Savannah Grand of Columbus

Pros

• Many residents at Savannah Grand of Columbus seem to be well cared for and happy with their living situation.
• The staff members are friendly, knowledgeable, and committed to providing quality care for the residents.
• The facility is clean and well-maintained, offering a pleasant environment for residents.
• Residents have access to various activities, such as bingo, movies, and social events that enhance their experience.
• The location of Savannah Grand is convenient and easily accessible for family visits.
• The on-site medical staff appears to be attentive and responsive to residents' healthcare needs.
• Positive interactions with staff have been reported during tours, contributing to a welcoming atmosphere.
• The community has a beautiful environment with friendly grounds that enhance the overall appeal of the facility.

Cons

• The facility has been unresponsive to complaints about billing and care, leaving families feeling frustrated and ignored.
• Staff members lied about the level of care provided and additional fees, leading to dissatisfaction among families.
• There have been reports of missing belongings and inadequate communication regarding residents' needs and medication management.
• The memory care unit had an overwhelming odor, which raised concerns about cleanliness and maintenance standards.
• Several reviewers noted issues with bed bugs in the facility, resulting in the loss of personal belongings without proper notification to families.
• After a change in management during COVID-19, communication deteriorated significantly, leading to distress for families who could not visit their loved ones.
• Residents experienced insufficient personal care, such as a lack of showers and basic hygiene supplies like toilet paper.
• Some family members felt that the facility was more focused on events for staff rather than the actual care and well-being of residents.

Review

Savannah Grand of Columbus has garnered a wide range of feedback from families and residents, illustrating a complex picture of the facility. On one hand, some visitors have shared positive experiences, highlighting the cleanliness of the community, friendly staff, and well-maintained facilities. Many residents appear content, actively engaging in activities such as bingo and movie nights. One family member praised the knowledgeable and caring nature of the younger staff members who seemed dedicated to their roles. They noted that amenities like cable TV and on-site doctor services enhance the living experience for their loved ones.

However, contrasting this positivity are numerous complaints, particularly concerning care quality and issues with communication. Several reviewers expressed deep frustration over inadequate attention to personal hygiene needs—one recounted an alarming incident where their loved one went without proper bathing for weeks unless specifically requested. Concerns were raised about vital supplies like toilet paper going missing for days, sparking worries about overall resident well-being. Furthermore, incidents involving missing medications showcased a troubling level of negligence that left families feeling anxious about their loved one's health.

Communication—or lack thereof—was cited frequently as a crucial issue at Savannah Grand. Families found difficulties in obtaining timely information from staff, especially following significant changes in management during the Covid-19 pandemic. A reviewer recounted a distressing experience when they discovered their father had been injured but received evasive answers regarding his care during visits when restrictions were imposed due to health protocols. This lack of transparency amplified feelings of doubt about whether residents were receiving appropriate care.

Moreover, several accounts pointed to serious infestations within the facility that understandably raised alarms among families preparing to move their loved ones in or already residing there. Bed bugs became a recurring theme; one family lamented having to discard their loved one’s belongings due to these pest issues without being adequately informed by the management beforehand. Such revelations suggest not only lapses in maintenance but also significant failures in communication between staff and family members regarding critical concerns within the facility.

For prospective families considering Savannah Grand as an option for assisted living, opinions are decidedly mixed—a sentiment encapsulated by various reviews urging caution before choosing this place for vulnerable loved ones who require reliable care and support. While some appreciated aspects like location and certain amenities offered—such as social events led by enthusiastic activity directors—others cautioned against overlooking serious deficiencies that could have dire consequences for residents’ health and safety.

In conclusion, while Savannah Grand appears to provide moments of joy through resident activities and generally pleasant surroundings, it is crucial for potential clients to thoroughly investigate both current operational standards and previous reviews before making any decisions regarding placement there. The disparity between glowing recommendations from those focused on aesthetic aspects versus stark warnings from families concerned about care quality serves as a reminder that comprehensive evaluation is key when searching for suitable assisted living options.

This area of Columbus, Georgia offers a variety of amenities and services that may appeal to seniors looking for a convenient and vibrant community. There are several medical facilities nearby, including Columbus Cardiology Associates and Rivertown Pediatrics, as well as pharmacies such as Acaria Health Pharmacy and CVS Pharmacy. Residents can also enjoy a range of dining options at restaurants like Tuesdays Street Tacos & Burritos and B Merrell's. For leisure activities, there are cafes like Starbucks and theaters like AMC CLASSIC Columbus Park 15 within a short distance. Additionally, places of worship such as the Southern Baptist Convention and Rose Hill Church Of Christ provide spiritual support for those interested. Overall, this area offers accessibility to essential services and opportunities for social engagement, making it a potentially attractive choice for senior living in Columbus.

Physicians

• Columbus Cardiology Associates (0.2 miles)
• Advanced Dermatology Center (0.7 miles)
• Dermatology & Skin Care (1 miles)
• West Georgia Oral and Facial Surgery (1.1 miles)
• Columbus Speech & Hearing Center (1.1 miles)
• Rivertown Pediatrics (1.1 miles)
• Old Town Optique (1.2 miles)

Restaurants

• Tuesdays Street Tacos & Burritos (0.6 miles)
• B Merrell's (1.2 miles)
• McDonald's (1.2 miles)
• Taco Bell (1.2 miles)
• Burger King (1.3 miles)
• IHOP (1.3 miles)
• El Vaquero Mexican Restaurant (1.4 miles)

Pharmacies

• Acaria Health Pharmacy (0.6 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (1.3 miles)
• Winn-Dixie (1.8 miles)
• Bep Technology (1.9 miles)
• Walmart Pharmacy (2 miles)
• CVS Pharmacy (2.3 miles)

Places of Worship

• Southern Baptist Convention (0.7 miles)
• Rose Hill Church Of Christ (1.6 miles)
• North Highland Church (2.2 miles)

Cafes

• Starbucks (1.6 miles)
• Panera Bread (2.3 miles)
• Starbucks (2.6 miles)

Theaters

• AMC CLASSIC Columbus Park 15 (1.7 miles)
• Imax (1.7 miles)

Hospitals

• Surgery Center (2.1 miles)
• Northside Medical Center (2.4 miles)

Parks

• Heath Park (2.7 miles)