Jackie's Unique Care Residential Assisted Living

3621 Aralia Ct, West Palm Beach, FL 33406

For more information about senior living options: (844) 490-3973

3 from 2 reviews
Assisted Living

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    Overall Review of Jackie's Unique Care Residential Assisted Living

    Pros

    • pro The care was very good during his stay of over 10 months.
    • pro He was well taken care of during his short stay.
    • pro The facility was well maintained.
    • pro The staff were very friendly and helpful.
    • pro Overall, the reviewer would recommend this place to anyone needing a place for a family member.

    Cons

    • pro They did not feed her.
    • pro They had no patience with her due to her dementia.
    • pro She constantly had bruises while in their care.
    • pro They are only in it for the money and do not care about the patients.

    Review

    The two accounts present a strikingly uneven picture of the same care facility, illustrating how experiences can vary dramatically from one resident to another and from one moment to the next. On one end of the spectrum, a cousin's long stay is described with high praise: care that was "very good," a short stay that left no complaints, and an overall impression of a well-maintained facility with friendly, helpful staff. On the other end, a mother's eight-month stay is recounted with grave concern, culminating in a transfer to another facility after accusations of neglect and mistreatment. Together, these reviews depict a facility where excellent, attentive care can coexist with allegations of serious neglect, depending perhaps on individual circumstances or staff interactions.

    In the favorable account, the cousin remained at the facility for more than ten months, a duration that the reviewer frames as a positive indicator of steady, ongoing care. The reviewer notes that the care was very good, and when the cousin had a short stay, the care during that period was also described as well managed. The facility is described as well maintained, with the physical environment appearing clean and orderly. The staff are highlighted as being friendly and helpful, contributing to a sense of trust and security for family members. The overall takeaway from this experience is a confident willingness to recommend the place to others who need a care setting for their loved ones.

    The praise for this first experience centers on reliability and personal attentiveness. The long tenure is presented as evidence that the facility can sustain quality care over time, and the impression of courteous, accommodating staff reinforces the sense that residents were treated with respect and consideration. The reviewer's language suggests confidence in the staff's willingness to respond to needs and maintain a positive living environment, which collectively supports the recommendation extended to others seeking placement for a family member.

    By contrast, the second account offers a stark counterpoint that centers on perceived neglect and mistreatment. The mother stayed for about eight months before being transferred to another facility, and the reviewer immediately frames the move as a relief, stating "thank God" for the transfer. The criticisms are harsh and specific: the mother was not fed properly and was not kept clean, with the reviewer asserting that the facility showed a lack of basic caregiving for someone with dementia. The reviewer emphasizes a lack of patience with dementia-related needs, claiming that the staff did not engage appropriately with the mother's condition and responsibilities. The presence of bruises is cited as a troubling, recurring concern, painting a picture of ongoing physical harm rather than safe, compassionate care.

    The negative review goes further to condemn the facility as profit-driven rather than patient-centered, describing a pervasive attitude that cared "less about the patients." Phrases like "they only in it for the money" and "don't waste your time nor money there" convey a strong sense of disillusionment and distrust. Taken together, these statements suggest a perception of systemic issues - poor feeding and hygiene practices, insufficient attention to dementia care, and a demeanor among staff that prioritized revenue over resident well-being. The reviewer's conviction is clear: the experience was not merely unsatisfactory but actively harmful or neglectful in essential regards.

    The juxtaposition of these two accounts highlights how drastically experiences can diverge within the same facility. One family member's long-term, positive experience stands in sharp contrast to another family member's account of neglect and mistreatment that led to a placement elsewhere. Because these are personal recollections, they reflect perceived realities and emotional interpretations as much as they do objective facts. Nevertheless, the stark differences underscore that prospective families should approach care decisions with careful scrutiny, recognizing that outcomes can vary significantly by resident, unit, staff on shift, and perhaps other factors not captured in a single review.

    For anyone considering this facility for a loved one, the key takeaway is to seek a comprehensive, on-site evaluation before making commitments. Prospective families might want to inquire about staff-to-resident ratios, dementia care training, and the facility's procedures for feeding, changing, and monitoring residents. It would be prudent to request recent references, tour multiple times, speak with frontline caregivers and supervisors, and review any incident or care-need documentation that reflects residents' daily experiences. The contrasting reviews suggest that while some residents may thrive and feel well cared for, others may encounter neglect, making thorough due diligence essential.

    Features

    Housing

    • 5 resident community capacity 5 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Palm Beach International (2 miles away) Palm Beach International (2 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Jackie's Unique Care Residential Assisted Living is a welcoming and supportive community located in the heart of West Palm Beach, Florida. Designed with comfort and convenience in mind, this assisted living facility offers a range of amenities to enhance the quality of life for its residents.

    The beautifully furnished living spaces provide a cozy atmosphere where seniors can feel at home. Residents can enjoy their meals in a spacious dining room that accommodates special dietary restrictions, ensuring that everyone has access to nutritious and delicious food. The community also boasts serene outdoor spaces and well-maintained gardens, perfect for relaxation or leisurely strolls.

    To make daily life easier, Jackie's Unique Care provides comprehensive housekeeping services and personalized move-in coordination. Residents can stay connected with family friends through telephone and high-speed Wi-Fi internet access.

    At Jackie's Unique Care, support is always available. The dedicated staff offers assistance with activities of daily living—including bathing, dressing, and transfers—as well as medication management tailored to each resident's needs. Coordination with healthcare providers ensures that all medical attention is seamlessly handled.

    Residents are encouraged to fully engage in their community through scheduled daily activities that promote social interaction and personal interests. Additionally, transportation arrangements are readily available for medical appointments or outings into the vibrant local area.

    Located near an array of amenities including parks, cafes, pharmacies, physicians’ offices, restaurants, transportation options, places of worship, theaters, and hospitals—Jackie's Unique Care Residential Assisted Living combines compassionate care with easy access to essential services and enriching experiences. With its commitment to providing unique care tailored specifically for each individual resident’s needs, Jackie’s is more than just an assisted living facility; it’s a true community for seniors to thrive in their golden years.

    Nearby Places of Interest

    Located in West Palm Beach, Florida, this area offers a convenient and accessible location for senior living. With a variety of medical facilities nearby such as Pbc Dermatology, JFK Medical Center, and South Florida Gastroenterology, residents can easily access healthcare services. Additionally, there are several pharmacies including Walgreens and CVS Pharmacy within a short distance. For dining options, there is Palm Springs Pizza, Tarbouch Hookah Cafe, and Enzo's Cafe And Bakery to enjoy delicious meals. Transportation is readily available with Atlantic Aviation and Palm Beach International Airport nearby. Places of worship like the First Congregational Church of Lake Worth provide spiritual support. Howard Park offers a peaceful outdoor space for relaxation and recreation. Overall, this part of West Palm Beach provides a well-rounded environment for seniors seeking convenience, amenities, and community support.

    Physicians

    • Pbc Dermatology (0.3 miles)
    • Midtown Imaging (2.3 miles)
    • Lighthouse For the Blind of the Palm Beaches (2.7 miles)
    • South Florida Gastroenterology (3.8 miles)
    • JFK Medical Center (3.9 miles)
    • Medical Specialists of the Palm Beaches (4 miles)
    • Florida Allergy & Asthma Assoc (4.1 miles)

    Restaurants

    • Palm Springs Pizza (0.6 miles)
    • Tarbouch Hookah Cafe (1 miles)
    • Enzo's Cafe And Bakery (1.8 miles)
    • Chili's Too (2.2 miles)
    • Havana Restaurant (2.6 miles)
    • Tacos Al Carbon (2.7 miles)
    • Harry's Banana Farm (2.8 miles)

    Pharmacies

    • Walgreens (0.7 miles)
    • Walgreens (1.1 miles)
    • Walgreens (1.1 miles)
    • CVS Pharmacy (1.4 miles)
    • CVS Pharmacy (1.9 miles)
    • Walgreens (1.9 miles)
    • CVS Pharmacy (2.6 miles)

    Transportation

    • Atlantic Aviation (1.7 miles)
    • Delta Sky Club (2.3 miles)
    • Concourse C (2.3 miles)
    • Meeter / Greeter Waiting Area (2.4 miles)
    • Baggage Claim (2.4 miles)
    • Palm Beach International Airport (PBI) (2.4 miles)
    • Avis Rent A Car (2.4 miles)

    Places of Worship

    • First Congregational Church of Lake Worth (3.1 miles)

    Cafes

    • Common Grounds WPB (3.4 miles)
    • Starbucks (3.6 miles)
    • Starbucks (3.6 miles)
    • Starbucks (4.7 miles)
    • Subculture Coffee (4.8 miles)

    Hospitals

    • Jfk Transport (3.9 miles)
    • Jfk Cath Lab (3.9 miles)
    • Good Samaritan Medical Center (5.7 miles)

    Parks

    • Howard Park (4 miles)

    Theaters

    • AMC CityPlace 20 (4.6 miles)

    Frequently Asked Questions

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    Nearby Communities

    Related Resources

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      Vibrant Senior Living emphasizes active senior living communities that promote independence and engagement through diverse amenities and activities, fostering wellness and social interaction among older adults. These communities range from independent to assisted living, with a focus on personal growth, family involvement, financial planning, and leveraging technology to enhance residents' experiences.

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