3405 Richmond Hill Road, Augusta, GA 30906
For more information about senior living options: (844) 490-3973
They are compassionate, caring, and hardworking people who go above and beyond for families. Carey Wallace and the Thomas L. King Funeral Home team are patient, helpful, and never pressuring. Tommy King and his staff treat families like their own, with kindness, honesty, and respect. The service is professional, personal, and delivered with dignity during difficult times. They communicate clearly, answer questions, and guide families through every step with empathy. Families consistently express gratitude for the caring support and comforting experience. The King Funeral Home is trusted, affordable, and provides thoughtful, end-to-end funeral arrangements.
A reviewer described Flowers on Broad as "sucks" and said it ruined their grandmother's Celebration of Life. A reviewer labeled their overall experience as a "Horrible experience" at the funeral home. A reviewer warned others not to use the funeral home, calling the staff "very hateful people" and describing the experience as bad. A reviewer criticized the first meeting as cold and money-driven, stating that dollar signs were the main objective.Thomas Inez PCH 2 in Augusta, GA is best suited for families seeking a deeply personal, hands-on approach to end-of-life planning and memorial services. This community earns its trust through a clear, tangible commitment to compassionate care, strong local roots, and a willingness to walk families through every step with minimal pressure. It is especially well-suited for those who value honest conversations, flexible arrangements, and a sense that the people in charge will treat the process as a meaningful, family-centered experience rather than a transactional one. For families chasing a broad corporate footprint or ultra-low upfront costs, alternatives with more standardized processes may be worth exploring.
The strongest positives center on staff who consistently demonstrate empathy, accessibility, and attentiveness. Reviewers describe care teams that go above and beyond, offering steady guidance from the initial outreach through the final service details. The sense of being treated like family - without pushiness and with genuine patience - creates an atmosphere of safety during a time of high emotion. Communication stands out as a core strength: timely updates, clear explanations of options, and a willingness to coordinate logistics so families can focus on their memories and their grieving. Local ownership reinforces accountability and a consistent, recognizable human touch.
Not every customer experience is flawless, and a minority of reviews signal meaningful drawbacks. Some readers report experiences described as cold or overly transactional, and there are isolated instances labeled as "horrible" or "do not use this funeral home." Those outliers matter: they underscore that even highly regarded, family-driven operations can misalign with expectations in tense moments. A few complaints also touch on external partners or vendors (such as florists) as determinants of the overall impression, reminding that the quality of ancillary services can color a family's sense of the deceased's farewell. These cautions emphasize the importance of upfront questions and a candid read on how a plan will be executed.
The pros offset the occasional misfires by delivering reliable, emotionally intelligent support that minimizes stress during one of life's hardest avenues. The ability to tailor arrangements to a family's values, the absence of aggressive selling, and pricing described as reasonable all contribute to a sense of fairness and clarity. A locally owned operation often translates into smoother, more responsive problem-solving when timing is tight or special requests arise. While negative experiences exist, they appear less common relative to the overwhelming feedback about kindness, competence, and consistent follow-through.
For families weighing options in Augusta, this community offers a strong value proposition when the priority is human connection and straightforward, transparent service. It is wise to assess personal comfort with a highly personalized, intimate process versus a preference for a more corporate, standardized experience. Those who want a partner who will stand with the family through difficult conversations and tailored memorial planning will find this provider compelling. Conversely, if a family seeks highly regimented protocols, 24/7 centralized customer service on a national scale, or formal, glassy efficiency, alternatives may fit better.
In the final analysis, Thomas Inez PCH 2 presents itself as a thoughtful, family-oriented choice for end-of-life planning and memorial support. The core strength lies in compassionate, accessible staff who treat grieving families with genuine respect and patience, coupled with transparent, reasonable pricing. Prospective families should come in prepared to ask pointed questions about how plans will be executed, who will be involved at every stage, and how potential hiccups will be handled. If the goal is to partner with a team that truly values human dignity, supports families through delicate decisions, and keeps the process emotionally manageable, this community stands out as a practical, well-considered option.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bush (5 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Thomas Inez PCH 2 in Augusta, GA is a board and care home that offers a comfortable and supportive environment for residents. The community provides a range of amenities to enhance the daily lives of its residents, including a dining room, fully furnished accommodations, a beautiful garden, housekeeping services, move-in coordination assistance, outdoor spaces to relax in, telephone access, and Wi-Fi/high-speed internet connectivity.
The dedicated staff at Thomas Inez PCH 2 is committed to providing personalized care services tailored to the individual needs of each resident. This includes assistance with activities of daily living, such as bathing and dressing, as well as transfers and coordination with health care providers. The community understands the importance of a healthy diet for overall wellbeing and offers diabetes-specific meal plans and special dietary restrictions.
Residents can enjoy delicious meals prepared by the staff or participate in meal service. Medication management is also provided to ensure that residents receive their prescribed medications on time and in the correct dosage.
Transportation arrangement services are available for medical appointments, making it convenient for residents to attend doctor's visits. Additionally, nearby cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, hospitals ensure that residents have easy access to various community resources.
Furthermore, Thomas Inez PCH 2 prioritizes engagement and socialization by offering scheduled daily activities for residents. These activities help promote physical fitness, mental stimulation, and social interaction among peers.
Overall, Thomas Inez PCH 2 is an assisted living community that strives to provide a safe and nurturing environment where seniors can maintain their independence while receiving the support they need.
Thomas Inez PCH 2 is located at 3405 Richmond Hill Road, Augusta, GA 30906 in Richmond County, Georgia
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