339 Ea Taylor Rd SW, Crawfordville, GA 30631
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Terrell is praised for treating residents with the utmost respect. The owner handles issues professionally and ensures timely communication with families. Her staff take good care of residents. The uncle is 91 years old and going strong. The staff are fantastic. The grounds are absolutely beautiful.
The owner Terell has a horrible attitude. The owner allegedly borrows money from a resident's family. She treats callers with hostility and is unresponsive when trying to reach residents. She belittles a caller by not asking for their name and then stating they don't know her. She asserts she's the owner and calls the caller ignorant, saying she has no time to deal with them. There are doubts about how she really treats residents, suggesting possible mistreatment. She is accused of taking advantage of patients and pressuring them for money.The two reviews present a picture of a senior living community that elicits very different responses depending on who you speak to and when you visit. On one hand, there is clear praise for the day-to-day people who handle resident care, and on the other, a troubling account centered on the owner's conduct and a family's sense of being dismissed or misled. Taken together, they sketch a complex portrait of a facility where kindness and professional caregiving can be visible, but concerns about leadership and communication leave a lasting, uneasy impression for some families.
In the first account, the reviewer foregrounds warmth and respect from the staff and from the owner when things are going smoothly. The uncle, who is 91 years old, has been at the facility for nearly two years, and the reviewer emphasizes that the owner, Terrell, has treated them both with the utmost respect. The caregiver team is described as attentive and professional, especially when issues arise with the uncle's care. The reviewer notes that when there are problems, the owner ensures that they are contacted, suggesting a responsive approach to family involvement. This part of the story highlights a sense of continuity and stability in the resident's day-to-day life, with the uncle "going strong" and supported by a staff that takes good care of him.
Yet the same review shifts to a much harsher assessment of the owner's attitude. The reviewer alleges that Terell has an "horrible attitude," pointing to a specific interaction in which money was allegedly borrowed from the reviewer's father, who is also a resident. The account recounts a phone call where the caller could not reach the resident, left a message, and then faced a confrontational response from the owner. The owner allegedly said, "Who is Phillis," implying that she didn't know the caller, and she did not ask for a name before providing a supposedly correct one. The reviewer describes demanding to speak with a supervisor, only to be told, "I'M THE OWNER," followed by accusations of being ignorant and a suggestion to "go check myself." The tone of this encounter is captured as unprofessional and dismissive, with the owner reportedly stating there was no time to deal with the caller. The reviewer's memo is not limited to a single incident; they say that in prior meetings with the owner, they witnessed a similarly unprofessional, ignorant, childish, and rude demeanor. The fear expressed is that this is how the owner might treat residents behind closed doors, raising doubts about how much of the staff's professionalism is matched by leadership at the top.
The reviewer further expresses deep concern about the accessibility and responsiveness of the facility's communications. If calling or leaving a message is met with hostility or a blunt refusal to help, the reviewer worries about the ability to respond to emergencies or simple updates about a loved one. The concluding sentiment is stark: the reviewer would never recommend sending a parent or family member to this resident, and they even mention a desire to report potential financial improprieties - specifically, the suggestion that money could be taken "from patients" in contexts related to the owner's financial or marital situation. These statements convey a strong sense of being unheard and disrespected at the leadership level, coloring the overall impression of the institution with questions about ethics and accountability.
Interwoven with this critical perspective is a contrasting voice that extols the facility's everyday environment. Another reviewer offers a nearly opposite experience, praising the staff for creating a "fantastic" atmosphere. This positive voice emphasizes how wonderful it is for residents to live there and highlights the quality of the grounds as a notable strength. The dichotomy is striking: while one family-member experience centers on uncomfortable, even alarming interactions with the owner, another account celebrates the atmosphere created by the staff and the physical beauty of the grounds. This duality suggests that experiences can vary significantly depending on who is overseeing communications, how issues are handled, and which staff members residents and families happen to interact with on a given day.
Taken together, these reviews reveal a facility where competent, caring caregiving and a pleasant physical setting are undeniable strengths. The staff and the day-to-day care receive strong praise, and the property's grounds are described as beautiful, contributing to a generally positive living environment for residents. However, the narrative also flags serious concerns about leadership style, the handling of financial and personal inquiries, and the possibility of inconsistent treatment of residents and families. The tension between respectful caregiving on the floor and a contentious, possibly volatile dynamic at the top creates a mixed overall impression that could influence a family's decision-making process when evaluating whether this community is the right fit for their loved one. Prospective residents and their families may find value in visiting multiple times, speaking with different staff members, and asking pointed questions about billing, communications, and accountability to form a fuller picture of the facility's culture.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Jabez Assisted Living in Crawfordville, GA is a warm and inviting community that offers exceptional care and support for seniors. Our dedicated staff is committed to providing personalized assistance to meet the unique needs of each resident.
Our community boasts a range of amenities designed to enhance the quality of life for our residents. We offer devotional services off-site, allowing residents to nurture their spiritual well-being in a peaceful and serene environment. Our indoor common areas provide comfortable spaces for socializing, relaxation, and engaging activities.
At Jabez Assisted Living, we understand the importance of specialized care for individuals with diabetes. Our staff is trained in diabetic care and can assist residents in managing their condition effectively. We prioritize the health and well-being of our residents by offering support and monitoring their blood sugar levels.
We believe in providing a vibrant lifestyle that promotes growth and happiness among our residents. Through devotional activities offsite, we encourage spiritual connections and upliftment within a faith-based community.
Jabez Assisted Living is conveniently located near various amenities that add convenience and enjoyment to our residents' lives. With cafes located nearby, residents can indulge in delicious meals or catch up with friends over coffee or tea. Additionally, there are two beautiful parks nearby where residents can take leisurely walks or enjoy the tranquility of nature. For those seeking spiritual fulfillment, there are nine places of worship conveniently situated close by.
At Jabez Assisted Living in Crawfordville, GA, we strive to create an inclusive community that fosters independence, comfort, and joy for our beloved residents. Join us today to experience exceptional care surrounded by a supportive environment.
Jabez Assisted Living is located at 339 Ea Taylor Rd SW, Crawfordville, GA 30631 in Wilkes County, Georgia
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