Living Angels

Pros

• The organization is a gift to the community.
• Chandra is described as a caring soul.
• Julissa Abraham and Laquita Ward are professional and caring.
• Visiting Angels are kind, caring, and trained to handle the most difficult parts of elderly home care.
• Sue is eager to answer requests and keeps communication open; some angels even handle household tasks.
• Kimberly provided a comforting presence during a meltdown.
• The RN is a credit to the office and goes above and beyond in care.
• Ms. Ruffin was prompt, warm, and kind.
• Peaches was sweet, bubbly, and attentive.
• Ashley Boese is highly caring and highly recommended for families in need.
• The team accommodates needs on short notice thanks to Angela, the RN.
• Unbelievably helpful and compassionate group with well-trained CNAs.
• The caregivers are attentive and responsive.

Cons

• One reviewer advised not to hire the agency, claiming they were left high and dry twice in one week with no replacements available.
• They noted that assigned caregivers "call out," and replacements could not be found.
• They were told by a home health professional that the agency did not have adequate staff.
• The experience caused significant frustration and anxiety, with the reviewer describing the agency as not dependable.

Review

The voices gathered in these notes paint a portrait of a caring organization that many families rely on during some of their toughest moments. Across stories large and small, the common thread is a deep appreciation for people who show up with kindness, patience, and professional skill. In particular, the threads often begin with leadership and a culture that feels personal and compassionate. One reviewer speaks warmly of Chandra and the organization as a whole, calling it a gift to the community and a source of genuine comfort as lives unfold with aging, illness, and recovery. The sense of being seen and valued comes through in virtually every account.

Several stories spotlight specific caregivers who stood out as "angels" in the daily rhythm of care. Julissa Abraham and Laquita Ward are remembered for their excellence during a day surgery experience in May, described as professional and caring figures who helped make the day smoother. The affection encoded in phrases like "my ?'s" underscores how deeply personal and meaningful the interactions can be when caregivers blend technical skill with genuine warmth. In other accounts, Arianna and Linda are singled out for their kindness, while Kim-berly is praised for offering comfort during a challenging moment, each helping to steady the family through transitions and uncertainties.

Scheduling and reliability also emerge as essential strengths in many testimonials. Sue is repeatedly acknowledged for her dedication and responsiveness - available seven days a week, she's praised for coordinating and adapting as needs changed. The ability to stay connected, answer questions, and adjust plans quickly seems to make a big difference for families managing care across days and nights. The combination of reliable scheduling and compassionate human contact creates a sense of trust that can ease the pressure of coordinating care for an elderly loved one.

Caregivers frequently go beyond the expected tasks to make daily life easier and to reinforce a sense of safety and support. In one particularly vivid episode, an emergency-room visit followed by home-based stay-and-care for the first evening and subsequent days shows how the team can extend their presence beyond formal caregiving. Unloading a dishwasher, assisting with routine tasks, and offering emotional reassurance during a meltdown are all highlighted as acts that might seem small in isolation but are enormously meaningful when someone is reeling from a health scare. The narrator notes feeling there aren't words adequate to praise the help received and thanks multiple members - Arianna, Linda, Sue, and Ashley - for getting things going and ensuring needs were met.

Another thread running through the reviews is the sense that the organization operates with an ethos of above-and-beyond care. An elderly mother recovering from pneumonia is described as being "in good hands" thanks to the prompt, warm attention of Ms. Ruffin, the attentiveness of Peaches, and the professional comfort provided by Angela, the RN. The reviewer emphasizes that this level of care brings peace of mind at a time when someone is vulnerable and miles away from normal routines. The praise doesn't stop there; Laurie Bennett, RN, is specifically commended for providing professional guidance and reassurance, reinforcing the perception that the organization employs seasoned nurses who can navigate complex medical needs with empathy.

Across several stories, the organization is portrayed as a partner that makes complicated caregiving look manageable. Bo, Ashley, and Ashley Boese emerge as consistently positive forces after the first contact - Bo is described as punctual, agreeable, and ready to help in any way; Ashley is lauded for setting up the account, being knowledgeable, and guiding families through service options. One reviewer even calls Ashley Boese the most caring person they've met in a long time, underscoring the impact that individual caregivers can have by combining competence with genuine concern.

Yet, the collection would be incomplete without acknowledging a contrasting experience. One reviewer voices legitimate concerns about dependability and staffing. They report being left high and dry twice within a single week due to the assigned caregiver calling out and the agency's difficulty in finding a replacement. The critique emphasizes frustration and anxiety that can accompany attempts to secure reliable help at a crucial moment. This perspective serves as a reminder that, while the organization is frequently praised for its compassion and competence, there can be real challenges linked to staffing and continuity of care.

Overall, the body of experiences reflects a powerful sentiment: Visiting Angels is capable of delivering deeply humane, professional in-home care that can transform difficult health episodes into navigable, less stressful processes. The caregivers' attentiveness - whether in hospital hallways, home kitchens, living rooms, or nursing centers - creates a sense of safety and reassurance for families as they face surgery, recovery, and aging. The stories collectively celebrate a community-minded organization that people turn to again and again for help, connection, and a reminder that there are truly compassionate professionals who "care about you" and treat every day as an opportunity to support someone's dignity and comfort.

This part of Augusta, Georgia, offers a variety of amenities that may appeal to seniors looking for a comfortable and convenient living environment. With several pharmacies located within a short distance, accessing medication and healthcare services is easily manageable. Additionally, the proximity to hospitals such as East Central Regional Hospital and University Hospital Summerville provides peace of mind in case of any medical emergencies. Places of worship like Canaan Baptist Church and Guru Nanak Darbar Sikh cater to spiritual needs, while a range of dining options including Veracruz Mexican Restaurant and Chick-Fil-A offer convenient meal choices. Transportation options are also readily available with nearby airports such as Augusta Regional Airport and Daniel Field Airport, making travel accessible. Overall, this area provides a blend of essential services, healthcare facilities, recreational opportunities such as Diamond Lakes Recreation Park, and dining establishments to support a fulfilling senior lifestyle.

Pharmacies

• Barney's Pharmacy (0.5 miles)
• Walgreens (1.8 miles)
• Medical Center Pharmacy (2 miles)
• Barney's Pharmacy (2.3 miles)
• CVS Pharmacy (3.5 miles)
• Walgreens (4.5 miles)
• Augusta Uptown VAMC Pharmacy (4.9 miles)

Hospitals

• East Central Regional Hospital (0.7 miles)
• Covidien (0.8 miles)
• East Central Regional Hospital (2.6 miles)
• University Hospital Summerville (4.9 miles)
• Charlie Norwood VA Medical Center (4.9 miles)
• Georgia Cancer Center (5 miles)
• University Hospital Heart and Vascular Institute (5.1 miles)

Places of Worship

• Canaan Baptist Church (1.5 miles)
• Faith Family Life Center (2 miles)
• Apostolic Faith (4.1 miles)
• Guru Nanak Darbar Sikh (4.6 miles)
• New Found Territory Ministries (5.1 miles)
• Liberty United Methodist Church (5.8 miles)

Physicians

• Center For Primary Care (1.8 miles)
• Southern Family Medical Center (2.2 miles)
• Medical Associates Plus (3.8 miles)
• Academy of Women's & Children's Health (4.8 miles)
• Women's Health of Augusta (4.9 miles)
• Santo Nino Pediatric Clinic PC (4.9 miles)
• Summerville Internists (5 miles)

Restaurants

• Veracruz Mexican Restaurant (1.8 miles)
• McDonald's (1.9 miles)
• Chick-Fil-A (1.9 miles)
• Subway (1.9 miles)
• Wendy's (2 miles)
• Sonic Drive-In (2.1 miles)
• Bojangles' Famous Chicken 'n Biscuits (2.2 miles)

Transportation

• Augusta Regional Airport Aviation Services (2.2 miles)
• Augusta Regional Airport (AGS) (2.2 miles)
• Daniel Field Airport (DNL) (5.2 miles)

Cafes

• Buona Caffe Artisan Roasted Coffee (5 miles)

Parks

• Diamond Lakes Recreation Park (6.1 miles)