Mercy Personal Care Inc
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2061 Mesa Drive, Atlanta, GA 30316
For more information about senior living options: (844) 490-3973
Mercy Personal Care Inc offers competitive pricing compared to the broader market in Fulton County and the state of Georgia. For a semi-private room, residents pay $1,500 per month, significantly lower than the county average of $2,883 and the state's average of $2,529. Similarly, for a private room, the cost at Mercy Personal Care Inc is $2,000 per month, which again stands in stark contrast to Fulton County's average of $3,203 and Georgia's average of $2,864. These rates not only highlight Mercy Personal Care Inc's commitment to affordability but also reflect its dedication to providing quality care in a supportive environment.
| Floor plans | Mercy Personal Care Inc | Fulton County | Georgia |
|---|---|---|---|
| Semi-Private | $1,500 | $2,883 | $2,529 |
| Private | $2,000 | $3,203 | $2,864 |
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The staff is phenomenal and consistently friendly. They are always friendly and happy to see patients. They clean teeth better than any dental office they've visited. They were able to secure an appointment very quickly. The NP was straightforward and helpful. The facility is clean and welcoming, with friendly staff at the door. Mercy Care offers professional and knowledgeable behavioral health services. Meschelle King is praised for expertise and compassionate care. Mercedes T. is described as an excellent nurse and the staff are professional and courteous.
The facility is described as being run like an authoritative prison rather than a professional healthcare setting, compromising privacy and decorum. Patients must not eat or drink, cannot wear headphones, are yelled at, must stand in lines, and disclose sensitive information publicly (SSN). Staff ask invasive questions about work and income and require pay stubs to qualify for reduced payments. There is a mandatory upfront fee of $100 to be seen, which is viewed as unaffordable for uninsured patients. The overall atmosphere feels chaotic, impersonal, and punitive, making patients feel like they're homeless waiting around. Numerous accounts describe rude or unprofessional behavior by staff, including snappy attitudes, gossip, and disrespect at the front desk. The TB test process is slow with long waits and poor follow-through on linked services. One review alleges dangerous incompetence and calls for staff to be fired, suggesting the facility is best avoided if options exist.The collection of reviews presents a facility that provokes strong and conflicting reactions. On one hand, there are accounts of welcome accessibility, quick service, and compassionate staff who make an effort to help people in urgent need. On the other hand, many patients describe an environment that feels chaotic, intrusive, or punitive, with processes that seem aimed at gatekeeping rather than healing. Taken together, the reviews reveal a place that can be a lifeline for some and a source of frustration for others, depending largely on the service area, the time of visit, and which staff members you encounter.
Several reviewers paint a picture of a place where urgency is met with speed and efficiency. One reviewer recalls arriving before dawn, being seen within hours, and leaving with a sense of relief that their issue - ranging from stomach pain to dental concerns - was addressed promptly. There are explicit mentions of short waits for certain visits, rapid diagnoses, and referrals that moved patients toward the next step in their care. A patient who paid a flat $100 and was back in the clinic within 90 minutes highlighted positive impressions of the staff as well as the clarity of the NP's explanations. In some cases, the facility is praised for its affordability and for delivering care when options are limited, with staff that is described as "polite," "respectful," and "helpful" in navigating bureaucratic hurdles. The same set of notes also acknowledges that, for certain individuals, Mercy Care delivers a level of service that could be life-changing given their circumstances.
Yet the same testimonials are interspersed with loud cautions about the atmosphere and administrative practices. A persistent thread describes the environment as chaotic and, at times, dehumanizing. Several reviewers say the facility operates more like an imposing institution than a welcoming health center. They point to restrictions such as not being allowed to eat or drink, no use of headphones, and the constant need to stand in line, which contribute to a sense of procedure over privacy. They report having to disclose sensitive information aloud - SSN, employment details, pay stubs, and income - rather than entering data digitally, which many find invasive and unnecessary for psychiatric or general medical care. The financial prerequisites are another frequent source of discontent: upfront charges, required proofs of income, and questions about housing and employment that feel intrusive or irrelevant to the immediate medical needs. In some reviews, the burden of cost is framed as a barrier to access, particularly for those without insurance.
Privacy and professionalism emerge as two more charged themes. Several patients recount overheard conversations or encounters that undermined trust in the care environment. One person describes hearing a staff member gossiping about them from across the waiting area, and others report interactions that feel stingingly blunt or lacking courtesy. The sense that there is "gossip" or "false promises" behind appointments and promises of follow-up care undermines confidence in the system's reliability. There are also pointed criticisms about staff attitudes at the front desk - ranging from snappiness to outright disrespect - while other patients laud individuals who demonstrate warmth, empathy, and patience in difficult moments. The mix of experiences highlights a broader truth: the quality of care can hinge not only on medical competence but also on the interpersonal dynamics of the day.
Despite the criticisms, several reviewers highlight staff members who stand out for their professionalism and advocacy. Some praise specific doctors and nurses for their expertise, compassionate approach, and practical guidance. A recurring name that surfaces in gratitude notes is Meschelle King, whose departure is mourned by one patient who credits her for maintaining high standards of patient care. Mr. Reid is also repeatedly thanked for offering practical assistance with housing and other resources, suggesting that the facility's benefits extend beyond medical treatment into social support and navigation. Positive observations about particular teams - such as dental staff delivering better-than-expected care, friendly receptionists, and practitioners who provide clear explanations with an actionable plan - underscore that Mercy Care can be a source of reliable, high-quality service when everything aligns.
There is also a sense that Mercy Care covers a broad spectrum of services, and patients' experiences vary by department. Some reviews discuss urgent or walk-in care where patients feel seen promptly and treated with respect by the providers and medical assistants who move patients efficiently through a sometimes crowded clinic. Others note the dental wing's mixed experiences, with a registrar who is helpful and a dental assistant who can be brusque, and with a reminder that professional conduct should be maintained even when patients are in pain. The breadth of services - from behavioral health to dental and primary care - means that patients' satisfaction is not monolithic; a patient might praise the mental health team for its support while criticizing administrative bottlenecks in another area of the same facility.
Finally, the reviews reveal an ongoing tension between the facility's mission to provide affordable, accessible care and the everyday realities of high volume, limited resources, and administrative complexity. Some patients frame Mercy Care as an essential source of care that helps them manage health and financial stress when options are scarce. Others view the same system as overburdened, prone to inefficiencies, and sometimes inhospitable, especially to those who are vulnerable or seeking help under tight time or cost constraints. The recurring call is for improvements in privacy, communication, follow-through, and a more patient-centered approach that respects time, dignity, and personal information. In sum, Mercy Care appears to be a multifaceted institution - capable of delivering exemplary service in the right hands, yet susceptible to systemic shortcomings that can transform a potentially life-changing visit into a frustrating ordeal.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Bath tubsBath tubs are important for seniors because they provide a safe and relaxing way to bathe, helping to prevent slips and falls while promoting independence and overall well-being.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Outdoor common areasOutdoor common areas are important for seniors as they provide a space for socialization, physical activity, and relaxation. Being outside in nature can improve mood and overall well-being, while also encouraging movement and engagement with others. These spaces can help combat feelings of isolation and promote a sense of community among residents.
PrivatePrivacy is important for seniors as it allows them to maintain their independence, dignity, and sense of control over their own lives. It also gives them the space and freedom to relax, reflect, and engage in activities that bring them joy and fulfillment. Creating private spaces within senior living facilities is crucial for promoting overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
William B Hartsfield-Atlanta International (8 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
High acuity careHigh acuity care is important for seniors because it provides specialized medical attention and support for individuals with complex medical needs. This level of care ensures that seniors receive the appropriate treatment and assistance to maintain their health and quality of life as they age.
Incontinence careIncontinence care is essential for seniors to maintain their dignity, hygiene, and overall quality of life. By addressing incontinence issues promptly and effectively, seniors can enjoy a sense of independence and comfort in their daily activities.
KosherKosher options are important for seniors because they adhere to dietary laws that are significant to many Jewish individuals, providing them with peace of mind and an opportunity to maintain their cultural traditions and beliefs while living in a senior living community. Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. VegetarianA vegetarian diet is important for seniors because it can help lower the risk of chronic diseases, maintain a healthy weight, and provide essential nutrients needed for aging bodies. Additionally, plant-based diets are often easier on digestive systems and can contribute to overall well-being in older adults. Activities off-siteEngaging in off-site activities is crucial for seniors to maintain social connections, stay active, and stimulate their minds. It promotes overall well-being and helps combat feelings of isolation and loneliness. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Christian servicesChristian services are important for seniors because they provide a sense of community, spiritual support, and opportunities for connection with others who share their faith. These services can offer comfort, hope, and guidance as seniors navigate the challenges of aging and find meaning and purpose in their lives. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Mercy Personal Care Inc in Atlanta, GA is a vibrant assisted living community that provides a comfortable and caring environment for seniors. Our community offers a range of amenities to enhance the daily lives of our residents.
At Mercy Personal Care, we believe in promoting an active and engaging lifestyle. Our residents can enjoy various activities right within our community, ensuring that there is always something fun to do. Additionally, we offer beautiful outdoor common areas where residents can relax and enjoy the fresh air.
Our private accommodations feature spacious rooms with private bathrooms, ensuring that each resident has their own personal space to unwind and feel at home. We understand the importance of maintaining personal hygiene, which is why we provide bath tubs for added convenience and comfort.
We also cater to the diverse spiritual needs of our residents by offering both on-site devotional services and off-site Christian services. This allows individuals to nurture their faith and find solace in their beliefs.
In terms of care services, we provide specialized care for residents with diabetes as well as those with high acuity needs. Our compassionate staff members are trained to assist with incontinence care, ensuring that all residents receive the support they require.
Nutritious meals are an important aspect of our community, which is why we provide delicious meals for our residents. We also offer vegetarian options to accommodate different dietary preferences.
Mercy Personal Care Inc is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, places of worship, and theaters. This ensures that our residents have easy access to essential services and opportunities for entertainment.
Overall, at Mercy Personal Care Inc in Atlanta, GA, we strive to create a warm and welcoming environment where seniors can thrive and enjoy their golden years with dignity and joy.
This part of Atlanta, Georgia, offers a variety of amenities that cater to individuals looking for senior living options. With several restaurants within a few miles, including fast food options like McDonald's and healthier choices like Chick-Fil-A, residents have plenty of dining options. Additionally, there are several parks nearby such as Glen Emerald Park and East Lake Park for outdoor recreation. Pharmacies like CVS and Walgreens are conveniently located for easy access to medication and healthcare needs. For entertainment, there are theaters like Starlight Six Drive-In and AMC Madison Yards 8 nearby. Medical facilities such as Oakhurst Pediatrics and Dekalb Medical Center are also easily accessible. Public transportation through MARTA stations makes getting around the area convenient for seniors who may not drive. Overall, this area provides a mix of dining, recreational, healthcare, and transportation options suitable for seniors seeking a comfortable lifestyle in Atlanta.
Mercy Personal Care Inc offers competitive pricing compared to the broader market in Fulton County and the state of Georgia. For a semi-private room, residents pay $1,500 per month, significantly lower than the county average of $2,883 and the state's average of $2,529. Similarly, for a private room, the cost at Mercy Personal Care Inc is $2,000 per month, which again stands in stark contrast to Fulton County's average of $3,203 and Georgia's average of $2,864. These rates not only highlight Mercy Personal Care Inc's commitment to affordability but also reflect its dedication to providing quality care in a supportive environment.
Mercy Personal Care Inc is located at 2061 Mesa Drive, Atlanta, GA 30316 in Fulton County, Georgia
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