1626 Davis Road, West Palm Beach, FL 33406
For more information about senior living options: (844) 490-3973
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The staff at Consulate Health Care are described as excellent and very attentive, providing good care for residents. Patients have access to positive activities, such as physical therapy every morning and entertainment in the afternoons. The facility celebrates events and birthdays with parties, creating a sense of community for the residents. The food served at the facility has been reported as tasty and varied, contributing to a more enjoyable dining experience. One reviewer noted their positive experiences during prior stays, stating they never had any problems in past admissions. Consulate Health Care offers 24/7 visiting hours, allowing family members to stay connected with their loved ones.
The facility lacked adequate staff and patients were often left alone, creating a sense of fear and abandonment. There was a significant decline in patients' conditions while the staff inaccurately reported them as stable. Staff mixed up medications, leading to confusion and potential harm for patients. Call bells often went unanswered or received delayed responses, leaving patients without needed assistance. Management demonstrated a disregard for family concerns and failed to address refund issues promptly after a patient's death. The overall care provided at the facility was subpar, with complaints about the quality of rehabilitation services and nighttime care. Patients were subjected to loud disturbances from other residents, affecting their ability to rest and recover properly. The facility appeared unclean and disorganized, contributing to a negative environment for both patients and visitors.The experiences shared by families and patients at Consulate Health Care reveal a stark dichotomy between individuals who have endured profound challenges and those who report satisfactory care. This long-term care facility has been the center of significant criticism for its management, staff availability, and overall patient care, as well as some moments of praise for certain aspects of the environment.
Many reviewers depict Consulate Health Care as a haunting place reminiscent of the Jefferson Institute from the movie "Coma"—a facility where patients are often left unattended for extended periods. One account describes an alarming incident where a visitor struggled to find assistance, ultimately having to wait several minutes before being granted access to leave. The infrequency of staff presence raises serious concerns about patient safety and supervision, especially when family members face difficulties accessing help or information about their loved ones.
Critics focus on the inadequate medical attention provided to patients, echoing sentiments that were expressed in multiple reviews. A particularly disturbing case involved an elderly mother whose condition rapidly declined while in the facility's care after being admitted due to COVID-19. Despite assurances from staff that she was stable and improving, her family's observations told a different story. They witnessed her deterioration firsthand through scheduled FaceTime calls and insisted on her transfer to the hospital, where unfortunately, she passed away shortly thereafter. The emotional toll was compounded by reports of lost personal belongings delivered to the funeral home without explanation or accountability from Consulate Health Care’s administration.
In addition to severe issues with patient oversight and communication breakdowns regarding health updates, many families reported that medication management was haphazard at best. One individual recounted their experience in which unfamiliar pills were administered daily without proper explanations from staff—a situation made more troubling by the lack of oversight from any physicians during their stay. Confusion over medications resulted in anxiety for patients who felt they could not trust what was being prescribed or given to them.
Sleep disturbances due to noise complaints from other residents also emerged as a common issue among reviewers seeking rest after surgical procedures or other health crises. Complaints ranged from loud television sets blaring late into the night to cries for help going unanswered, indicating systemic staffing shortages that severely impacted quality of life for those trying to recover within these walls.
Yet amid these stark criticisms were pockets of positive experiences shared by others who praised specific aspects of Consulate Health Care. Some described attentive nursing staff and enjoyable food options—testimonies that highlighted an impressive turnaround in food quality compared with earlier standards noted by residents’ relatives. Recreational activities such as music performances provided moments of joy for some residents, emphasizing that not all experiences are negative within this environment; however, they do raise questions regarding why such discrepancies exist within one facility.
Ultimately, prospective patients and their families should approach Consulate Health Care with caution based on these mixed reviews: while there are commendable elements present—like 24/7 visiting hours and dedicated staff members—serious deficiencies in management practices and patient care continue to pose risks that overshadow potential positives. Families recount devastating personal narratives against a backdrop filled with unfulfilled promises regarding refunds after bereavement and insufficient medical attention during critical times leading up to loss; such accounts demand scrutiny—and perhaps action—to ensure equity in elder care across facilities like this one.
120 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Beach International (2 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Consulate Health Care of West Palm Beach is an assisted living community located in West Palm Beach, FL. The community offers a wide range of amenities and care services to ensure the comfort and well-being of its residents.
The amenities provided at Consulate Health Care include a beauty salon for residents to get pampered, cable or satellite TV for entertainment, community-operated transportation for easy access to nearby areas, a computer center for internet access, and a dining room for delicious meals prepared by the staff. There is also a fitness room for residents to stay active and maintain their health, as well as fully furnished accommodations with private bathrooms.
For recreational activities, there is a gaming room where residents can enjoy games and socialize, as well as outdoor space with a garden for relaxation. A small library is available for reading enthusiasts, and telephone and Wi-Fi/high-speed internet services are provided to stay connected with loved ones. Transportation arrangements can be made for non-medical needs like shopping or outings, as well as for doctor appointments. Additionally, there is a wellness center that promotes overall well-being.
The care services offered at Consulate Health Care include a 24-hour call system for immediate assistance, 24-hour supervision to ensure safety, assistance with activities of daily living such as bathing and dressing, assistance with transfers when needed, meal preparation and service following special dietary restrictions including diabetes diets. Medication management is also provided by trained professionals along with mental wellness programs tailored to individual needs.
Residents can enjoy various dining options with special dietary restrictions taken into consideration. The community provides concierge services along with fitness programs to keep residents physically active. Planned day trips are organized as part of resident engagement along with scheduled daily activities run by both residents and staff.
Additionally, Consulate Health Care of West Palm Beach benefits from its convenient location amidst several cafes, parks, pharmacies, physicians' offices restaurants transportation options nearby making it easily accessible from various facilities that residents might require. Overall, this assisted living community aims to provide a comfortable and enriching lifestyle for its residents.
Consulate Health Care Of West Palm Beach is located at 1626 Davis Road, West Palm Beach, FL 33406 in Palm Beach County, Florida
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