Marquis Home Health is a senior community in Port St. Joe, FL.
Information last verified:
411 Reid Ave, Port St. Joe, FL 32456
To contact a resident: (850) 229-6566
For more information about senior living options: (866) 208-4318
Multiple residents and families describe serious cleanliness and odor problems.
Several reviews mention foul smells and a generally unclean environment, including accounts of roaches and bed bugs. Others describe filthy rooms, lingering stench in hallways, and a lack of visible cleaning during visits. A few reviewers also connect these conditions to how they felt staff were performing day to day.
Families describe uneven communication and delays when trying to coordinate care.
Some reviews praise how staff communicated needs and helped with paperwork and questions. Other families report difficulty getting timely responses, including problems reaching the facility by phone and delayed attention from administration or the director of nursing. Several reviewers describe needing to push repeatedly—especially when transfer requests or urgent medical needs came up.
Reviews commonly describe the facility’s rooms and equipment as outdated or poorly maintained.
A number of reviewers mention small or outdated rooms and describe conditions that felt unsafe or unsanitary. Some also describe the facility as not feeling like a high-end setting, while others specifically say repairs and renovations are needed. Even in positive reviews, older equipment is mentioned alongside requests for improvements.
Several families specifically praise caregivers for kindness and follow-through.
Positive reviews highlight staff who are described as caring, helpful, and attentive to residents’ needs. One family credits staff with getting a bedridden loved one moving and walking within days, and others describe staff as supportive around hospice and end-of-life care. A few reviews also mention feeling able to trust the facility for their loved one’s care.
Reviews mention transfers to local hospitals when medical issues arise.
In some cases, reviewers describe needing the facility to send a loved one back to the hospital for treatment. Another review discusses inpatient hospice care associated with a nearby hospital while coordinating for family back in Port St. Joe.
How we summarize
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This area of Port St. Joe, Florida, offers a convenient and comfortable living environment for seniors. With a variety of restaurants within walking distance, such as The Brick Wall Sports Bar & Grille and Mr. G's Smoke House & Seafood Grill, there are plenty of dining options to enjoy. Places of worship like Family Life Church and Southern Baptist Convention are nearby for spiritual fulfillment. Pharmacies like Buy Rite Drugs and CVS Pharmacy provide easy access to medications, while medical facilities like Shoreline Medical Group and Dermatology Specialists of Florida ensure quality healthcare services are readily available. Parks like George Core Park and Frank Pate Park offer opportunities for outdoor recreation, and transportation options like U-Haul Neighborhood Dealer make getting around hassle-free. Overall, this area provides a well-rounded community with amenities that cater to the needs of senior residents in Port St. Joe.
Marquis Home Health is located at 411 Reid Ave, Port St. Joe, FL 32456 in Gulf County, Florida
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