4066 Burning Tree Lane, Augusta, GA 30906
For more information about senior living options: (844) 490-3973
They are friendly and genuinely care about people. They helped people transition back to the community from long-term facilities. They assist clients with the Social Security Ticket to Work program to work while on SSDI/SSI. They provide amazing services for independent living options. Beth and the Walton Options staff have been instrumental in providing resources. They help people obtain mobility aids, hospital beds, and Section 811 housing based on income. Their durable medical equipment reuse program is very helpful. Their transition program has helped many people move back into the community.
The maintenance workers did nothing when they came to the house. No one answers the phone. It is a terrible place to be. There was ongoing water leaking onto the floor from the plumbing. The staff are understaffed and rely on inexperienced workers. The staff seemed indifferent and unhelpful when help was needed. The place needs investigation and cleaning because no one wants to work or help. There is a corruption problem in the management. The staff are very unprofessional.Walton Options in Georgia is described by a wide range of voices, all centered on how the organization helps people with disabilities and families navigate independence, housing, and community resources. The comments span several locations, including Holland, Georgia, and Walton Way in Augusta, and they paint a picture of a service that can feel transformative in one moment and frustrating in the next. On one hand, reviewers repeatedly point to compassionate staff and practical programs that connect people to housing assistance, medical equipment, and supports that ease the path back into the community. On the other hand, there are sharp criticisms about staffing, communication, and the day-to-day operations that leave some clients feeling forgotten, overheated, or dismissed.
One vivid thread is the experience of critical maintenance and service delays. A resident describes a blistering afternoon in a location where the air conditioning was out, with a maintenance crew that came and then left without resolving the issue. The temperature climbed to 90 degrees inside, and the person recalls being handed a cork gun during the visit - an anecdote that underscores a sense of misalignment between urgent needs and the responses people are getting. A leaky water situation worsened, with water dripping from the shank onto the floor, and the overall impression is that the staff are stretched thin, with "understaff" and workers who may lack the experience necessary to fix problems promptly. Phones going unanswered compounds the frustration, leaving some to feel that the place isn't prepared to handle emergencies or simple requests with the urgency they deserve.
Against this backdrop of operational strain, there are numerous stories of powerful, positive impact. Several reviewers specifically thank individuals who helped their families transition back into the community from long-term facilities. Cheri Bradley, Joyce Murray, and Michael Strickland, associated with the Kennedy family, are singled out for going above and beyond in helping a disabled brother find a path home. The gratitude is heartfelt and persistent, reinforcing a belief that dedicated staff can make a real difference even in systems that feel imperfect at times.
Beyond individual staff, other comments celebrate the broader mission of Walton Options. People describe a workplace where staff are friendly and genuinely care about the community. An eye exam and glasses are cited as an example of accessible, compassionate service that leaves a client feeling blessed. Programs like the Ticket to Work (referred to in some places as "Ricket to Work") with Social Security are highlighted for helping people work gainfully while on SSDI or SSI. Reviewers call out the organization's willingness to provide a range of support for independent living, underscoring the availability of resources that enable people to stay independent and connected.
As with any community-facing organization, there are also critical voices that focus on the darker side of the experience. Some remarks describe a mismatch between the shelter's stated goals and the behavior of others who use the space, including references to disrespectful behavior from men and to situations that derail people from their hard-won routines and goals. There is a sense that, in certain contexts, staff's ability to manage challenging interactions or to enforce a positive, safety-focused environment could be stronger. One reviewer even frames the situation in terms of broader organizational concerns, alluding to corruption in management and calling for serious investigation, while another labels experiences as "VERY UNPROFESSIONAL." These statements, though distressing, are presented as part of a spectrum of experiences rather than as universal truth, and they emphasize the need for ongoing improvements within the agency.
Adaptability and resilience emerge in other notes about how the organization has evolved since COVID and due to ongoing construction on Walton Way. The updates suggest that some staff have shifted to virtual work or to roles in nursing homes and other sites as safety and access demands have changed. A recurring theme is the importance of calling ahead to arrange visits, given that staff may be working remotely or in other community settings. Reviewers describe a durable medical equipment reuse program as particularly helpful for people without resources to pay for items, and they stress that Walton Options is not a storefront but a partner that can coordinate donations, reuse items, or connect clients to other community resources. The transition program is credited with helping many move back into the community, and the staff's willingness to assist with a broad array of resources underscores a commitment to practical, on-the-ground help.
In sum, Walton Options appears as a place of both heart and complexity. The organization is praised for its compassionate staff, concrete programs, and the sense that they truly love supporting the community. Yet it is also a setting where operational challenges - hot days without prompt repairs, communication gaps, staffing constraints, and concerns about management - can color the experience. Reviewers consistently acknowledge the good that is possible: successful transitions for disabled individuals, access to essential services, and a sense of belonging and support within a family-like environment. They also remind readers that for every success story there are days that test patience and call for stronger coordination and accountability. The overarching message is that Walton Options is valuable and impactful, but like many community organizations, it has room to improve in order to deliver consistently reliable, efficient, and dignified service to everyone who depends on it.
3 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Bush (3 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Burning Tree Lane is a community living arrangement located in Augusta, GA. Our fully furnished accommodations offer a comfortable and welcoming environment for individuals seeking assistance with their daily living. Our amenities include a spacious dining room where nutritious meals are prepared and served, ensuring that our residents' special dietary restrictions are met.
In addition to our dining services, we also provide housekeeping services to maintain cleanliness and tidiness throughout the community. Our move-in coordination service ensures a smooth transition for new residents, alleviating any stress or worries they may have.
Our community features outdoor spaces where residents can enjoy fresh air and engage in recreational activities. We also provide telephone and Wi-Fi/high-speed internet access to keep our residents connected with their loved ones.
At Burning Tree Lane, our dedicated staff is trained to provide assistance with activities of daily living, such as bathing, dressing, and transfers. We work closely with health care providers to coordinate any necessary medical care for our residents. Our staff is also proficient in diabetes diet management and medication management.
Transportation arrangements are available for medical appointments, ensuring that our residents can easily access the healthcare they need. Additionally, we are conveniently located near two pharmacies, one physicians' office, three hospitals, five restaurants, two transportation options, and seven places of worship.
We understand the importance of staying active and engaged in life; therefore, we offer scheduled daily activities to promote social interaction among our residents. These activities cater to various interests and abilities.
At Burning Tree Lane in Augusta, GA, we strive to create a warm and supportive community where individuals can thrive with the assistance they need while maintaining their independence.
Burning Tree Lane - Community Living Arrangement is located at 4066 Burning Tree Lane, Augusta, GA 30906 in Richmond County, Georgia
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