Dacula is just a short distance away. The area also boasts numerous parks like Rabbit Hill Park and Little Mulberry Park where seniors can enjoy outdoor recreational activities. Places of worship like Hmong New Hope Alliance Church and 12Stone Church offer spiritual nourishment and community engagement. Lastly, with theaters like Regal Hamilton Mill within reach, entertainment options are readily available for leisurely evenings. Overall, this neighborhood provides a blend of conveniences and recreational opportunities that may suit seniors looking for a dynamic living environment.

Restaurants

• Zaxby's (0.2 miles)
• Fernando's Mexican Restaurant (1.1 miles)
• The Brunch Apothecary (1.3 miles)
• Chick-Fil-A (1.4 miles)
• McDonald's (1.5 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.6 miles)
• Friends Sports Bar and Grill (1.8 miles)

Physicians

• Gwinnett Clinic Dacula (0.8 miles)
• Schlossberg Richard Md Faafp (4.3 miles)
• Reagan Medical Center (5.8 miles)
• Northeast Georgia Physicians Group Hamilton Mill (5.8 miles)
• Metro Behavioral Care (6.3 miles)
• Psychiatric Services of America (6.5 miles)
• Philip A. Romm (6.6 miles)

Cafes

• Starbucks (1.2 miles)
• Starbucks (1.3 miles)
• Starbucks (7.4 miles)
• Starbucks (7.4 miles)
• Kung Fu Tea (8.2 miles)

Pharmacies

• Kroger Pharmacy (1.3 miles)
• Walgreens (1.5 miles)
• Ingles Market (3.5 miles)
• CVS Pharmacy (3.7 miles)
• Walgreens (5 miles)
• CVS Pharmacy (5.7 miles)
• CVS Pharmacy (5.9 miles)

Parks

• Rabbit Hill Park (2.1 miles)
• Little Mulberry Park (4.8 miles)
• Tribble Mill Park (4.8 miles)
• Harbins Park (5.7 miles)
• Rhodes Jordan Park (5.7 miles)
• Bay Creek Park (7.3 miles)
• Alexander Park (8 miles)

Places of Worship

• Hmong New Hope Alliance Church (4.3 miles)
• 12Stone Church - Central Campus (5.9 miles)
• First United Methodist Church of Lawrenceville (6.3 miles)
• Graystone Church (7 miles)
• Berean Bible Church (8.1 miles)

Theaters

• Regal Hamilton Mill (6.3 miles)
• AMC Colonial 18 (7.4 miles)

Hospitals

• Wound Treatment Center at Northside Hospital Gwinnett (7.3 miles)