Maxim Healthcare in College Park, GA

Pros

• It is a very professional testing site.
• The staff are friendly, helpful, and professional.
• The location is easy to find and the check-in process is fast.
• The facility is clean, neat, and quiet.
• The TA (Test Administrator) is helpful, efficient, and friendly.
• The testing atmosphere is excellent and seamless.
• They provide lockers for belongings and supply a lock and key.
• The service is excellent and the overall experience is positive.

Cons

• The staff are described as unprofessional and lacking basic customer service, with no greeting or eye contact.
• The testing room is considered extremely small (11x11), overcrowded, poorly ventilated, and moldy.
• A proctor is labeled unhinged and unprofessional for finger-pointing and threatening a possible ban.
• The facility’s appearance is criticized as neglected, not taking pride in itself, and not promoting a welcoming environment.
• There is frustration over cancellations without notification and hostile, unhelpful staff.
• A reviewer claims a staff member misapplied calculator rules due to the sponsor, implying staff ignorance of the actual rules.
• The site is described as needing remodeling, with roof issues and spiderwebs, indicating poor maintenance.

Review

Maxim Healthcare College Park is best suited for families that need practical, on-site administrative support tied to care planning rather than a traditional, full-time assisted living experience. The site reads as a pragmatic hub for scheduling, credentialing, and light on-site coordination rather than a residence where seniors live, eat, and socialize under continuous caregiving supervision. For families seeking a settled, home-like environment with 24/7 staff, planned activities, and structured daily living, this location does not deliver. It functions best as a logistical anchor within a broader care plan, not as the primary caregiver setting.

That misalignment is especially important for anyone weighing alternatives. Those pursuing genuine assisted living should consider communities that offer consistent on-site caregiving, meal service, social programming, and reliable day-to-day routine. For seniors who require predictable environments, longer-term residential care, and a true living space rather than episodic administrative visits, other options are likely to deliver more value. Families should be cautious about relying on Maxim Healthcare as the sole or primary place of residence for daily senior care, and should instead view it as a supplementary node for coordination and testing-related activities.

On the upside, several reviewers note practical, customer-oriented staff and a clean, accessible front end. There are accounts of smooth check-in processes, courteous desk attendants, and a facility that is easy to locate. When the environment is calm, the staff’s helpfulness in guiding testers through forms, lockers, and basic requirements shines through. The repetition of positive sentiment around the easier aspects, polite interactions at intake, organized storage for personal items, and a generally neat setting, creates a baseline that can feel reassuring for families handling complex schedules and multiple care tasks in one place.

Yet the strongest negative threads run through the experience in ways that matter to families evaluating long-term care. The most cited concerns center on inconsistent professionalism among proctors and front-desk staff, with episodes of brusque, impatient, or unclear instruction that produce anxiety just before an important test or visit. Several reviews recount heated exchanges or decisions that felt arbitrary, including rigid enforcement of rules without clear explanation and even hostility in some interactions. Environmental disappointments recur as well: cramped testing rooms with moldy smells or poor ventilation, loud or finicky climate-control, and outdated equipment that hinders smooth operation. A few stories describe rushed cancellations or vague rescheduling that leave participants stranded, underscoring a pattern of communication gaps.

The pros and cons do not cancel each other out; they simply pull in opposite directions. The presence of friendly, efficient staff and a clean facility helps when logistics must go smoothly and time is of the essence. However, the same site can fall short on consistency and warmth when interactions devolve into friction, and the conditions of the testing and waiting areas can directly impact comfort and concentration. For families with busy timelines, the ability to move quickly through sign-in and access is valuable; for those prioritizing a stable living environment with daily structure, that value is limited if caregiving quality is erratic or if the site’s physical environment feels unreliable.

Practical guidance follows from these observations. If Maxim Healthcare College Park remains in the consideration set, pursue concrete assurances: current on-site elder-care capabilities, staffing stability, and training standards that emphasize respectful interactions. Request a tour focused on areas relevant to daily living rather than just administrative throughput, and ask for recent feedback from other families about long-term experiences with on-site care and coordination. Compare these findings against established assisted living communities nearby that offer continuous caregiving, predictable routines, and robust programming. In many cases, the decisive factor will be whether the need is for constant, hands-on elder care or for a dependable administrative touchpoint that can support a broader care plan.

In sum, Maxim Healthcare College Park operates most credibly as a logistical helper rather than as a residential solution for seniors seeking comprehensive assisted living. For families prioritizing long-term living arrangements with consistent caregiving, consider alternatives that deliver stable staffing, daily structure, and social engagement. The site can still play a meaningful role as part of a coordinated care approach, handling scheduling, credentialing, and minor logistical needs, so long as expectations are clearly set and the value proposition is framed within a broader plan. The prudent choice is to treat this location as a supplementary support resource, not the primary home for daily elder care.

Located in College Park, Georgia, this neighborhood offers convenient access to a variety of amenities for seniors. With several physicians located within a short distance, medical care is easily accessible. There are also a number of restaurants nearby, providing a range of dining options. Transportation options include the Korean Air and ATL Airport Gate T3 for those looking to travel, as well as various pharmacies for medication needs. In terms of healthcare, there are hospitals such as Labor & Delivery and Southern Regional Health System close by. For recreation, parks like Creel Park and Forest Park Recreation & Parks offer outdoor spaces to enjoy. Additionally, there are places of worship nearby for spiritual fulfillment. Overall, this area provides a mix of services that cater to the needs of seniors considering senior living in College Park.

Physicians

• Kids Avenue Pediatrics (0.2 miles)
• Omni Eye Services (0.3 miles)
• Peachtree Orthopaedic Clinic (0.3 miles)
• Burnett Jettie M MD (2.5 miles)
• Malloy, Tyrone Dr - Malloy Tyrone C MD Jd (2.5 miles)
• Atlanta Heart Associates (3.6 miles)
• Atlanta Ropheka Medical (3.7 miles)

Restaurants

• McDonald's (0.3 miles)
• Blue Moon Brewhouse (1.7 miles)
• Popeye's Louisiana Kitchen (1.7 miles)
• McDonald's (1.7 miles)
• Chicken + Beer (1.8 miles)
• Chick-Fil-A (3.3 miles)
• Brake Pad (3.3 miles)

Transportation

• Korean Air (1.1 miles)
• Runway 9R/27L (1.3 miles)
• ATL Airport Gate T3 (1.6 miles)
• Runway 9L/27R (1.6 miles)
• Delta Sky Club (1.7 miles)
• South Terminal (1.7 miles)
• South Baggage Claim (1.7 miles)

Cafes

• Starbucks (1.8 miles)
• Starbucks (4.4 miles)

Pharmacies

• Walgreens (2.4 miles)
• Walgreens (3.4 miles)
• Heart Pharmacy (3.6 miles)
• CVS Pharmacy (4 miles)
• CVS Pharmacy (4.1 miles)
• CVS Pharmacy (4.2 miles)
• Walgreens (4.9 miles)

Hospitals

• Labor & Delivery (3.9 miles)
• Southern Regional Health System (3.9 miles)

Parks

• Creel Park (4.1 miles)
• Forest Park Recreation & Parks (4.5 miles)

Places of Worship

• East Point Church (4.3 miles)
• New Macedonia Baptist Church (5.1 miles)