2028 Dallas Drive, Augusta, GA 30906
For more information about senior living options: (866) 208-4318
Shirlean's Home Care Costs & Pricing
At Shirlean's Home Care, we take pride in offering competitive pricing for our residents. Our monthly cost for a private room is set at $1,950, significantly lower than the average costs in Richmond County and the broader state of Georgia, which stand at $2,959 and $2,864 respectively. This favorable pricing structure not only underscores our commitment to providing affordable care but also highlights our dedication to ensuring that quality home care remains accessible without compromising on the comfort and dignity of those we serve.
| Floor plans | Shirlean's Home Care | Richmond County | Georgia |
|---|---|---|---|
| Private | $1,950 | $2,959 | $2,864 |
Overall Review of Shirlean's Home Care
Pros
Azalee caregivers have delivered an incredibly high standard of loving, compassionate care to the mom.- Sabrina and Marsha receive a special shout-out for their care.
- The agency is noted for great customer service and exceptional care.
- In a difficult moment, the agency came through and worked within the budget to provide compassionate care.
Cons
The owner, Kappitola, is alleged to have scammed them out of a deposit over $3,000, lied about a check being sent, and stopped replying to messages.- The hospice referral led to staff they viewed as completely uneducated about the dying process.
- An aide text allegedly claimed the hospice nurse was killing their family member by giving morphine and diazepam, described as horrific.
- They warn others to beware of this company and its owner.
- The company charges for services upfront and purportedly won’t refund them without a dispute with the credit card company.
- The edit claims text messages show a promised refund for a “special” case, which they call lies.
Review
Shirlean’s Home Care in Augusta, GA is best suited for families seeking intimate, in-home caregiving where a few highly committed aides can deliver genuine warmth and attentiveness. When the goal is hands-on, one-on-one support, especially for someone who appreciates flexible, budget-conscious arrangements, the agency has shown that capable caregivers can provide meaningful comfort and consistent daily care. This option can work for clients who prioritize personal interactions, want care delivered in a familiar home setting, and are comfortable managing the financial and administrative side of private home care.
However, serious concerns about financial integrity and leadership conduct mean alternatives should be strongly considered for anyone who cannot tolerate ambiguity or risk. Prospective families with a strong need for transparent billing, reliable refunds, and timely, professional communication will want to look elsewhere. The combination of upfront charges with disputed refunds and reports of owner-level communication gaps creates a red flag for those who rely on predictable service and clear contracts. For households already navigating complex medical needs, the risk of inconsistent follow-through or unresolved billing disputes can undermine trust in daily care.
On the positive side, the most direct care experiences described show remarkable dedication from certain aides. Some caregivers were praised for their compassion, attentiveness, and ability to maintain a high standard of comfort during trying circumstances. In those accounts, the agency’s staff delivered meaningful, personalized support that could significantly ease the burden on families and patients alike. When the agency can align with a realistic budget and staff availability, the caregiving quality in those moments demonstrates what a well-supported in-home team can accomplish.
But the negative experiences carry substantial weight. Allegations of a deposit being mishandled, inconsistent follow-up from the owner, and problematic communications about end-of-life care cast a long shadow over the overall reliability of Shirlean’s Home Care. Reports that a refund was promised but not honored, coupled with upfront charges that aren’t clearly reconciled, signal a pattern that erodes trust. Even if some aides perform exceptionally well, the fears surrounding financial practices and leadership responsiveness often override the potential benefits of excellent in-home care.
For families evaluating options, the practical implication is clear: a careful, contract-driven approach is essential if Shirlean’s is contemplated. Require written terms that spell out exactly what services are included, how charges are assessed, and the specific refund policy with timeframes. Insist on itemized invoices, direct payroll documentation, and third-party confirmation of any payments to avoid future disputes. Seek multiple references, speak with current clients, and verify how disputes have been resolved in the past. If hospice or medical supervision is involved, insist on clear, professional collaboration with healthcare partners to prevent any miscommunication.
Ultimately, the recommendation favors alternatives for most families seeking predictable, risk-averse in-home care. If a household can secure robust contracts, maintain vigilant oversight, and tolerate a potential disconnect between care quality and administrative integrity, Shirlean’s may meet short-term needs. Otherwise, seek agencies with longer track records, unequivocal billing practices, and reputations for steady ownership and transparent operations. In decision-making, prioritize financial clarity and reliable leadership as non-negotiables, because those elements determine whether excellent bedside care can translate into sustained peace of mind for both patient and family.
3 resident community capacity
Assisted Living
Board and Care Home
Activities off-site
Bath tubs
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Indoor common areas
Move-in coordination
Outdoor common areas
Private
Telephone
Wi-Fi/high-speed internet available
Bush (4 miles away)
24-hour supervision
Ambulatory care
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Incontinence care
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
BBQs or picnics
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