Brookdale Phillippi Creek

Pros

• The staff at the facility are wonderful, friendly, and go above and beyond to be helpful to the residents.
• Residents appreciate the delicious food served in the cafeteria, particularly enjoying baked fish and desserts like pie.
• The community offers a variety of enjoyable activities, including card games during happy hour and live entertainment.
• The environment is described as relaxing and calm, fostering a social community among residents.
• Many residents feel that the staff truly cares about their well-being and treats them with respect.
• Families report that communication regarding medical needs is improving and they appreciate being kept informed about their loved ones' care.
• The grounds are well-maintained, providing a beautiful outdoor space for residents to enjoy.

Cons

• The dining room service has been consistently disappointing for some residents, leading to frustration among family members.
• There are frequent reports of the facility being understaffed, which affects both service and resident care.
• Several complaints indicate that the staff turnover is high and that many staff members lack professionalism.
• Residents have expressed dissatisfaction with the quality of food, describing it as horrendous at times.
• Issues related to cleanliness have been highlighted, with stains on carpets and unpleasant odors reported in multiple reviews.
• Some families feel that there is a lack of attention to detail from management and nursing staff, contributing to concerns about resident well-being.
• Communication regarding medical setup can be frustrating for families, leading to feelings of neglect.
• Reports of bed bugs and untreated infections reflect serious concerns about hygiene and health standards in the facility.
• A few residents feel that the atmosphere is too corporate and impersonal, lacking genuine engagement from staff towards residents.
• Some family members feel silenced or unsupported when raising concerns about their loved ones' care.

Review

Brookdale Phillippi Creek has garnered a spectrum of feedback from residents and their families, reflecting both commendable attributes and areas needing improvement. The overall atmosphere of the community appears warm and welcoming, primarily due to the dedication and friendliness of the staff. Many residents express appreciation for the personnel, who have been described as wonderful, caring, and respectful. They often go above and beyond in their efforts to assist both residents and their families, fostering a sense of home that many have come to cherish. This sentiment is echoed through positive remarks about various amenities offered at the facility.

One recurring highlight in the reviews is the quality of food provided at Brookdale Phillippi Creek. Residents frequently praise the cafeteria for its five-star dining experience, with specific mentions of favorites like baked fish and delectable desserts prepared by an attentive chef. The dining experience plays a crucial role in enhancing daily life for residents, allowing them opportunities to socialize with friends during meals or enjoy entertainment events organized within the community. Many also appreciate that special dietary needs are considered when planning meals.

Despite these positives, several issues have been raised concerning staffing levels and professional standards within Brookdale Phillippi Creek. A notable number of reviews mention persistent understaffing, leading to inconsistencies in service quality and care. Families expressed concerns about a lack of attention given to their loved ones due to high turnover rates among staff members. Instances such as laundry not being done consistently or neglecting proper hygiene practices have been alarming for some families, leading them to question whether adequate care is provided.

The cleanliness of the community has also surfaced as an area needing improvement. While some reviews highlighted that certain common areas were well-maintained and free from unpleasant odors, others noted problems such as stained carpets or general disarray in older sections of the building. Comments on these matters indicate that while Brookdale strives to maintain a pleasing ambiance, there remain underlying issues with upkeep that could detract from overall satisfaction among residents.

Further complicating matters for some families are experiences related to medical care coordination within Brookdale Phillippi Creek. Reviews indicate frustrations regarding communication between staff members concerning medical setups for residents; however, many families did appreciate timely updates provided by caregivers when addressing ongoing health issues or appointments with doctors. Conversely, some family members expressed dissatisfaction with how specific situations were handled or perceived lapses in care management—particularly significant case decisions where follow-up actions were lacking.

Overall, while there is clear evidence that Brookdale Phillippi Creek offers many pleasant aspects—like providing recreational activities including card games during happy hour—and fosters an engaging environment through continuous socialization options for its residents, it is imperative for management to address identified shortcomings relating directly to staffing consistency and infrastructure maintenance. Balancing attentive personal care with efficient operational practices will be essential if this facility aims to enhance its reputation amidst both current criticism and encouraging observations shared by appreciative community members who feel grateful for compassionate staff support amid life’s challenges faced by elderly individuals living there.

This part of Sarasota, Florida offers a convenient and accessible location with various amenities nearby. With multiple pharmacies including CVS and Walgreens within a few miles, medical care is easily accessible with several physicians and dermatologists in the area. There are also a variety of restaurants, cafes, and even a pub for dining options. For those seeking spiritual fulfillment, there are churches located nearby. Additionally, nature lovers can enjoy parks like Phillippi Estate Park and Urfer Family Park for outdoor recreation. In terms of healthcare, there is Homesights Consulting and All Children's Specialty Care of Sarasota within reach. Lastly, entertainment options include the AMC Sarasota 12 theater for movie enthusiasts. This area provides a balanced mix of convenience, healthcare access, dining options, spiritual fulfillment, nature activities and entertainment making it an appealing choice for senior living in Sarasota.

Pharmacies

• CVS Pharmacy (0.3 miles)
• Walgreens (1.1 miles)
• Walgreens (2 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• Winn-Dixie (2.5 miles)
• CVS Pharmacy (2.6 miles)

Physicians

• Ryan C Taylor, DDS MS (0.4 miles)
• Paradise Dermatology (0.7 miles)
• First Physicians Group S Tamiami Trail (1.1 miles)
• Sarasota Family Medical Clinic (1.3 miles)
• Sarasota Wellness MD, Dana Fabiani MD (1.5 miles)
• Ramon E Colina (1.8 miles)
• Milam Bogart Dermatology (1.9 miles)

Restaurants

• Gulf Gate Food + Beer (0.9 miles)
• Tony's Chicago Beef (1 miles)
• Phillippi Creek Village Restaurant & Oyster Bar (1 miles)
• Monk's Steamer Bar (1.1 miles)
• Five Guys Burgers & Fries (1.1 miles)
• Taco Jalisco (1.3 miles)
• Paddy Wagon Irish Pub (1.4 miles)

Cafes

• Munchies Cafe (1 miles)
• Panera Bread (1.1 miles)
• Starbucks (1.2 miles)
• Starbucks (1.9 miles)
• Starbucks (2 miles)
• Starbucks (3.3 miles)
• Starbucks (3.4 miles)

Places of Worship

• St Thomas More Catholic Church (1.2 miles)
• Church of the Palms (1.7 miles)

Parks

• Phillippi Estate Park (1.3 miles)
• Urfer Family Park (3.2 miles)

Hospitals

• Homesights Consulting (1.8 miles)
• All Children's Specialty Care of Sarasota (3.5 miles)

Theaters

• AMC Sarasota 12 (3.1 miles)