872 Southern Pines Drive, Columbus, GA 31907
For more information about senior living options: (844) 490-3973
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The staff are very friendly and welcoming. The facility is clean and well maintained. The environment feels like home, with staff greeting visitors warmly and residents spoken to by name. Each resident has their own room, with laundry facilities on every corridor. There are large social spaces, a spacious dining area, and rooms for events and gatherings. The grounds are attractive, including a lovely porch with a swing and fans. There are abundant activities and good food options for residents. The staff are dedicated, attentive, and available to help families whenever needed.
Memory Care - Do not recommend this for any older person that cannot look out for themselves. Performance does not match what residents are assured they will receive. Visits by staff were scheduled for every 2 hours, and residents were lucky if they saw someone every 4?5 hours. The staff always complained about being overworked and short-staffed. Two very rude employees working there are very rude to residents and their families. The janitorial staff could do better, and memory care lists a lot of activities but they don't seem to be doing much. There were issues with the night shift and slow response times. There is a need for accountability on the Thomasville wing due to ongoing lack of responsiveness.Southern Pines Memory Care is described by many visitors and residents as a place that feels welcoming from the moment you step inside. Across numerous accounts, the facility is praised for its beauty, cleanliness, and the warm, friendly demeanor of the staff. Visitors note that the building smells fresh, the common areas are bright and inviting, and each resident seems to have a comfortable, private space. Several reviewers specifically mention the appealing porch area with a swing and fans, the large dining room, and the central gathering space with a big TV and plenty of seating. The impression is that Southern Pines is a well-kept, home-like environment where people can feel safe and cared for.
Cleanliness and safety are recurring themes in the reviews. Guests repeatedly highlight how clean the facility is, often mentioning not just the rooms but common areas, hallways, and even the outdoor spaces. Many express relief at the attention to detail in maintaining a tidy, odor-free environment, which is important when evaluating memory care and assisted living options. One reviewer even notes that cleanliness was the first impression they relied on when assessing multiple facilities, and Southern Pines passed that early test with flying colors. Beyond cleanliness, several comments emphasize safety and security, including well-kept grounds and individual rooms designed to support comfortable, dignified living.
Staff and personal connections are at the heart of many positive memories of Southern Pines. Multiple reviewers name specific team members who stood out for their warmth, responsiveness, and high level of care. People talk about staff greeting residents by name, taking time to chat, and going out of their way to help family members navigate the complex process of arranging care. Names such as Latoya, Denisha, Shondra, and Terrica come up repeatedly as examples of staff who provided meaningful support during difficult times. Families express appreciation for nurses and care coordinators who offer reassurance, answer questions, and advocate on behalf of their loved ones. The sense is that the staff not only performs tasks but builds relationships that feel like genuine care.
A strong point for Southern Pines is the combination of amenities, activities, and meal options that keep residents engaged. Reviewers describe a variety of planned activities, larger social events, and spaces designed for gatherings - everything from chili cook-offs and Christmas parties to bingo and birthday celebrations. The dining experience is highlighted as a team effort, with staff coordinating to ensure residents are seated and served, and in some cases accommodating special diets or preferences. Where one review notes an impressive range of activities on the memory care side, another expresses a desire for more consistent execution of those activities, suggesting a potential gap between what's listed and what is actually offered day-to-day. Overall, the sense is that Southern Pines strives to create community and joy while catering to individual needs.
Families who have placed loved ones or who have spent time at Southern Pines often describe meaningful, emotionally resonant experiences. Several reviewers share heartfelt gratitude for the care their family members receive, and several mention that the staff feel like an extended family rather than just caregivers. One reviewer even describes feeling called to the facility by faith and expresses deep appreciation for the care provided to her loved one. For many, the decision to move a spouse or parent to Southern Pines is tempered by sadness, but the experience at the facility brings comfort, peace of mind, and a sense that their loved ones are cherished and well looked after. The balance of practical care with emotional support is a common thread in these reflections.
However, no place is without its challenges, and a number of reviewers point to areas where improvements are needed. A recurring concern is the responsiveness of staff during night shifts, particularly in memory care, where some families report longer wait times for assistance and occasional communication gaps. Some reviews reference delays of 15 to 30 minutes or more for routine needs, and a few note that night staff may be stretched thin or less consistent in what they can provide after hours. Additionally, there is feedback about training gaps, especially around practical tasks like bed-changing or supervising new hires, and calls for stronger supervisory presence on every shift to ensure accountability and high standards of care.
There are also specific, more serious concerns raised by some reviewers. One account describes a sequence of events in which a family experienced repeat delays in getting help for their loved ones during the night, culminating in a fall that led to hospitalization and subsequent loss. The reviewer questions accountability and asks management to address the gaps, acknowledging that this cannot be considered an isolated incident. A separate review from memory care notes warns against the program for individuals who cannot advocate for themselves, citing infrequent staff visits and actual care not meeting what is promised. These comments underscore the importance of careful due diligence, direct conversations with leadership, and honest assessments of staffing levels and response times when considering Southern Pines for a loved one.
In sum, Southern Pines Memory Care is widely pictured as a beautiful, well-maintained place where clean spaces, friendly and responsive staff, and a sense of community contribute to a positive experience for many residents and their families. The facility earns high marks for its welcoming atmosphere, personalized interactions, and the overall feeling that residents are treated with dignity and kindness. At the same time, reviewers do raise legitimate concerns about night-time responsiveness, staff training, and the need for consistent execution of activities and care routines - areas that would benefit from ongoing attention and proactive management. For families exploring care options, the experiences shared here suggest that Southern Pines can be a wonderful home for many, while also highlighting the importance of visiting unannounced, asking pointed questions about staffing, and ensuring alignment between promises and day-to-day realities.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Columbus Metropolitan (4 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Southern Pines is a vibrant assisted living community located in Columbus, GA. With a range of amenities and care services, our residents enjoy a comfortable and fulfilling lifestyle.
Our spacious dining room offers delicious meals prepared by our expert culinary team, ensuring that our residents' dietary restrictions are taken into consideration. Each living space is fully furnished, providing a cozy and inviting atmosphere for our residents. Our beautiful garden and outdoor spaces allow for relaxation and enjoyment of nature.
We understand the importance of maintaining a clean and organized living environment, which is why we provide housekeeping services to our residents. Additionally, our move-in coordination ensures a smooth transition into our community.
At Southern Pines, we prioritize the well-being of our residents by offering assistance with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive personalized care. For those with diabetes or special dietary needs, we provide diabetes-friendly diets and accommodate special dietary restrictions.
Transportation is made easy with our arrangement for medical transportation to doctors appointments. Our community is conveniently located near cafes, pharmacies, physicians, restaurants, places of worship, and hospitals.
Staying socially engaged is important to us at Southern Pines. Our scheduled daily activities offer opportunities for our residents to connect with others and pursue their interests.
Overall, Southern Pines offers a warm and supportive environment where seniors can thrive. With excellent amenities and exceptional care services, we strive to make every day enjoyable for our residents.
Southern Pines - Community Living Arrangement is located at 872 Southern Pines Drive, Columbus, GA 31907 in Muscogee County, Georgia
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