3554 Evangeline Drive, Augusta, GA 30906
For more information about senior living options: (844) 490-3973
The overall impression is that this organization is a fabulous resource for the community, built on genuine care and professional excellence. Chandra is singled out as a driving force of compassion, described as a caring soul whose leadership helps make the organization feel like a true gift to families and seniors alike. The pool of caregivers and staff is repeatedly praised for combining warmth with competence, creating an atmosphere where clients feel seen, supported, and valued from the first contact onward.
Several experiences highlight the personal touches that set the agency apart. One reviewer recounted a day surgery in May in which Julissa Abraham and Laquita Ward stood out as "angels," combining professionalism with deep, reassuring care. The tone was consistently positive, with the overall experience described as great. These individual acts of kindness alongside steady, capable care appear to be a common thread across multiple visits and interactions, reinforcing the sense that caregivers are not only skilled but genuinely invested in the well-being of those they serve.
The organization's handling of challenges also comes through clearly. A reviewer who had a rocky start noted that the company addressed issues promptly and communicated in a timely manner, which led to finding a true angel among the caregivers. That ability to correct course and maintain open lines of communication is seen as a hallmark of reliability and dedication, leaving the reviewer feeling forever thankful for the improved outcome and ongoing support.
The care extended to elder family members is described as deeply meaningful and consistently attentive. One account praises a 92-year-old mother who broke her hip, calling the caregivers "a blessing" who are kind, caring, and prepared to manage the most difficult aspects of elderly home care. The team members named - Arianna and Linda - along with Sue, who handles scheduling, are highlighted for their professionalism and dedication. Sue's availability seven days a week and responsiveness to scheduling changes are particularly emphasized as evidence of true devotion to clients and their families.
There are vivid scenes of support during emergencies that underscore the extra miles the staff is willing to go. In one instance, the team met the family at the emergency room and followed them home to stay for the first evening, then for days afterward and into the following month. The caregiver team even helped with household tasks, such as unloading a dishwasher, and showed quiet, steady presence during a family meltdown, with Kimberly offering comfort by simply sitting beside the mother. The reviewer's gratitude is immense - if 100 stars were possible, they would have been awarded. Ashley's early steps and Sue's ongoing coordination are specifically credited for ensuring needs were met, accompanied by a heartfelt note of affection.
Beyond these particular stories, the organization earns praise for their nursing staff and for a culture of responsiveness and support. One reviewer commends an RN who goes "over and above" and is always available to answer questions, a sentiment echoed by others who describe the staff as capable, warm, and reassuring. The combination of clinical expertise, approachable demeanor, and consistent availability is repeatedly praised as a reason families feel confident entrusting their loved ones to this agency's care.
The testimonials also celebrate specific caregivers who left a lasting impression. Ms. Ruffin is described as prompt, warm, and kind, with a strong medical background that helped ease concerns about a loved one's safety. Peaches is noted for being sweet, bubbly, and attentive, while Angela - the RN who coordinated scheduling and care - helped secure short-notice arrangements. The consistency of positive experiences across different staff members reinforces the overall impression of a well-functioning, client-centered organization.
Several reviewers emphasize the ease of working with the agency and the reliability of its team. Bo, the caregiver for a husband in one case, is praised for punctuality, a pleasant demeanor, and a willingness to help in any way possible, with Ashley's onboarding and account setup described as clear and friendly. The overall sentiment is that Visiting Angels can deliver not only compassionate care but also practical, dependable support that families can rely on during stressful times, and many reviewers express strong recommendations.
There are, however, cautions offered. One reviewer cautions against hiring the agency, recounting experiences of being left without coverage twice in a single week due to staff calling out and the organization's inability to secure replacements. The criticism points to staffing challenges and reliability concerns, highlighting that even the best intentions can be undermined by inconsistent coverage. This serves as a reminder that, while many experiences are overwhelmingly positive, dependable staffing remains a critical factor for in-home care.
In closing, Ashley Boese emerges as a standout figure in several accounts, described as incredibly caring and worthy of recommendation for families in need. The collective voice across the testimonials is one of gratitude for excellent care, supportive staff, and a sense that the organization truly puts people first. The overall message is that, for many families, Visiting Angels provides not only skilled and compassionate care but also a level of dedication and personal connection that can make a meaningful difference during challenging times.
House Of Angels Pch in Augusta, GA is a warm and inviting board and care home that provides exceptional care and support for seniors. Our community offers a range of services and amenities to ensure that residents feel comfortable and well cared for.
Residents of House Of Angels Pch enjoy the convenience of a fully furnished living space, complete with personalized touches to create a sense of home. Our dining room provides delicious meals prepared with special attention to dietary restrictions, ensuring that residents receive the nutrition they need.
At House Of Angels Pch, we understand the importance of staying active and engaged. That's why our community offers scheduled daily activities to cater to various interests and abilities. From social gatherings to fitness classes, there is always something enjoyable happening at our community.
We prioritize the health and well-being of our residents by providing assistance with daily activities such as bathing, dressing, and transfers. Our dedicated staff also coordinates with health care providers to ensure that each resident receives the appropriate care tailored to their individual needs. Medication management is also available for those who require it.
The surrounding neighborhood offers numerous amenities within close proximity. With cafes, parks, pharmacies, physicians' offices, restaurants, and places of worship nearby, residents have convenient access to everything they may need or desire. We also offer transportation arrangements for medical visits and doctor appointments.
House Of Angels Pch fosters a comfortable and supportive environment where seniors can thrive. With our comprehensive range of care services, inviting accommodations, engaging activities, and convenient location, we are committed to offering an outstanding assisted living experience in Augusta, GA.
House Of Angels Pch is located at 3554 Evangeline Drive, Augusta, GA 30906 in Richmond County, Georgia
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