840 State Road 16, Saint Augustine, FL 32084
For more information about senior living options: (844) 490-3973
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Symphony St. Augustine is a warm and caring facility. The staff are wonderful and feel like family to residents and their families. The executive director Lori is accommodating, responsive, and helps residents feel at home. The food is excellent, with kudos to chef Luis. Residents participate in engaging activities and form meaningful friendships. The environment is home-like, beautifully decorated, with bright rooms and inviting outdoor spaces. Chrissy Singletary is kind and compassionate and goes the extra mile for residents and families. The front office and activities staff provide consistently helpful, welcoming service.
They state that the facility is horrible since the Executive Director Andrew left. They say everything has gone downhill, with rude staff and no leadership. They note delays in emergency response times and unanswered or unreturned calls. Residents reported that the food was too salty and that extra salt could not be added. They observed high turnover and described it as systemic, leading to a two-star deduction. They advise others not to bring their loved ones there.Symphony of Saint Augustine emerges in these accounts as a warm and caring community that many families come to trust with their loved ones. Across a broad range of experiences, the overarching impression is that the staff truly treats residents like family, focusing on connection, meaningful activity, and a home-like atmosphere. Reviewers consistently praise the facility's ambiance, the thoughtful layout of memory care and assisted living spaces, and the sense that residents are welcomed into a supportive, close-knit community. The notes about the environment - gardens, porches, bright, pleasant rooms, and a cozy setting - paint a picture of a place designed to feel like home while providing the care people need.
A common thread in the feedback is the role of leadership and clear communication during the transition into care. Several reviewers highlight the executive director, referred to by reviewers as Laurie or Lori, as a central figure in guiding families through the process. The one-to-one breakdown of monthly expenses, the willingness to answer questions, and the ongoing availability to lend a helping hand are repeatedly cited as major positives. The ability to have questions addressed, to understand costs, and to have a plan that makes sense to families appears to alleviate much of the stress that often accompanies placing a loved one in care. In at least one heartfelt note, the director's presence is linked to a smoother transition for a dad into the community, underscoring the impact of compassionate leadership on families during difficult times.
The staff across departments is a standout in these stories. Families sing the praises of individual team members who show up with care, creativity, and steadiness. Luis, the culinary chef, receives specific commendation for food quality, described as great and thoughtfully prepared. The activities program shines through thanks to an outstanding activities director named Anna, who consistently provides fun, engaging, and meaningful events for residents. Chrissy Singletary, noted for kindness and leadership in multiple stories, is frequently named as going above and beyond - whether coordinating tours, greeting visitors, or supporting residents and families with warmth. The front office, led by Sarah, earns compliments for making visitors feel welcomed and for handling inquiries with courtesy. Resident care is frequently tied to dedicated staff like Cora, Seantol, Curtis, Rachel, Laura, Sara, Robin, Debbie, and many others who are recognized for genuine attention, thoughtful interaction, and a willingness to go the extra mile. Maintenance and care support from Javier, the maintenance director, is also highlighted as part of the reliable, well-rounded team.
Families describe the day-to-day life at Symphony as one of active engagement and meaningful connection. Residents participate in a variety of activities, socialize with new friends, and experience a sense of being part of a community that values companionship and routine. The ability to stay connected with loved ones through tools like FaceTime and the open invitation to join in celebrations and daily activities contribute to a feeling of belonging for both residents and their families. Several reviews emphasize that the staff keep residents engaged in heartwarming ways, with schedules, decor, and themed events designed to create joy and occasion. The presence of thorough, attentive care is felt not only in care milestones but in the simple, everyday moments that help families feel at ease.
Not all feedback is uniformly glowing, and a few reviews note challenges. Some residents and families point to turnover issues and leadership transitions as influential in the day-to-day experience. One account describes a dip in responsiveness after the departure of a previously present executive director named Andrew, with concerns about call-backs, emergency communication, and perceived changes in leadership. A few reviews reference complaints about salt levels in meals, while others mention the broader industry context of turnover contributing to variability in staffing. An isolated remark - "Slinging lizards" - appears as a curious, offhand comment amid the broader set of impressions, indicating that not every day is perfect for every observer and that experiences can vary within any community.
Amid the spectrum of opinions, several profoundly moving tributes stand out. One family expresses deep gratitude for Chrissy Singletary's kindness and for the way the staff supported their parents at the end of life, with both mom and dad able to pass in the familiar surroundings of their Symphony home, surrounded by family and the compassionate care of the team. Others recount an ongoing sense of security and relief, noting that staff genuinely cares for residents' well-being and that the community's care fosters a sense of safety, joy, and connection that allows families to take vacations and travel with confidence. The dedication of individuals across departments - from kitchen to activities, from memory care to administration - paints a portrait of a facility that many families come to trust and value deeply.
In sum, the collective narrative about Symphony of Saint Augustine is one of warmth, attentiveness, and commitment to person-centered care, especially within the memory care and assisted living environment. Families frequently highlight the staff's willingness to listen, adapt, and engage with residents in ways that feel personal and humane. They praise the leadership and communication that help families navigate transitions, acknowledge the positive impact of a strong activities and social program, and celebrate the moments of grace when residents can share ordinary, meaningful experiences in a familiar place. While some reviews call out turnover and leadership shifts as factors that can affect consistency, the prevailing tone is one of gratitude and trust - with many families ready to recommend Symphony as a caring home where loved ones are treated with dignity, warmth, and genuine respect.
74 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Located in the charming city of Saint Augustine, FL, Symphony At St Augustine offers a luxurious and comfortable assisted living experience. Our community is equipped with a range of amenities designed to cater to the needs and preferences of our residents.
For those wanting to enhance their appearance, we have an on-site beauty salon where you can enjoy pampering services. Stay entertained with our cable or satellite TV options or join our resident-run activities. Our computer center allows you to stay connected with loved ones near and far.
Meals are prepared and served restaurant-style in our elegant dining room, catering to special dietary restrictions if needed. If you prefer cooking for yourself, our well-equipped kitchenettes provide all the necessary appliances.
Our dedicated staff is available around the clock to provide 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers. We also offer medication management services to ensure residents receive their medications promptly and safely. In addition, we strive to accommodate any special dietary needs or restrictions.
At Symphony At St Augustine, staying active is easy with access to our fitness room and wellness center where you can participate in fitness programs tailored to your abilities. We also organize planned day trips and scheduled daily activities for your enjoyment.
For convenience, there are several amenities located nearby including cafes, parks, pharmacies, physicians' offices, restaurants, transportation options, places of worship, and hospitals. Transportation arrangements can be made if needed.
You will find comfort in our fully furnished apartments that include private bathrooms and Wi-Fi/high-speed internet access. Housekeeping services ensure your living space remains clean and tidy at all times. Enjoy some quiet time in our small library or explore the beautifully landscaped outdoor spaces.
Join us at Symphony At St Augustine for a vibrant assisted living community where you can live life to the fullest while receiving personalized care and support.
Symphony At St Augustine is located at 840 State Road 16, Saint Augustine, FL 32084 in St. Johns County, Florida
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