Theratx At Abbey in St. Petersburg, FL

Pros

• Abbey's team of nurses and staff were extremely helpful in assisting a family member and coordinating records, current treatments, and medications, even on weekends.
• The facility is described as peaceful, caring, and offering wonderful customer service.
• The staff were very friendly and caring, with regular updates that were comforting during the stay.
• It is highly recommended for families that need a place for a loved one.
• The admissions staff, including Loraine, were dedicated and very helpful.
• The new admissions director is great; the facility is nice, clean, and family-oriented.
• The environment is clean and comfortable, with compassionate and knowledgeable caregivers and engaging activities.
• The therapy department is top-tier, and the staff are caring and treat residents with the same depth of love as a family member.
• The staff is friendly, professional, and the building is bright, clean, and welcoming.

Cons

• One reviewer states Abbey Rehab is absolutely unsafe for a patient in need, describing negligence as an understatement and noting management cannot replace staff.
• A reviewer reports the facility is chronically short-staffed, resulting in residents lacking privacy, going without baths, and sustaining unexplained bumps and bruises.
• A warning is issued: “Don’t put your loved one here,” with a claim that the place should have been shut down yesterday.
• A family recounts a granddad who was ignored for 12 hours until he died after admission, alleging abuse and neglect.
• Several accounts portray the staff as rude, unprofessional, and motivated by money rather than patient care.
• There are accusations of theft and falsified records, including stealing a relative’s Social Security number.
• Multiple reviews cite medication errors and long delays in answering call lights, leaving residents without assistance for hours.
• The facility is described as bottom-of-the-barrel and shady, with calls to audit or shut it down.
• The environment is characterized as dirty and odorous, with urine smells, dirty diapers, and residents left without basic care.

Review

Theratx At Abbey in St. Petersburg is best suited for families needing short-term rehabilitation with a clear therapy focus and admission efficiency, paired with a warm, “home-like” environment. It can work well for residents who respond positively to hands-on therapy, regular updates, and staff who seem genuinely invested in recovery. Those pursuing a long-term model with highly predictable daily care and strict safety oversight should consider alternatives. The community’s strongest appeal rests on rehab momentum, approachable admissions, and a generally compassionate staff presence, but the experience appears to hinge heavily on unit and shift dynamics, making careful on-site evaluation essential.

On the upside, multiple accounts highlight a responsive, patient-centered approach from admissions through nursing care. Families note that records and medications are coordinated efficiently, even on weekends, and that the therapy department operates at a high level, contributing to solid functional gains for recovering loved ones. The presence of attentive nurses, administrators, and a marketing-tinged but real commitment from staff to keep families updated adds to a sense of reliability during transitions from hospital to rehab. Cleanliness and a calm, welcoming environment further reinforce the sense that Abbey can be a safe, restorative setting when the care team is aligned and proactive.

Yet the landscape of experiences is jagged. A chorus of reviews raises red flags about staffing consistency, with several accounts alleging long wait times for call lights, lapses in routine care such as baths or timely assistance, and in some cases more serious concerns about safety and supervision, especially in dementia or memory care settings. The most troubling narratives describe falls, weight loss, and a perception that some staff do not consistently prioritize resident dignity or privacy. Other reports question management responsiveness and accountability, dragging down the overall sense of safety for both residents and their families.

These contrasting threads create a practical calculus: the facility’s robust rehab and admissions strengths can offset some risks for short-term stays where recovery goals are clear and monitored. However, for families prioritizing steady, visible, day-to-day care, particularly in memory care or long-term residential care, the inconsistencies cited by several families cannot be ignored. The potential for variable care quality by shift or unit means outcomes may depend more on when and where a resident is assigned than on Abbey’s overarching reputation. In short, Abbey rewards those who actively engage with leaders, request specific staff, and insist on transparent reporting of care plans.

To navigate these realities, prospective families should demand concrete assurances before placement. Ask for current staffing ratios by shift, request a direct tour of the dementia/secure units, and review incident-reporting practices. Inquire about recent state and CMS findings, and seek case-by-case references for similar care needs. Schedule time with the admissions director and nursing leadership to set expectations for daily care, wound management, nutrition, and medication oversight. If the goal centers on rehab with ongoing therapy, insist on a written recovery plan with milestones and a guaranteed communication cadence to families.

Bottom line: Theratx At Abbey can be a strong fit for rehab-focused stays and families who value swift admissions, active therapy, and a compassionate, engaged team, provided the care environment is consistently staffed and supervised. For long-term residents, memory-care needs, or families requiring unwavering daily oversight and privacy, alternatives with steadier staffing and stronger quality controls may deliver greater peace of mind. A disciplined due-diligence process, including on-site visits and direct conversations with administrators and frontline staff, is essential to determine whether Abbey’s current dynamics align with the resident’s safety, dignity, and recovery goals.

Located in St. Petersburg, Florida, this area offers a variety of amenities for seniors looking to settle down. With several parks nearby, such as Fossil Park and Crescent Lake Park, there are plenty of opportunities for outdoor recreation and relaxation. In terms of healthcare, there are reputable physicians, pharmacies, and hospitals within close proximity for any medical needs. A selection of restaurants and cafes provide dining options for every taste, while theaters offer entertainment options. Additionally, transportation is easily accessible with the St Pete-Clearwater International Airport located just 5.6 miles away. Overall, this part of St. Petersburg provides a convenient and diverse environment for seniors seeking a comfortable and vibrant community to call home.

Parks

• Fossil Park (0.4 miles)
• Crescent Lake Park (3.2 miles)
• Freedom Lake Park (3.7 miles)
• North Shore Park (3.9 miles)
• Vinoy Park St Petersburg (4.2 miles)
• St Pete Pier Playground (4.5 miles)
• Northwest Park (5.2 miles)

Physicians

• Ear, Nose and Throat Associates (0.5 miles)
• All Florida Orthopaedic Associates (1.6 miles)
• Updegraff Laser Vision (2.1 miles)
• Northeast Family Practice (3.2 miles)
• Carillon Sports & Family Medicine (3.6 miles)
• Bay Area Heart Center (3.9 miles)
• BayCare Behavioral Health - St. Anthony's Primary Care (4 miles)

Pharmacies

• Winn-Dixie (0.5 miles)
• CVS Pharmacy (0.6 miles)
• Walgreens (1 miles)
• CVS Pharmacy (1.1 miles)
• Walgreens (2.1 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.2 miles)

Restaurants

• Noble Crust (0.9 miles)
• Chick-Fil-A (1.8 miles)
• Hooters (1.9 miles)
• El Cap Restaurant (2.3 miles)
• Pollo Tropical (2.6 miles)
• Burger King (2.7 miles)
• Mercel's Bake Shop (3.5 miles)

Places of Worship

• Allendale United Methodist Church (2 miles)
• Christ The Cornerstone (4 miles)

Cafes

• Panera Bread (2.4 miles)
• Kristina's Cafe (3.1 miles)
• Panera Bread (3.2 miles)
• Mazzaro's Italian Market (3.5 miles)
• Starbucks (3.8 miles)
• Kahwa Coffee (4.1 miles)
• Bula Kafe (4.3 miles)

Theaters

• Regal Park Place & RPX (2.5 miles)
• AMC Sundial 12 (4.4 miles)

Hospitals

• St Anthony's Hospital (4 miles)
• All Children's Hospital (5 miles)
• Bayfront Health St. Petersburg (5.1 miles)
• All Children's Obgyn Specialists (6.2 miles)

Transportation

• St Pete-Clearwater International Airport (PIE) (5.6 miles)