Maxim Healthcare

Pros

• Maxim Health and its administrative staff are described as wonderful people with positive minds, a caring heart, and an open-door policy.
• Maxim Health Care Tallahassee (and nationwide) is praised, along with its staff members.
• The staff are described as very nice and easy to talk with.

Cons

• The Office Manager and staff members constantly lie.
• They send incorrect documents for the plan of care for the child.
• They are poor at covering shifts, leaving patients uncared for on those shifts.
• They fail to keep clients informed about shift changes and incoming nurses.
• They show no regard for clients' well-being or livelihood.
• They mishandle business operations and fail to enforce proper care.

Review

The collection of impressions about Maxim Health Care and its administrative team reveals a vivid tapestry of experiences, ranging from heartfelt praise to sharp caution. On the glowingly positive side, several voices describe Maxim Health as a company with a warm, welcoming culture. They are seen as wonderful people with positive mindsets, a caring heart, and an open-door policy. For some, the organization extends a sense of gratitude that goes beyond routine customer service, with expressions of hope for the health care system's success both locally in Tallahassee and nationwide. The sentiment is reinforced by a religiously tinged gratitude - "Amen and Amen" and praise for their staff that feels almost communal and celebratory in tone.

Alongside these strong affirmations, there is a second, briefer note that reinforces the positive impression: the staff is very nice and easy to talk with. This line underlines the personal side of the service experience, suggesting that, at least for some families or patients, the human connection - being approachable, listening, and engaging in open dialogue - clearly distinguishes Maxim Health Care in a favorable light. Together with the opening enthusiasm, this perspective casts the company as accessible and personable, a place where patients and families feel heard and valued.

However, the reviews also carry a substantial and explicit critique that centers on the care of a child and the integrity of office processes. From a parent's point of view, the priority is the best possible nursing care for a child, which should come with careful oversight and reliable administration. In this account, the office's handling of business operations and the enforcement of proper care did not meet those expectations. The reviewer describes a troubling pattern: the Office Manager and, by extension, the staff, are accused of lying. They claim that incorrect documents are sent for the plan of care, creating a sense that the paperwork guiding a child's treatment could be faulty or misleading. The admonition here to "ALWAYS check behind them" and "Never take their word for ANYTHING" emphasizes a deep mistrust of the administrative outputs and signals that families feel compelled to double-check every piece of information that reaches them.

The critique extends beyond documentation to the practical realities of staffing and coverage. The reviewer portrays a system that struggles with shift coverage, leaving patients without sufficient care when a nurse is out. The language is stark: "They are very poor about covering shifts if a nurse is out you are just left not cared for on that particular shift." The claim is that, in moments of staffing gaps, the care continuity families rely on is compromised, with little assurance that someone will be there to meet the child's needs. This point underscores a broader concern about the organization's capacity to maintain consistent, reliable service in real time, which is especially critical when children require steady nursing support.

Communication emerges as a central theme in the critique of care quality. The reviewer notes a need for robust and proactive communication with the assigned nurse, warning that without it, families can be left "in the blind" regarding shift changes and call-outs. There is a specific grievance about the oncoming nurse sometimes not showing up or not informing the family that they would not be able to arrive, adding a layer of uncertainty and potential risk to the child's care. The call to "keep an open line of communication with your nurses" reflects a belief that the onus for keeping families informed should rest with the agency's staff, not the families themselves, and it highlights a crack in the expected duty of care.

These concerns culminate in a practical decision from the reviewer: they moved to another company. This action signals a strong response to the perceived failures in verification, reliability, and communication. The sentiment conveyed is not merely dissatisfaction with a single encounter but a concrete shift away from Maxim Health Care, implying that the issues described are substantial enough to prompt families to seek alternatives that may better meet their expectations for dependable care and transparent practices.

Taken together, the reviews present a mixed portrait of Maxim Health Care. On one hand, the organization is celebrated for its warm, approachable culture, positive staff, and the sense that patients and families are welcomed and valued. On the other hand, a second set of voices raises serious concerns about trust, documentation accuracy, shift coverage, and communication. The tension between these experiences suggests that the quality of care and the reliability of administrative processes may vary, potentially depending on specific locations, teams, or times. For families considering Maxim Health Care, the message is clear: while there is praise for kindness and openness, there are also cautions about paperwork integrity and the management of staffing, which should be weighed carefully when evaluating whether the service will meet the needs of a child requiring consistent, trustworthy nursing support.

This part of Tallahassee, Florida offers a convenient location with easy access to healthcare services, including physicians specializing in various fields such as oncology, pediatrics, and internal medicine. There are also several pharmacies nearby for easy access to medications. In terms of dining options, there are a variety of restaurants ranging from casual eateries like Zaxby's and Chick-Fil-A to more upscale choices like Ted's Montana Grill. For leisure activities, there is a Starbucks cafe for socializing and nearby parks like Killarney Park for outdoor enjoyment. The area also boasts proximity to hospitals such as Tallahassee Medical Center and Tallahassee Memorial Hospital Women's Pavillion for peace of mind in case of any medical emergencies. Overall, this part of Tallahassee offers a mix of healthcare services, dining options, and recreational opportunities suitable for senior living.

Physicians

• Pamela S Kennedy, MD (0.1 miles)
• Hematology Oncology Solutions (0.1 miles)
• Oral & Facial Surgery Center of Tallahassee (0.3 miles)
• ASK Pediatric Services (0.3 miles)
• Physician Partners - Cardiac & Internal Medicine Specialists - Northeast (0.4 miles)
• MyEyeDr (0.6 miles)
• The Prenatal Experience (0.6 miles)

Restaurants

• Village Inn (0.2 miles)
• Walk-On's Sports Bistreaux - Tallahassee Restaurant (0.2 miles)
• Zaxby's (0.3 miles)
• Growler Country (0.3 miles)
• Ted's Montana Grill (0.3 miles)
• Chick-Fil-A (0.5 miles)
• Chipotle Mexican Grill (0.5 miles)

Pharmacies

• Pharmacy Providers Service Corporation (0.3 miles)
• Drug Test Resources (0.6 miles)
• CVS Pharmacy (0.7 miles)
• Walgreens (1 miles)
• CVS Pharmacy (2.2 miles)
• WellPack Pharmacy: Compounding & Wellness (2.7 miles)

Cafes

• Starbucks (0.5 miles)
• Panera Bread (0.9 miles)

Hospitals

• Apalachee Center (0.9 miles)
• DaVita (1.3 miles)
• Tallahassee Medical Center (1.9 miles)
• Tallahassee Community Hospital (1.9 miles)
• Capital Medical Oncology Unit (1.9 miles)
• Tallahassee Memorial Hospital Women's Pavillion (2.7 miles)

Parks

• Killarney Park (1.1 miles)

Theaters

• AMC Tallahassee Mall 20 (2.7 miles)