2509 Meadowbrook Drive, Augusta, GA 30906
For more information about senior living options: (844) 490-3973
The family is grateful that cooler heads prevailed. The reviews highlight the importance of compassion, care, and love for the elderly.
The facility prioritizes money over care, showing no love, care, or understanding for residents. A reviewer had a terrible experience with their 92-year-old father at the facility. They would not leave their loved one under the facility's care. The facility attempted to double the room occupancy after several months to charge more. They moved the father's belongings out while he was at dialysis. The owner is described as not a passionate person and treating care as merely a business. Tonya Williams allegedly does not work her hours, uses the office improperly, and gives hours to favored clients. The office is accused of permitting misuse of a program meant to help the sick and disabled for personal gain.This community is best suited for families who must prioritize affordability over the traditional expectations of attentive, personalized care. In Augusta, Caring Hands Personal Care Home is described by reviewers as operating in a primarily transactional mode, where financial decisions appear to drive policy more than resident welfare. One account depicts pressure to upcharge by converting a paid single room to a double, followed by moving the resident's belongings while he was receiving dialysis. In this environment, the impression is that the bottom line - not compassionate, consistent caregiving - governs daily life. For families seeking warmth, steady attention, and transparent processes, this facility presents a troubling mismatch between promise and reality.
Alleys for alternatives should be explored by those who value predictable care, respectful treatment, and clear pricing. If consistency in caregiving and accountability matters - especially for a frail elderly loved one - this facility deserves to be cross-checked against other Augusta options. Those with relatives who require reliable assistance, stable room assignments, and a culture that prioritizes resident dignity will likely find more reliable partners elsewhere. In short, consider alternative communities that foreground caregiving quality and governance as nonnegotiables.
The limited information in the reviews does not paint any strong functional pro around Caring Hands; the purported advantages are overshadowed by the concerns raised. The price-driven dynamic raises legitimate questions about what residents actually receive for the cost, and the potential for upcharges or changes to living arrangements without clear, timely notice undermines trust. Without concrete evidence of consistent, person-centered care or staff stability, the financial appeal does not offset the risk of disrupted routines and compromised comfort.
Administrative and staffing concerns loom large in the narrative. One reviewer notes a detached business mindset from the owner, framing the operation as a money-focused enterprise rather than a caregiving mission. A second account alleges misuse of an assistance program by a staff member and favoritism in scheduling, with the impression that the home's leadership has not adequately addressed or prevented such conduct. Taken together, these reports suggest weak governance, potential bias in staffing decisions, and insufficient accountability - tensions that tend to erode resident safety and family confidence.
The impact on residents and families is the clearest and most consequential takeaway. Disrupted routines, instances of room changes against a paid plan, and the emotional strain of perceiving neglect or indifference create a fragile foundation for any care setting. Prospective residents should demand strong assurances: a transparent, written pricing policy; a clear, enforceable care plan; consistent staffing assignments; and opportunities to meet administrators and caregivers before committing. If access to those protections cannot be guaranteed, seek communities with demonstrable commitments to compassionate care, stable environments, and proactive family communication.
Bottom line: proceed with extraordinary caution. If exit terms and real guarantees cannot be secured, the risks outweigh the financial appeal. For families navigating this choice, the prudent path is to conduct thorough due diligence - obtain a current pricing schedule, review a resident's care plan, verify licensing and inspection histories, and talk directly with current residents or families about daily experiences. In most cases, nearby alternatives offering transparent pricing, reliable staffing, and a proven culture of compassionate care will deliver far greater peace of mind and long-term well-being for an aging loved one.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bush (6 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Caring Hands Personal Care Home is an assisted living community located in Augusta, GA. Our board and care home offers a comfortable and supportive environment for seniors in need of assistance with daily activities.
Our fully furnished facility provides a dining room where residents can enjoy delicious meals prepared by our staff. We also offer housekeeping services to ensure that our residents' living spaces remain clean and organized. In addition, we have move-in coordination services to make the transition into our community as seamless as possible.
At Caring Hands Personal Care Home, we understand the importance of outdoor space for our residents' well-being. We have a garden where residents can relax and enjoy nature. Our facility is also equipped with Wi-Fi/high-speed internet and telephone services to keep our residents connected with their loved ones.
Our dedicated staff is trained to provide assistance with activities of daily living such as bathing, dressing, and transfers. We work closely with health care providers to coordinate medical appointments and ensure that our residents receive the necessary care they need. With medication management services, we help our residents stay on track with their medications.
We cater to special dietary restrictions and offer diabetes diet options for those who require it. Our team takes pride in meal preparation and service to ensure that our residents receive nutritious meals that meet their dietary needs.
Transportation arrangements are available for medical purposes, including transportation to doctors' appointments. Nearby amenities include cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and hospitals - providing convenient access to essential services within the community.
At Caring Hands Personal Care Home in Augusta, GA, we strive to create a warm and welcoming environment where seniors can thrive while receiving the personalized care they deserve.
Caring Hands Personal Care Home is located at 2509 Meadowbrook Drive, Augusta, GA 30906 in Richmond County, Georgia
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