Wynwood of Sarasota
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5501 Swift Road, Sarasota, FL 34231
For more information about senior living options: (844) 490-3973
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Brookdale Phillippi Creek is a memory care and assisted living community that receives a wide range of feedback from families, with many praising the care, cleanliness, and the people who work there, while a subset of reviews raises serious concerns about safety, communication, and finances. Across the board, families describe a facility that can feel like a welcoming home one moment and a place where unresolved issues can cause real worry the next. Overall, the sentiment is a mix of heartfelt appreciation for individual caregivers and leadership, and cautionary notes about specific experiences that did not meet expectations.
Many reviewers highlight positive day-to-day experiences: rooms are cleaned, caretakers are responsive to questions and concerns, and the environment feels homey. The community is described as caring and knowledgeable, with attentive management that is approachable and committed to helping families navigate care needs. Several families point to the executive leadership as compassionate and available, with mentions of strong sales and administrative teams who listen and tailor options to each family's situation. The location near Siesta Key and the abundance of amenities and activities are frequently cited as advantages, making it feel like a convenient and engaging place for residents.
There are particularly strong affirmations about how Brookdale Phillippi Creek handles transitions and daily care. One family recounts a move-in that was smooth and well-coordinated, with staff who quickly integrated mom into the community and ensured medications were administered correctly and meals were enjoyable. The same account notes that mom began expressing happiness soon after moving in, a testament to the staff's efforts to create routine, social engagement, and a sense of belonging. There are also mentions of staff going above and beyond to support residents - spirited interactions during meals, and ongoing updates to families that help everyone feel connected to their loved ones' daily lives.
However, not all experiences are uniformly positive. A troubling incident described by a family member involves a defective fall button and a frightening remark by a nurse during a fall incident, highlighting safety concerns that understandably elevate worry for residents' welfare. This account underscores the importance of reliable safety features and timely, empathetic responses from clinical staff when emergencies occur. Other reviewers echo concerns about safety and daily operations, noting issues such as food quality and taste, unfinished or unappealing meals, and reports of staff fatigue or inefficiency described in less favorable terms. Some reviews also suggest that certain safety or ADL (activities of daily living) elevator-related problems are not resolved quickly, and that equipment and hair care maintenance can appear inconsistent.
Maintenance of the facility and the daily environment shows a polarized picture. While some families praise the overall cleanliness and upkeep, others report dirty rugs, questionable hair care, and a perception that activities may not be as engaging as expected. One reviewer specifically criticizes the presence of non-ADA-compliant safety practices and the perception that management struggles to address minor safety concerns beyond routine maintenance. This contrast illustrates how differing experiences can exist within the same community, depending on the specific staff, shift, or unit.
Financial interactions at Brookdale Phillippi Creek feature a prominent cautionary thread. A family recounts paying more than five thousand dollars for a short stay that lasted only a few days, with a substantial portion ultimately not refunded. The family describes extensive, ongoing efforts - dozens of emails and numerous calls - to obtain a full and fair reimbursement, with promises of follow-up that were not fulfilled. The case highlights issues around refunds, community fees, and transparency in billing, underscoring the need for clearer financial policies and more proactive communication. In the midst of this, a staff member named Leslie A. is acknowledged for being helpful within the constraints she faced, illustrating how individual team members can influence the experience even when broader processes fall short.
Supportive voices persist in praising specific staff and leadership for their contributions in crisis situations and day-to-day care. A notable incident applauds leadership during Hurricane Milton, with praise directed at Michael and the team for evacuating residents efficiently and safely - described with high enthusiasm as a remarkable accomplishment. Commenters also recall Morgan and other staff as fantastic to work with, emphasizing the camaraderie and dedication that families feel when their loved ones are cared for by people who seem to genuinely care. In another heartfelt testimonial, a daughter recounts a personal transformation in her mother's experience: within a week, her mother declared, "I love it here," and began engaging in social activities, dining, and making new friends, underscoring the impact of attentive, compassionate care.
Taken together, the collection of reviews paints a picture of Brookdale Phillippi Creek as a community with real strengths in compassionate staffing, responsive care, and a welcoming environment, coupled with notable challenges around safety incidents, activity programming, cleanliness in certain areas, and especially the financial clarity of billing and refunds. The narratives emphasize the importance of consistent safety measures, reliable maintenance, transparent communications, and a proactive approach to resident engagement. For families considering this community, the experiences suggest the value of visiting multiple times, asking pointed questions about safety procedures, daily activities, dietary quality, and the nuances of billing, while also recognizing the dedication and care that many Brookdale Phillippi Creek staff bring to their residents every day.
Wynwood of Sarasota is a premier assisted living community located in Sarasota, FL. Our community offers studio apartments specifically designed for individuals in need of memory care services.
At Wynwood of Sarasota, we strive to provide a comfortable and secure environment for our residents. Our dedicated staff is trained to provide exceptional care and support to our memory care residents, including diabetic care and medication management.
Residents at Wynwood of Sarasota can enjoy a variety of amenities and services that enhance their quality of life. Our community features an on-site beautician, devotional services off-site, a dining room, a garden, housekeeping services, indoor common areas, and resident parking.
We also offer a range of engaging activities to promote physical and mental well-being. Residents can participate in devotional activities offsite, fitness programs, and religious services.
Our convenient location provides easy access to various amenities in the surrounding area. There are seven cafes, two parks, twelve pharmacies, thirty-four physicians' offices nearby as well as forty restaurants and two hospitals. Additionally, there are two places of worship and one theater close by.
At Wynwood of Sarasota, we prioritize the comfort and happiness of our residents while providing them with the necessary care they deserve. We invite you to visit our community and experience the warm and welcoming atmosphere firsthand.
This particular area of Sarasota, Florida is a convenient and bustling neighborhood with a variety of amenities nearby. There are several pharmacies within a short distance, making it easy to access medication and healthcare needs. Numerous dining options are available, from casual eateries like Gulf Gate Food + Beer to more upscale establishments such as Phillippi Creek Village Restaurant & Oyster Bar. Additionally, there are coffee shops like Starbucks for those seeking a cozy place to relax. Places of worship like St Thomas More Catholic Church are also within reach for spiritual fulfillment. Nearby parks like Phillippi Estate Park offer opportunities for outdoor recreation and relaxation. Access to medical care is readily available with clinics such as Paradise Dermatology and Sarasota Family Medical Clinic located nearby. Overall, this neighborhood offers a mix of conveniences and attractions that could make it an ideal location for senior living in Sarasota.
Wynwood of Sarasota offers 1-bedroom apartments and Studio apartments.
Wynwood of Sarasota is located at 5501 Swift Road, Sarasota, FL 34231 in Sarasota County, Florida
Medication management at Wynwood of Sarasota is a crucial feature that significantly enhances the quality of care for residents with dementia or Alzheimer's disease. By ensuring that medications are administered accurately and on time, this system minimizes the risk of medication errors, which can lead to adverse health effects or increased confusion for individuals already facing cognitive challenges. Trained staff closely monitor residents' responses to their medications, allowing for timely adjustments as needed and fostering communication with healthcare providers. This proactive approach not only promotes physical well-being but also contributes to emotional stability by instilling confidence in both residents and their families regarding the management of complex medication regimens.
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