840 State Road 16, Saint Augustine, FL 32084
For more information about senior living options: (844) 490-3973
Symphony St. Augustine is a warm and caring facility. The staff are wonderful and feel like family to the residents. The executives and team are accommodating, answering questions and helping residents feel at home. The activities director, Anna Tenorio, keeps residents engaged with meaningful, fun activities. Luis, the culinary chef, prepares meals that are pleasing to the eye and palate. The facility is spotless, beautifully decorated, and well maintained. Families report peace of mind knowing their loved ones are safe and well cared for. The memory care environment is welcoming, comfortable, and home-like. The care staff are attentive, patient, and genuinely caring. Residents form friendships and enjoy social events, trips, and daily activities. Leadership and staff are consistently praised for going above and beyond to support residents and families. Symphony is highly recommended by families and caregivers.
They felt the emergency response times were slow after the Executive Director left. They reported the food was too salty and that no extra salt could be added. They described the place as horrible since Andrew left, with rude staff and no clear leadership. They experienced missing dentures after three months, missing glasses, and unlocked doors and cabinets, with aides who were understaffed and rushed. They observed safety lapses, including a resident left outside unsupervised, alarms ignored, and no proper head counts. They were very disappointed in the care and supervision and would not recommend the facility. They alleged that negative reviews were being deleted to hide problems.Symphony at Saint Augustine is best suited for families seeking a memory-care oriented assisted-living environment where care feels personal, the atmosphere is home-like, and daily life is anchored by robust social engagement. The community consistently earns praise for staff who treat residents as family, for a life-enrichment program that keeps people active, and for a dining experience that residents enjoy. It is particularly well-matched for older adults with dementia or related conditions who want meaningful activities, regular interaction, and a caregiver team that communicates with families and makes transitions feel reassuring. For families prioritizing a strong social framework and a warm, inviting setting, this is a compelling choice.
Alternatives merit consideration for those with different priorities. If leadership stability and uninterrupted continuity matter above all - especially in moments of transition or crisis - some families may prefer a community with a longer-tenured senior team and fewer turnover-linked disruptions. A few reviewers flag concerns about leadership shifts and inconsistent responsiveness during staffing transitions, which can color the experience during difficult times. Families that require absolute assurance around safety protocols and stricter oversight, or that have had negative experiences with earlier staff turnover at other facilities, may want to compare options where governance history feels steadier. Very tight budget constraints or a desire for a leaner, less activity-heavy model could also steer some toward alternative layouts.
The strongest pros here center on people and programming. A large majority of reviews highlight a compassionate, attentive staff that knows residents by name and treats each day as an opportunity to connect. The life-enrichment team - led by Anna Tenorio and supported by Lana and Cielo - creates a busy, meaningful calendar that residents actively participate in, from crafts and games to celebrations and outings. The culinary team, headed by Chef Luis, earns consistent praise for meals that please both palate and presentation. The nursing and care teams are described as patient, communicative, and genuinely invested in each resident's well-being, with RN coverage on every shift and proactive family updates that reduce anxiety. The setting - bright, clean, and well-kept with inviting outdoor space - bolsters a sense of safety and dignity.
Where concerns appear, they tend to be tied to staffing dynamics and occasional operational gaps rather than to the core philosophy of care. Several reviews point to director turnover as a turning point, with perceptions of eroded consistency in leadership and accountability during transitions. A small number of families report issues around safety oversight, missing possessions, or delayed responses in emergencies, and maintenance or administrative hiccups have been noted. Food quality, while generally praised, is occasionally described as too salty. These are meaningful reminders that any memory-care community relies on steady leadership, reliable staffing, and attentive daily operations to sustain trust.
Yet the pros frequently outweigh these cons when weighed against the entire spectrum of resident care. The presence of an RN on every shift, the depth of engagement from the activities program, and the ability to maintain family connections through FaceTime, photos, and regular updates create a strong buffer against the kinds of gaps that some families fear. Families consistently report that staff go beyond routine care to foster dignity, comfort, and joy - whether through personalized activities, assistance with grooming and appearance, or thoughtful end-of-life support that respects residents' histories and families' wishes. The environment itself reinforces this: spacious, attractive rooms, well-tended grounds, and a warm, hotel-like atmosphere that helps residents feel truly at home.
For families evaluating Symphony, a practical path to clarity is essential. Schedule a tour and insist on meeting the Director of Nursing, Chrissy, and the Director of Sales, Chrissy or Tara, to understand current leadership dynamics and care protocols. Ask to speak with families who have residents in both memory care and assisted living to gauge consistency across shifts and departments. Request a detailed, line-item explanation of costs and what is included, much like the transparent discussion that previously helped many families feel confident about the decision. Explore the activity calendar in depth, and watch how staff interact with residents during a visit to gauge daily tone and responsiveness. When these elements align, Symphony stands out as a premier option in the St. Augustine area for memory care and assisted living.
74 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in the charming city of Saint Augustine, FL, Symphony At St Augustine offers a luxurious and comfortable assisted living experience. Our community is equipped with a range of amenities designed to cater to the needs and preferences of our residents.
For those wanting to enhance their appearance, we have an on-site beauty salon where you can enjoy pampering services. Stay entertained with our cable or satellite TV options or join our resident-run activities. Our computer center allows you to stay connected with loved ones near and far.
Meals are prepared and served restaurant-style in our elegant dining room, catering to special dietary restrictions if needed. If you prefer cooking for yourself, our well-equipped kitchenettes provide all the necessary appliances.
Our dedicated staff is available around the clock to provide 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management services to ensure residents receive their medications promptly and safely. In addition, we strive to accommodate any special dietary needs or restrictions.
At Symphony At St Augustine, staying active is easy with access to our fitness room and wellness center where you can participate in fitness programs tailored to your abilities. We also organize planned day trips and scheduled daily activities for your enjoyment.
For convenience, there are several amenities located nearby including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. Transportation arrangements can be made if needed.
You will find comfort in our fully furnished apartments that include private bathrooms and Wi-Fi/high-speed internet access. Housekeeping services ensure your living space remains clean and tidy at all times. Enjoy some quiet time in our small library or explore the beautifully landscaped outdoor spaces.
Join us at Symphony At St Augustine for a vibrant assisted living community where you can live life to the fullest while receiving personalized care and support.
Symphony At St Augustine is located at 840 State Road 16, Saint Augustine, FL 32084 in St. Johns County, Florida
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