Benton House Of Sugar Hill

Pros

• Residents at Benton House of Sugar Hill enjoy a friendly, safe, and happy environment with attentive staff providing quality care.
• The facility's smaller size makes it easier for residents to navigate, reducing confusion.
• Families appreciate the variety of daily activities available for residents, contributing to their overall happiness.
• The staff is praised for being caring and responsive to the needs of the residents.
• The community is clean and well-maintained, located in a pleasant neighborhood.
• Many families have had positive experiences with effective communication from management during tough circumstances.
• Residents benefit from a range of activities like bingo, church services, and musicians that foster social interaction and engagement.
• The memory care rooms are noted for their nice setup and comfort.
• Overall, many recommend Benton House as a suitable option for families considering assisted living or respite care for their loved ones.

Cons

• The facility is understaffed, leading to concerns about the level of care provided.
• There have been issues with billing practices, including being referred to a collection agency for charges after a loved one moved out.
• The memory care section lacks sufficient staff for residents with specific needs, and room sizes are considered too small.
• Some residents have reported dissatisfaction with meal quality and delivery times.
• Activities have been scaled back due to the pandemic, leading to fewer options for residents.
• A recent tour appointment was missed, which left a negative first impression on potential clients.
• Residents in need of advanced medical assistance may not receive adequate care due to staff training and qualifications being lacking.

Review

Benton House of Sugar Hill has garnered mixed reviews from families considering the facility for their loved ones. Many families are drawn to the smaller size of the community, which they find attractive due to its navigability and reduced chances of confusion for residents. The facility is described as a friendly, safe, and happy environment where residents appear to be well cared for. Families who have chosen Benton House often cite positive experiences with staff responsiveness and attentiveness, especially in memory care settings where it appears that the caregivers genuinely engage with residents.

Quality of care is a recurrent theme in many reviews, with families expressing gratitude for how staff members have treated their loved ones. One family noted that their mother had benefited significantly from attending day programs prior to moving into assisted living full-time. They appreciated the daily activities offered at Benton House, highlighting how staff members engaged residents through music and crafts while fostering an atmosphere of enjoyment and community involvement. Additionally, some reviewers praised specific interactions with medical staff, including instances where care providers took extra time to attend to falls or injuries that occurred prior to admission.

Nevertheless, there are concerns regarding staffing levels throughout the facility; many reviewers noted that like most assisted living facilities today, Benton House is understaffed. This issue can impact the level of assistance available, particularly for those requiring higher levels of medical care or mobility assistance due to conditions like advanced Alzheimer's disease. Families shared experiences about unmet needs related to medical assistance during periods when their loved ones needed more rigorous attention than could be accommodated.

Several reviews mentioned room sizes and layout as significant factors influencing their overall opinions about Benton House. Some felt the memory care rooms were well-designed with separate living and bedroom areas but expressed disappointment at the small size of these accommodations. Others noted amenities such as courtyards that facilitate outdoor activities but voiced reservations about limitations on services like home health aides or rehabilitation support that might otherwise enhance resident experience.

In particular situations involving turnover among staff and fluctuating food quality were also highlighted by families during assessments of Benton House's operations. While some praised kitchen staff for offering delicious meals at first glance, others observed delays in meal service delivery and a decline in food quality over time. Additionally, concerns arose about evening activities not being varied enough—an area some families felt required improvement given its importance in maintaining engagement among residents.

Ultimately, despite various critiques related to staffing issues and operational management challenges typical within eldercare facilities today, many families expressed satisfaction with Benton's efforts under challenging circumstances. Several reviewers recommended Benton House based on positive personal experiences during respite stays or long-term placements alike—recognizing that while no community is perfect, there remains a compassionate team dedicated to meeting their residents' needs wherever possible amidst broader industry struggles related to staffing shortages and resource allocation challenges.

Overall, Benton House of Sugar Hill creates a supportive environment enriched by caring personnel who aim to foster meaningful connections between residents while accommodating varying degrees of independence and care requirements. For potential residents and their families navigating this complex decision-making process concerning assisted living options today, understanding both strengths and weaknesses presented through experienced accounts may provide valuable insight into what can be expected from this particular facility should they choose it as a home for their loved one.

This area of Buford, Georgia offers a variety of conveniences for those considering senior living. With several restaurants within close proximity, including familiar options such as McDonald's and Chick-Fil-A, residents have easy access to dining options. Additionally, there are several parks nearby for outdoor recreation and relaxation, such as Gary Pirkle Park and Chattahoochee Pointe Park. For medical needs, there are multiple physician offices and pharmacies in the area, ensuring accessible healthcare services. In case of emergencies, hospitals like Encompass Health Rehabilitation Hospital of Cumming and Northside Hospital are within a reasonable distance. Cafes like Starbucks and Panera Bread provide opportunities for socializing or enjoying a cup of coffee. Overall, this neighborhood offers a blend of amenities that could cater to the needs and interests of seniors looking for a comfortable living environment in Buford.

Restaurants

• McDonald's (0.4 miles)
• Tavern House (0.4 miles)
• Sugar Hill Distillery (2.4 miles)
• Tani Thai Restaurant (3.9 miles)
• Zaxby's (4.7 miles)
• Chick-Fil-A (5.1 miles)
• Golden Corral (5.6 miles)

Parks

• Gary Pirkle Park (0.7 miles)
• Buford Dam Park (2.3 miles)
• E.E Robinson Park (2.6 miles)
• George Pierce Park (4.6 miles)
• Chattahoochee Pointe Park (4.7 miles)
• PlayTown Suwanee (4.8 miles)
• Town Center Park (4.8 miles)

Places of Worship

• Shirdi Sai Temple of Atlanta (2.2 miles)
• Sri Krishna Vrundavana (7.7 miles)
• First Baptist Cumming (8.1 miles)

Physicians

• Windermere Medical Clinic (3.1 miles)
• Tri County Internal Medicine (3.3 miles)
• Infectious Disease Services Of Georgia, PC (4.1 miles)
• Northeast Georgia Physicians Group Buford (4.3 miles)
• Cumming Internal Medicine (4.9 miles)
• Infectious Disease Professionals (5.3 miles)
• Northside Pulmonary and Sleep Medicine (5.3 miles)

Pharmacies

• Walgreens (3.6 miles)
• Walgreens (4 miles)
• CVS Pharmacy (4.2 miles)
• CVS Pharmacy (4.2 miles)
• CVS Pharmacy (4.5 miles)
• Walgreens (5.4 miles)
• CVS Pharmacy (5.7 miles)

Hospitals

• Encompass Health Rehabilitation Hospital of Cumming (4.8 miles)
• Northside Women's Center (5.3 miles)
• Northside Hospital (5.3 miles)
• Emory Johns Creek Hospital (7.1 miles)

Cafes

• Starbucks (5.2 miles)
• Panera Bread (5.7 miles)
• Kung Fu Tea (6.1 miles)
• Starbucks (6.3 miles)
• Starbucks (6.9 miles)
• Starbucks (6.9 miles)
• Ding Tea (7.2 miles)

Theaters

• AMC Avenue Forsyth 12 (6.3 miles)