Cantlow Heavenly Care Home in Augusta, GA

Pros

• Casey Ryan provides fantastic service and goes above and beyond in assisting families.
• Cristy is friendly, professional, and easy to communicate with - the best nurse.
• Isabelle and Emily deliver thorough, clear responses and valuable support.
• Maribel Morones is attentive, kind, and consistently reliable.
• Maribel's team consistently goes the extra mile.
• Alycia and her team advocate for clients and ensure high-quality care.
• Isabel is wonderful - friendly, patient, and a great listener who helps right away.
• Heavenly Care shows genuine concern for clients' well-being and treats families with care.
• The Heavenly Care organization is highly recommended for in-home care.
• Heavenly Care's caregivers and staff are professional, compassionate, and dedicated.

Cons

• The pay was only $12.00 per hour and described as a waste of time.
• The caregiver was supposed to stay with the father at night but never showed up.
• They were left on hold when trying to reach the office.
• A reviewer felt that a past felony led to the withdrawal of a job opportunity, implying unfair treatment.

Review

Cantlow Heavenly Care Home in Augusta is best suited for families seeking a highly personalized, hands-on care environment where a tightly woven team coordinates medical and daily living support with a strong family feel. The community stands out for residents who need ongoing monitoring, medication management, mobility assistance, and a caregiving network that feels like an extension of the family. Reviews consistently highlight a culture of proactive service, quick responsiveness, and a focus on matching caregivers to individual needs. For families intent on peace of mind through visible accountability and daily partner-like communication, Cantlow offers a compelling, practical path forward.

Those weighing alternatives should consider traditional assisted living settings with on-site nursing floors or campuses, where a higher volume of medical staffing and a more formal daily routine may exist. If language needs are non-English or multilingual care is essential, be aware that some caregivers in this market emphasize English-speaking staff, which can limit options for bilingual households. Additionally, cost sensitivity matters: several reviews note that rates for in-home or community-based care can be higher than other local options, so a tighter budget may push families toward more conventional facilities or different home-care arrangements. For situations requiring highly specialized or 24/7 hospital-level supervision on-site, an alternative model could be a locked?unit or skilled-nursing community rather than a private-care coordination setup.

The core strengths of Cantlow - exceptional care teams, meticulous scheduling, and decisive advocacy for clients - largely offset the noted drawbacks. Families repeatedly identify nurses and coordinators who go beyond the call of duty, whether handling medication management, coordinating with hospice providers, or stepping in to train home-health aides and facility staff on complex equipment. The presence of dedicated coordinators who manage care plans, attend to shifts at short notice, and maintain open lines of communication creates a stabilizing backbone for difficult health trajectories. When price and convenience tempt a shift away, the proven reliability, responsiveness, and relational approach tend to win out as the decisive gains.

Care quality and coordination emerge as Cantlow's defining advantages. The reviews sing for individual caregivers who combine clinical competence with genuine warmth, and for leaders who ensure care plans stay aligned with changing needs. Families note timely updates about condition changes, clear med-management practices, and the ability to coordinate with hospital or hospice teams without family members having to chase information. The owner and care coordinators are described as deeply involved, with a talent for matching caregivers to personalities and medical requirements. The result is a care ecosystem where daily routines, safety checks, and emergency responses feel cohesive rather than fragmented.

Operationally, Cantlow's strengths are reinforced by its admission agility, scheduling flexibility, and strong office-to-field communication. Several accounts highlight same-day admissions in crisis moments, rapid problem-solving, and consistent availability for questions or adjustments. The system's transparency - clear scheduling, straightforward billing, and a culture of accountability - reduces the stress families feel when navigating elder care transitions. While occasional scheduling hiccups or perceptions of higher costs exist, the net effect is a dependable, family-centered service that reduces caregiver burden for relatives and elevates the standard of daily life for residents.

In the end, Cantlow Heavenly Care Home is the recommended choice for families needing a committed, high-touch caregiving partner who can deliver comprehensive home-based assisted living support with hospital-grade coordination when necessary. It suits seniors who require ongoing med management, frequent caregiver contact, and a care team that treats a loved one like a person first and a patient second. Those who may want to explore alternatives include households prioritizing a more traditional on-site nursing environment, bilingual staffing, or lower-cost options. Prospective families should probe language capacity, caregiver-matching process, 24/7 availability, hospice integration, and overall cost to ensure the fit is precise and sustainable over time.

This part of Augusta, Georgia offers convenient access to a variety of essential services including pharmacies, hospitals, physicians, restaurants, places of worship, transportation options, and cafes. With multiple pharmacies located within a short distance, medication management is easily accessible. There are also several hospitals and medical centers nearby, ensuring quality healthcare options for seniors. A variety of dining choices ranging from fast food to seafood provide plenty of options for dining out. Additionally, places of worship offer spiritual support and community engagement. Transportation options include two airports for those who may need to travel frequently. The presence of cafes provides opportunities for socialization and enjoying leisurely coffee breaks. Overall, this area provides a well-rounded and convenient living environment for seniors in Augusta.

Pharmacies

• Barney's Pharmacy (0.4 miles)
• Walgreens (1.1 miles)
• Medical Center Pharmacy (1.3 miles)
• Barney's Pharmacy (1.7 miles)
• CVS Pharmacy (2.9 miles)
• Walgreens (4.1 miles)
• Augusta Uptown VAMC Pharmacy (4.4 miles)

Hospitals

• East Central Regional Hospital (0.4 miles)
• Covidien (1.5 miles)
• East Central Regional Hospital (2.6 miles)
• University Hospital Summerville (4.4 miles)
• Charlie Norwood VA Medical Center (4.4 miles)
• Georgia Cancer Center (4.7 miles)
• University Hospital Heart and Vascular Institute (4.8 miles)

Physicians

• Center For Primary Care (1.1 miles)
• Southern Family Medical Center (2.7 miles)
• Medical Associates Plus (3.1 miles)
• Women's Health of Augusta (4.4 miles)
• Academy of Women's & Children's Health (4.4 miles)
• Summerville Internists (4.5 miles)
• Family Medicine Associates of Augusta III MD (4.5 miles)

Restaurants

• Veracruz Mexican Restaurant (1.1 miles)
• McDonald's (1.2 miles)
• Chick-Fil-A (1.2 miles)
• Subway (1.3 miles)
• Wendy's (1.3 miles)
• Bojangles' Famous Chicken 'n Biscuits (1.5 miles)
• Island Seafood (1.9 miles)

Places of Worship

• Canaan Baptist Church (1.7 miles)
• Faith Family Life Center (2.5 miles)
• Apostolic Faith (4 miles)
• Guru Nanak Darbar Sikh (4.5 miles)
• New Found Territory Ministries (5.4 miles)

Transportation

• Augusta Regional Airport Aviation Services (2.9 miles)
• Augusta Regional Airport (AGS) (2.9 miles)
• Daniel Field Airport (DNL) (4.6 miles)

Cafes

• Buona Caffe Artisan Roasted Coffee (4.6 miles)