D & J Reliable Living Pch in Augusta, GA

2807 King Street, Augusta, GA 30906

For more information about senior living options: (844) 490-3973

2.6 from 22 reviews
5 stars
5
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Assisted Living Board and Care Home

Overall Review of D & J Reliable Living Pch

Pros

  • pro He is very happy there.
  • pro He is well cared for, and the place is always clean and smells clean.
  • pro The staff is always friendly and willing to help in any way they can.
  • pro They are great with him.
  • pro Ms. Westbrook took care of him, washing, feeding, singing, praying, and reminding him he was loved.
  • pro He would smile when she enters the room.
  • pro He loved Ms. Tish; she kept him laughing and stayed positive.
  • pro The facility wasn't dirty and daily visits occurred with no odor or unprofessionalism.
  • pro They helped my stepfather become mobile again.

Cons

  • pro The Place at Deans Bridge Road is described as run down and lacking basic equipment to monitor patients.
  • pro The administration is horrible, failing to provide discharge papers and adequate home health equipment, and billing was not itemized.
  • pro The staff are rude and talk to residents like dirt.
  • pro Residents often feel isolated, with daily activities not provided and meals brought to their rooms.
  • pro Patients developed serious health issues (pneumonia, bedsores) due to neglect and delays in hospital transfers.
  • pro There are reports of infections (scabies) and multiple falls, indicating inadequate care.
  • pro The facility is not suitable for long-term care and is not recommended; some reviews call it the worst facility ever.
  • pro Call-bell responses are very slow, showing poor responsiveness and attention.

Review

This community is best suited for families seeking a smaller, homey environment where daily living support and personal attention from front-line staff can feel reliable, even if medical oversight isn't flawless. It works for residents who prioritize a clean, pleasant living space, friendly aides, and opportunities for gentle, everyday interaction over highly structured rehab programs or hospitals-on-site expectations. For loved ones who need consistent, high-level clinical coordination, rapid response to emergencies, or rigorous discharge planning, this is not the strongest fit.

Those evaluating alternatives should consider that the strongest warnings come from reports of inconsistent management and serious care gaps. If a long-term placement demands meticulous oversight, predictable staffing, or transparent, complaint-responsive administration, look elsewhere. Families with complex medical needs, a history of hospital transfers, or risk-prone conditions should not assume this setting will deliver the required continuity of care. Similarly, if memory care management, aggressive rehabilitation, or aggressive infection control are non-negotiable, alternatives deserve serious consideration.

On the plus side, the standout positives center on environment and certain caregiving moments. Cleanliness and a pleasant odor-free setting are repeatedly noted, together with staff members who genuinely convey warmth and willingness to help. Specific caregivers are highlighted for their compassion, humor, and consistent attention - instances where residents smile on entry, and where aides become meaningful daily supports. In some cases, residents have experienced meaningful mobility improvements or felt that daily routines were gently supported by attentive aides who treated them with dignity.

But the negatives carry substantial weight. A pattern of alarming safety concerns appears in multiple accounts: infections and pressure injuries, delayed or disputed hospital transfers, missed or delayed care when calls are made, and inconsistent administrative handling that left families feeling misled or billed unfairly. Several testimonials describe run-down conditions, rude interactions, or general neglect, including severe consequences for residents and, in one case, the death of a loved one attributed to the facility's shortcomings. Billing disputes and lack of detailed discharge information further undermine trust and continuity of care.

The key trade-off is clear: the facility may deliver dependable, personal day-to-day support and a clean, manageable setting for residents who are relatively independent or only lightly medically managed. Those advantages can offset minor glitches for some families, but the weight of serious safety concerns makes this a high-risk choice for anyone with significant medical needs or a desire for consistently flawless oversight. In practical terms, it may be reasonable to consider this community only after touring extensively, speaking with current residents and families, and verifying that a strong, accountable leadership and care plan are in place to prevent the most troubling patterns from repeating.

For families ready to pursue seriously informed comparisons, a disciplined evaluation framework matters. Schedule multiple visits at different times to observe staff responsiveness and care routines; request copies of current care plans, incident reports, and any recent survey results; insist on speaking with the administrator about discharge planning and billing practices; ask to review infection control protocols and the staffing mix on various shifts. Compare against other Augusta options that demonstrate consistent clinical oversight, transparent administration, and a proven track record of preventing the most severe negative outcomes. If control, transparency, and robust medical coordination are non-negotiable, this community should be dismissed in favor of stronger alternatives. If, however, the priority is a warm, clean, low-stress home for someone with modest medical needs and a willingness to monitor closely, proceed with caution and prepare to monitor closely from day one.

Features

Housing

  • 5 resident community capacity 5 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Bush (5 miles away) Bush (5 miles away)

Care Services

  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
  • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

D & J Reliable Living Pch in Augusta, GA is a board and care home that provides reliable and quality care for seniors. The community offers a range of amenities to ensure comfort and convenience for its residents. With a spacious dining room, residents can enjoy delicious meals prepared by the staff while socializing with their peers.

Each living space is fully furnished, allowing residents to feel at home right away. The community also boasts a beautiful garden area where residents can relax and enjoy the outdoors. Housekeeping services are provided to ensure that the living spaces remain clean and tidy.

Move-in coordination is offered by the staff to assist new residents with the transition process. The community also provides outdoor space for recreational activities and relaxation. Residents have access to telephone services as well as Wi-Fi/high-speed internet connection, allowing them to stay connected with their loved ones.

The dedicated care team at D & J Reliable Living Pch offers assistance with activities of daily living, such as bathing, dressing, and transfers. The staff coordinates with health care providers to ensure that each resident's medical needs are met. Special attention is given to those with diabetes through specialized diet plans.

Meal preparation and service are provided at the community, ensuring that residents receive nutritious meals tailored to their dietary restrictions. Medication management is also offered to help residents stay on track with their medication schedules.

Transportation arrangements for medical appointments are made by the staff, providing convenience for residents who require regular visits to doctors. Additionally, there are several nearby cafes, pharmacies, physicians' offices, restaurants, places of worship, and hospitals within close proximity of the community.

Residents can participate in scheduled daily activities designed to promote engagement and social interaction among peers. Overall, D & J Reliable Living Pch in Augusta, GA offers a comfortable and supportive environment where seniors can receive individualized care while enjoying a vibrant community life.

Nearby Places of Interest

Restaurants

  • Island Seafood (0.2 miles)
  • Wendy's (0.6 miles)
  • Bojangles' Famous Chicken 'n Biscuits (0.6 miles)
  • Subway (0.6 miles)
  • Chick-Fil-A (0.8 miles)
  • McDonald's (0.8 miles)
  • Veracruz Mexican Restaurant (1 miles)

Pharmacies

  • Medical Center Pharmacy (0.7 miles)
  • Barney's Pharmacy (0.8 miles)
  • Walgreens (0.9 miles)
  • Barney's Pharmacy (2.2 miles)
  • CVS Pharmacy (2.3 miles)
  • Augusta Uptown VAMC Pharmacy (3 miles)
  • Summerville Pharmacy (3.3 miles)

Physicians

  • Center For Primary Care (0.9 miles)
  • Medical Associates Plus (1.3 miles)
  • Summerville Internists (3.2 miles)
  • Women's Health of Augusta (3.2 miles)
  • Bush Jeff L MD (3.3 miles)
  • Family Medicine Associates of Augusta III MD (3.3 miles)
  • Johnathan Chappell, MD (3.3 miles)

Hospitals

  • East Central Regional Hospital (2.1 miles)
  • Charlie Norwood VA Medical Center (3 miles)
  • University Hospital Summerville (3.2 miles)
  • Covidien (3.3 miles)
  • Davita Kidney Care (3.3 miles)
  • East Central Regional Hospital (3.7 miles)
  • Georgia Cancer Center (4.2 miles)

Transportation

  • Daniel Field Airport (DNL) (3.1 miles)
  • Augusta Regional Airport Aviation Services (4.7 miles)
  • Augusta Regional Airport (AGS) (4.7 miles)

Places of Worship

  • Canaan Baptist Church (3.1 miles)
  • Faith Family Life Center (4.2 miles)
  • Apostolic Faith (4.5 miles)
  • Guru Nanak Darbar Sikh (5 miles)

Cafes

  • Buona Caffe Artisan Roasted Coffee (3.6 miles)
  • Starbucks (4.2 miles)

Frequently Asked Questions

Where is D & J Reliable Living Pch?

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