Right At Home of Tampa

Pros

• The Tampa & Sarasota offices demonstrated heartfelt care, going above and beyond during a family emergency.
• Lisa has been extremely helpful and understanding, making it hard to imagine using any other home health agency.
• The staff are excellent, courteous, and professional.
• The office staff are helpful and kind, contributing to a great work environment.
• The caregivers are kind and caring, delivering quality care.
• Lisa Harrison is an outstanding operations supervisor who addresses issues promptly and reliably.
• The team consistently goes the extra mile to meet client needs in a personal and caring way.
• The care team is compassionate, attentive, and highly recommended.
• Clients often express gratitude and trust in Right At Home for safe, loving care.
• Caregivers are described as angels who provide comfort, support, and peace of mind.

Cons

• Some supervisors were rude and close-minded.
• The agency left a 96-year-old mother without oxygen for several hours and dropped her during a transfer.
• There was no communication when a worker called in sick.
• One reviewer described the agency as a nightmare, claiming they hire people who can hardly speak, read, or write English.
• A reviewer urged others not to use the agency.
• There were occasional administrative issues, though they were eventually addressed.
• One reviewer felt that one week with the agency was too long.

Review

This in-home care provider in Tampa is best suited for families seeking deeply compassionate, highly personalized caregiver support for aging loved ones, especially when dementia or complex medical needs are involved and the family wants a hands-on, responsive office to coordinate care. The option shines for households that want careful caregiver matching, regular check-ins, and a partner who can adapt to changing schedules and routines. It is less ideal for those who demand a single, unwavering caregiver for every shift, or for families that require ironclad guarantees about continuous live-in coverage, immediate safety assurances, or flawless, always-on communication without any turnover.

The core strength here is the caregiving culture. Reviewers repeatedly describe staff as kind, professional, and genuinely devoted to their clients, with office leaders who respond quickly and thoughtfully. The standout is Lisa Harrison, the operations supervisor, whose accessibility and proactive problem-solving are cited as a hallmark of reliable service. Families consistently note that the care teams are not only technically capable but also emotionally attuned, taking time to understand the medical status, personality, and daily rhythms of the person receiving care. That level of individualized attention translates into real peace of mind for families juggling medical appointments, routine needs, and emotional support.

Caregiver matching emerges as a thoughtfully executed process. Families appreciate being involved in pairing caregivers with specific medical and personal needs, rather than receiving a generic rotation. The agency's ability to tailor a plan, adjust caregiving hours, and provide flexible scheduling helps reduce friction and keeps care aligned with the loved one's preferences. Regular communication from Lisa and the care team - whether by phone, text, or in-person updates - builds trust and makes it easier for families to stay informed, even when circumstances become stressful. In practice, these strengths often translate into fewer crises and more consistent, meaningful engagement with the person being cared for.

Yet there are meaningful caveats. A subset of reviews flags administrative hiccups: occasional confusion about who to contact, changes in care teams after staff turnover, and a sense that staffing constraints can strain scheduling. A few critics describe encounters with supervisors who seemed closed-minded or less responsive, and there are specific safety concerns raised by some about oxygen management and a transfer incident. Language barriers and inconsistent coverage are other factors cited by a minority of clients. Taken together, these negatives are not typical of the overall experience, but they cannot be dismissed, especially for families whose loved ones require precise routines and flawless safety practices.

Despite these drawbacks, the overall picture remains strongly favorable. The agency's overwhelming positive ratings - numerous five-star reviews and a 4.7 average from 52 reviews - signal a track record of high-quality care when care plans are well-structured and families engage actively in the process. The most powerful offset to the cons is the demonstrated willingness to go above and beyond in emergencies, the consistent emphasis on personalized care, and the long-term relationships forged between families, caregivers, and the office team. When caregivers click with a client and the office remains accessible, the stress of managing home care substantially lightens, and families can focus on daily life rather than care coordination chaos.

For families weighing options, a practical approach is essential. Begin with a detailed assessment and insist on meeting the local supervisor and at least one preferred caregiver early in the process. Clarify expectations for continuity of care, backup coverage, and escalation paths if concerns arise. Confirm specific concerns - oxygen safety, transfer procedures, and language competencies of caregivers - and request a documented plan that designates a primary point of contact. If a single, consistently identical caregiver is non-negotiable, or if the care situation demands absolute, unbroken 24/7 coverage, it may be prudent to explore alternative agencies or a traditional facility model as a fallback. Right At Home of Tampa remains a compelling, well-regarded choice for families prioritizing heartfelt care, flexible staffing, and a transparent, responsive office enabling trusted, personalized in-home support.

This part of Tampa, Florida, offers a convenient and diverse range of amenities for seniors looking to relocate. With multiple hospitals in close proximity, including Florida Hospital Carrollwood and Tampa Community Hospital, residents have access to top-notch healthcare services. Additionally, there are various dining options nearby, such as El Coqui Bakery, Cheddar's Scratch Kitchen, and Chick-Fil-A, providing plenty of choices for dining out. Pharmacies like CVS Pharmacy and Walgreens are also easily accessible for medication needs. For leisure activities, there are theaters like AMC Veterans 24 and Regal Cinemas Citrus Park 2 nearby, as well as parks like Rivercrest Park and Carrollwood Village Park for outdoor recreation. Overall, this area provides a vibrant and convenient setting for seniors to enjoy their retirement years.

Hospitals

• Florida Hospital Carrollwood (0.4 miles)
• Tampa Community Hospital (4.4 miles)

Restaurants

• El Coqui Bakery (0.8 miles)
• Cheddar's Scratch Kitchen (2 miles)
• Chick-Fil-A (2.6 miles)
• McDonald's (3.5 miles)
• Village Inn (3.6 miles)
• Burger King (3.7 miles)
• The Cheesecake Factory (3.8 miles)

Pharmacies

• CVS Pharmacy (0.8 miles)
• Winn-Dixie (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (1.6 miles)
• Walgreens (1.6 miles)
• CVS Pharmacy (2 miles)
• Walgreens (2.4 miles)

Physicians

• Medical Village Surgical Center (2 miles)
• Tampa Bay Cardi Ovascular (2.1 miles)
• Tower Radiology Centers - Habana (2.4 miles)
• Tampa Bay Bone & Joint Center (2.6 miles)
• Moffitt Cancer Center at International Plaza (3.6 miles)
• Newsom Eye - Carrollwood (3.7 miles)
• Florida Orthopaedic Institute (4.2 miles)

Theaters

• AMC Veterans 24 (2.5 miles)
• Regal Cinemas Citrus Park 2 (5.5 miles)

Places of Worship

• Vishnu Mandir (2.7 miles)
• St Paul Catholic Church (3 miles)

Cafes

• Panera Bread (2.7 miles)
• Starbucks (3.4 miles)
• Starbucks (4.5 miles)
• King State (4.5 miles)
• Caffeine Roasters (5.3 miles)
• Buddy Brew Coffee (5.4 miles)
• Starbucks (5.5 miles)

Transportation

• Starbuck's Airside E (3 miles)
• Main Terminal Tpa Tampa (3.3 miles)
• Tampa International Airport (TPA) (3.3 miles)
• American Airlines Ticket Counter (3.3 miles)
• TSA Screening (3.4 miles)
• Airside A (3.4 miles)
• Airside F (3.5 miles)

Parks

• Rivercrest Park (3.2 miles)
• Carrollwood Village Park (4 miles)
• Northwest County Dog Park (4.9 miles)
• Curtis Hixon Waterfront Park (5.5 miles)