Mercy Personal Care Inc in Atlanta, GA

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Mercy Personal Care Inc

Mercy Personal Care Inc in Atlanta, GA

Information last verified:

2061 Mesa Drive, Atlanta, GA 30316

For more information about senior living options: (844) 490-3973

3.7 from 110 reviews
5 stars
64
4 stars
9
3 stars
5
2 stars
6
1 stars
26

Mercy Personal Care Inc Costs & Pricing

Mercy Personal Care Inc offers competitive pricing compared to the broader market in Fulton County and the state of Georgia. For a semi-private room, residents pay $1,500 per month, significantly lower than the county average of $2,883 and the state's average of $2,529. Similarly, for a private room, the cost at Mercy Personal Care Inc is $2,000 per month, which again stands in stark contrast to Fulton County's average of $3,203 and Georgia's average of $2,864. These rates not only highlight Mercy Personal Care Inc's commitment to affordability but also reflect its dedication to providing quality care in a supportive environment.

Floor plansMercy Personal Care IncFulton CountyGeorgia
Semi-Private$1,500$2,883$2,529
Private$2,000$3,203$2,864

Overall Review of Mercy Personal Care Inc

Pros

  • pro The staff on Decatur Street are absolutely amazing—caring, personable, courteous, and truly professional.
  • pro Mr. Jeffrey Harper is the consummate professional.
  • pro The overall Mercy Care experience is outstanding.
  • pro The Mercy Care team is professional, helpful, and personable.
  • pro Mercy Care provides great care for those in need.
  • pro The staff demonstrate integrity, listening to patients and treating them with respect.
  • pro Mercy Care is a top-notch clinic with excellent physicians, PAs, and dental and ophthalmology services.
  • pro The facility is clean, welcoming, and staffed by friendly, helpful personnel.
  • pro Mercy Care is an awesome place that has saved lives and positively impacted patients.
  • pro The staff, including financial counselors and reception, are warm, patient, and helpful.

Cons

  • pro This place is HORRIBLE.
  • pro They are never on time even when an appointment is scheduled.
  • pro Some of the staff can be rude and dismissive.
  • pro They hide the people in charge; there’s no email and they don’t answer the phone.
  • pro They spend too much time socializing with each other to get anything done.
  • pro They are charging everything regardless of income.

Review

Mercy Care on Decatur Street in Atlanta is best suited for adults who need affordable, wraparound primary care plus dental, vision, and behavioral health services in a single, accessible location. The community health model shines for individuals with limited or no insurance who can tolerate a busy, office-style environment and who value a broad spectrum of in-house supports, clinical care, case management, and social resources all in one place. It is particularly appropriate for seniors or caregivers who want help navigating care logistics, housing referrals, and social services without hopping between multiple providers. The stories that work best here are those of patients who appreciate compassionate, long-tenured staff and view care as a partnership rather than a one-off visit. Mercy Care is not a luxury experience; it is a practical, cost-conscious option designed to maximize access and continuity for those with constrained resources.

Those who should consider alternatives are those who require a highly predictable, private, and streamlined clinical experience. If privacy and professional discretion matter above all, if appointments must run on a meticulous schedule, or if there is a strong preference for a facility with 24/7 on-site supervision and a formal memory-care or assisted-living environment, Mercy Care may fall short. Several reviewers report rough edges in patient flow, inconsistent front-desk service, and long waits, which can be unacceptable for individuals who need steady, time-sensitive care. Families with insurance or the means to choose private clinics may prefer providers with more rigid scheduling, fewer interruptions, and less crowding. In short, Mercy Care suits those prioritizing breadth of services and affordability over boutique service levels or highly predictable appointment times.

The strongest advantages are its genuinely caring staff, practical problem-solving, and the breadth of services that can be accessed under one roof. Multiple reviewers highlight intake and front-line interactions that are professional, patient-centered, and supportive, with specific praise for managers and frontline teams who stabilize crises and guide patients to the right resources. The dental, vision, and behavioral health offerings appear to be meaningful strengths, often described as high-value for the price, with staff who make genuine efforts to help even when options are limited. The ability to coordinate housing or other social supports through Mercy Care’s network can be a lifeline for homeless or under-resourced patients who otherwise face daunting barriers. These pros can offset some operational rough spots by delivering practical, tangible help when it is most needed.

Yet the main cons cannot be ignored, and they can overwhelm the positives for many potential residents. Long wait times and crowded conditions recur in the reviews, sometimes accompanied by frustration around appointment availability and back-office communication. Several accounts describe rude or inconsistent front-desk behavior and sessions that feel hurried or disorganized, undermining trust in the system even when clinical care itself is solid. Privacy concerns and intrusive questions in some admissions or financial discussions have left important wounds for some patients. Financial and eligibility friction, requests for documentation, co-pays, and occasional claims of service gaps, can complicate access, especially for those already navigating tight budgets or complex insurance arrangements. Taken together, these issues can erode the perceived value of Mercy Care for residents who expect a calmer, more private clinical environment.

To make this work, plan for the realities of Mercy Care’s operating style. Prospective residents should book with an eye toward early timing to minimize crowds, bring complete documentation for intake and funding discussions, and lean on the financial counselor for clarity about costs and coverage. It makes sense to identify a go-to team or navigator within the facility who can steer through periodical delays or scheduling hiccups. Familiarity with the service mix, primary care, dental, eye care, and behavioral health, helps in setting realistic expectations about which needs will be met promptly and which may require patience. Above all, assess whether the overall value, the combination of affordable care, wraparound supports, and compassionate staff, meets the household’s tolerance for a bustling clinic atmosphere and occasional administrative wobble.

Bottom line: Mercy Care delivers meaningful, affordable access to a broad array of health and social services for people who value practical help and community integration over a pristine, one-on-one clinical cadence. It is especially fitting for low-income seniors or adults who require coordination of medical and social supports in a single visit, and who are willing to overlook some organizational imperfections in exchange for care that is accessible and compassionate. Those seeking a highly private, consistently on-time medical experience with premium customer service should explore alternatives with fewer crowds and tighter scheduling. For assisted living decision-making, Mercy Care should be considered as a supplementary resource rather than a replacement for on-site, supervised living arrangements; it excels as a community partner that can stabilize health and housing challenges while offering essential care at a reachable price point.

Features

Types of Care

  • Board and Care Home Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.

Amenities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Bath tubs Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
  • Devotional services off-site Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
  • Outdoor common areas Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
  • Private PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.

Transportation

  • William B Hartsfield-Atlanta International (8 miles away) William B Hartsfield-Atlanta International (8 miles away)

Care Services

  • Ambulatory care Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
  • Diabetic care Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
  • High acuity care High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
  • Incontinence care Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.

Dining

  • Kosher KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community.
  • Meals provided Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities.
  • Vegetarian VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults.

Activities

  • Activities off-site Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness.
  • Activities on-site Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
  • Christian services Christian servicesChristian services are important for seniors because they provide a sense of community, spiritual support, and opportunities for connection with others who share their faith. These services can offer comfort, hope, and guidance as seniors navigate the challenges of aging and find meaning and purpose in their lives.
  • Devotional activities offsite Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.

Description

Mercy Personal Care Inc in Atlanta, GA is a vibrant assisted living community that provides a comfortable and caring environment for seniors. Our community offers a range of amenities to enhance the daily lives of our residents.

At Mercy Personal Care, we believe in promoting an active and engaging lifestyle. Our residents can enjoy various activities right within our community, ensuring that there is always something fun to do. Additionally, we offer beautiful outdoor common areas where residents can relax and enjoy the fresh air.

Our private accommodations feature spacious rooms with private bathrooms, ensuring that each resident has their own personal space to unwind and feel at home. We understand the importance of maintaining personal hygiene, which is why we provide bath tubs for added convenience and comfort.

We also cater to the diverse spiritual needs of our residents by offering both on-site devotional services and off-site Christian services. This allows individuals to nurture their faith and find solace in their beliefs.

In terms of care services, we provide specialized care for residents with diabetes as well as those with high acuity needs. Our compassionate staff members are trained to assist with incontinence care, ensuring that all residents receive the support they require.

Nutritious meals are an important aspect of our community, which is why we provide delicious meals for our residents. We also offer vegetarian options to accommodate different dietary preferences.

Mercy Personal Care Inc is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. This ensures that our residents have easy access to essential services and opportunities for entertainment.

Overall, at Mercy Personal Care Inc in Atlanta, GA, we strive to create a warm and welcoming environment where seniors can thrive and enjoy their golden years with dignity and joy.

Nearby Places of Interest

This part of Atlanta, Georgia, offers a variety of amenities that cater to individuals looking for senior living options. With several restaurants within a few miles, including fast food options like McDonald's and healthier choices like Chick-Fil-A, residents have plenty of dining options. Additionally, there are several parks nearby such as Glen Emerald Park and East Lake Park for outdoor recreation. Pharmacies like CVS and Walgreens are conveniently located for easy access to medication and healthcare needs. For entertainment, there are theaters like Starlight Six Drive-In and AMC Madison Yards 8 nearby. Medical facilities such as Oakhurst Pediatrics and Dekalb Medical Center are also easily accessible. Public transportation through MARTA stations makes getting around the area convenient for seniors who may not drive. Overall, this area provides a mix of dining, recreational, healthcare, and transportation options suitable for seniors seeking a comfortable lifestyle in Atlanta.

Restaurants

  • Club Bolts (1.3 miles)
  • McDonald's (4 miles)
  • Chick-Fil-A (4.4 miles)
  • Poco Loco (4.8 miles)
  • McDonald's (4.8 miles)
  • Zanza (5.2 miles)
  • Hattie B’s (5.2 miles)

Parks

  • Glen Emerald Park (2 miles)
  • East Lake Park (3.5 miles)
  • Bessie Branham Park (4.2 miles)
  • McKoy Park (4.3 miles)
  • Grant Park Neighborhood Association (4.8 miles)
  • Toy Park (5.5 miles)
  • Forest Park Recreation & Parks (6.2 miles)

Pharmacies

  • CVS Pharmacy (2.4 miles)
  • Walgreens (2.8 miles)
  • CVS Pharmacy (2.9 miles)
  • Kroger Pharmacy (4.5 miles)
  • Walgreens (4.5 miles)
  • CVS Pharmacy (4.7 miles)
  • CVS Pharmacy (5.5 miles)

Theaters

  • Starlight Six Drive-In (2.5 miles)
  • AMC Madison Yards 8 (4.5 miles)

Cafes

  • El Tesoro (4.3 miles)
  • Muchacho (4.6 miles)
  • Dancing Goats Coffee Bar (5.5 miles)
  • Starbucks (6.2 miles)
  • Starbucks Reserve (7.2 miles)

Physicians

  • Oakhurst Pediatrics (4.4 miles)
  • Thomas D Gurley Jr MD (5.4 miles)
  • Dekalb Medical Ctrdecatur Decatur (5.6 miles)
  • Garson Padoan Sonia MD - Piedmont Urgent Care by Wellstreet (6.2 miles)
  • Atlanta OB/GYN (6.3 miles)
  • Eye Specialists of Georgia (6.3 miles)
  • Decatur Health Imaging (6.9 miles)

Places of Worship

  • Mountainside Seventh Day Adventist Church (4.4 miles)
  • Inman Park United Methodist Church (5 miles)
  • Kelley Chapel United Methodist Church (5.3 miles)
  • Avondale Church Of Christ (5.7 miles)
  • First Baptist Church of Decatur (5.7 miles)
  • East Point Church (6.6 miles)
  • North Decatur Presbyterian Church (6.9 miles)

Transportation

  • MARTA Inman Park - Reynoldstown Station (5 miles)
  • MARTA - King Memorial Station (5.5 miles)
  • Marta - Westbound (5.6 miles)
  • Marta - Dome/Gwcc/Phillips Arena/Cnn Center Station (6.6 miles)
  • MARTA - North Avenue Transit Station (7 miles)

Hospitals

  • Grady Memorial Hospital (5.8 miles)

Frequently Asked Questions

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