Information last verified:
110 Daniel Creek Lane, Sugar Hill, GA 30518
For more information about senior living options: (844) 490-3973
She seems nice. She seems nice until you start to question things.
The owner is unprofessional and lacks proper or appropriate protocols. There is a complete lack of communication from the owner, who ignores issues between staff and client concerns while favoring Nigerian/African nurses over others. The owner is not a nurse and has zero knowledge of nursing skills or patients’ needs. She seems nice until questioned, then goes silent to avoid addressing concerns. The behavior is described as passive-aggressive. The reviewer would stick with reputable agencies moving forward.Edlyn Care Services in Sugar Hill, GA is best suited for families on a tight budget who can accept sporadic clinical oversight and will take a hands-on stance to care coordination. The feedback from residents and families paints a different picture than a routine, clinically solid setting: care appears rudimentary, communication is unreliable, and expectations for professional nursing leadership are not met. In practical terms, this is a option where cost savings are prioritized over predictable caregiving standards, and where families must be prepared to fill the gaps themselves rather than rely on a steady, well-coordinated operation.
Those who should consider alternatives are primarily seniors who rely on consistent nursing oversight or who require transparent, responsive administration. The reviews flag a lack of established protocols and a failure to address concerns in a timely, substantive way. Prospective families should not assume a high level of professional nursing leadership or a structured care plan, and they should be wary of any impression that warmth or friendliness will substitute for accountable governance. In short, if dependable clinical management and clear, accountable communication are non-negotiable, other options are strongly preferable.
The core drawbacks revolve around unprofessional conduct and systemic gaps. The facility is accused of lacking proper protocols, with little evidence of formal, standardized procedures that safeguard resident care. Communication from the owner is described as inconsistent or non-responsive, especially when issues are raised about staff performance or resident needs. The owner herself is not a nurse and is alleged to lack essential nursing knowledge, which translates into a fragile assurance of appropriate medical support. When questions arise, the owner’s silence is noted as a deliberate avoidance, and the overall atmosphere is described as passive-aggressive. Add to this a concerning claim of bias in staff favoritism, and the entire operation feels unstable and unpredictable.
How any modest perceived positives weigh against these cons is a decisive factor. The available feedback hints at a cordial, personable exterior at times, but that surface impression dissolves under scrutiny as clinical gaps widen and accountability erodes. There is no compelling evidence of strong clinical leadership, rigorous caregiver training, or consistent oversight mechanisms that would give families confidence in day-to-day safety and care quality. In that light, the few initial positives are insufficient to offset the persistent risks of miscommunication, vague protocols, and a leadership dynamic that appears unprepared to address legitimate resident concerns.
Families evaluating Edlyn Care Services should pursue a disciplined due-diligence process before considering placement. Require concrete confirmations: state-licensed operation, on-site registered nursing oversight, and clearly articulated care plans with measurable objectives. Insist on direct access to the administrator or owner for a structured intake meeting, and request written policies on incident reporting, staffing ratios, shift handoffs, and escalation procedures. Observe how staff interact with residents during a visit, and seek recent, verifiable references about grievance resolution and ongoing care coordination. Demand a transparent recruitment and training program, plus evidence of ongoing supervision and performance reviews for caregivers.
The bottom line is clear: for seniors needing reliable clinical leadership, consistent and respectful communication, and a governance framework that holds staff accountable, Edlyn Care Services is not a prudent first choice. The pattern of unprofessional behavior, lack of proper protocols, and ownership gaps create a risk profile that outweighs any potential cost advantages. Stronger alternatives exist, providers with verifiable licensing, explicit care planning, and demonstrable, proactive communication. When comparing options, prioritize facilities with transparent oversight, readily verifiable qualifications, and a track record of responsive, resident-centered care.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Edlyn Care Services is an assisted living community located in Sugar Hill, GA. Our community offers a range of amenities to ensure our residents are comfortable and have everything they need. Our dining room provides delicious meals for our residents, and each unit in our community is fully furnished for convenience. We also have a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.
In terms of services, we offer housekeeping to keep our residents' living spaces clean and tidy. We also provide move-in coordination to make the transition into our community as smooth as possible. Our staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate care for our residents, ensuring they receive the medical attention they need.
We understand that diet is an important aspect of overall health, which is why we offer specialized meal preparation and service for residents with diabetes or other dietary restrictions. Medication management is also provided to ensure that our residents are taking their medications correctly and on time.
Transportation arrangement for medical appointments is available, eliminating the worry of how to get to doctors' visits. Additionally, there are several nearby cafes, parks, pharmacies, physicians, restaurants, and places of worship.
At Edlyn Care Services, we believe in providing a comfortable and enjoyable environment for our residents. With our range of amenities and services, we strive to meet the individual needs of each resident while fostering a sense of community and engagement through scheduled daily activities.
Edlyn Care Services is located at 110 Daniel Creek Lane, Sugar Hill, GA 30518 in Hall County, Georgia
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