626 North Tyndall Parkway, Callaway, FL 32404
For more information about senior living options: (844) 490-3973
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The therapy program is outstanding and helps residents regain mobility. The staff are friendly, caring, and attentive to residents' needs. The facility feels like home, with a clean, welcoming environment. The food is excellent and consistently praised by residents and families. Families would confidently recommend Emerald Shores to others. Nursing aides and other staff are described as kind, hardworking, and supportive. The overall atmosphere is positive, with residents and staff interacting warmly. Call lights are answered promptly, showing attentive care. Wound care and physical therapy services are highly regarded for their effectiveness. The courtyard and overall cleanliness contribute to a pleasant stay.
The reviewer states that their grandmother died due to the poor care and blatant neglect by staff and administration, and urges others to avoid the facility. The reviewer labels the facility as "Unacceptable" and expresses strong dissatisfaction. The reviewer notes difficulty in contacting anyone at the facility and frequent changes of case workers. The reviewer alleges an admitting nurse was too lazy to obtain pain medication for a patient. The reviewer claims narcotic prescriptions were stolen during the stay. The reviewer complains about not being fed properly and lacking nutritious food, with pork restrictions not being respected. The reviewer accuses staff of rummaging through personal belongings and taking items. The reviewer says the call bell system was unsafe and often ignored, with bells used as a scare tactic for sleeping patients.Emerald Shores comes across in these comments as a rehabilitation community that many residents and families value highly for its warmth, teamwork, and focus on helping people recover. Across a wide range of experiences, the place is described as clean, home-like, and staffed by people who genuinely want to see residents improve. Several reviewers emphasize that the therapy programs are a standout feature - PT, wound care, and the overall rehabilitation plan are frequently praised, with multiple notes about patients regaining walking ability and regaining independence that had seemed out of reach before admission. The sense that staff and residents form a friendly, supportive network is a recurring theme, making the facility feel "like home" to those who live and visit there.
Therapy and clinical care receive especially strong endorsements. Many reviewers highlight the dedication and effectiveness of the therapy department, with phrases like "the therapy program is great" and "they are all so awesome." Wound care is singled out as well, and several residents mention real, measurable progress - walking again, improved mobility, and heightened confidence. Families often point to specific staff members in the therapy and nursing teams who stood out for their attentiveness, patience, and encouragement. The atmosphere is described as collaborative, with staff and residents working together toward rehabilitation goals, and with a consistent emphasis on individual care plans from admission through discharge.
The broader staff environment also earns high marks in many accounts. People repeatedly describe Emerald Shores as staffed by friendly, caring professionals who treat residents with respect and kindness. It's not just the therapists who are commended: nurses' aides, activities personnel, kitchen and housekeeping staff, and administrative teams are all mentioned as making an effort to create a positive experience. Families note that when they visit or interact with staff, they feel heard and valued, and many reviewers say they would gladly recommend the facility to others. The facility is portrayed as well-kept and inviting, with a pleasant courtyard and a general sense of order and cleanliness that helps residents feel comfortable and secure.
Food and dining experiences are mixed but often positive. A large portion of reviews praise the meals as tasty and homelike, with some even calling the food "homemade." A few readers remark that the food quality has fluctuated - some say it has gotten better, while others note a recent decline. One reviewer even points out that the kitchen staff took care to learn about individual preferences, which contributed to a sense of personalized care. Overall, for many residents, nutrition and dining remain a strength of Emerald Shores, complementing the rehabilitation services well.
Not all feedback, however, is uniformly favorable. A number of reviewers recount serious concerns that raise red flags about safety, communication, and overall care quality. One extremely critical review alleges neglect, poor care, and widespread dissatisfaction with both nursing and administrative staff, describing the facility as something that should be shut down. Other accounts cite problems with call lights and responsiveness, with references to a system that was not repaired promptly and to bells that created fear or confusion for sleep and rest. There are mentions of medication management issues, including a specific allegation of narcotic prescription theft and delays in pain management, which starkly contrast with the otherwise positive narratives about attentiveness and responsiveness.
Some stories highlight difficulties with communication and administrative follow-through. A parent describes frustration with being unable to reach the facility's case workers or obtain consistent information about a relative's admission and ongoing care, pointing to high turnover and inconsistent contact. Another reviewer notes a problematic experience tied to payer or administrative processes, which can complicate the transition from hospital to rehab or discharge planning. In these cases, families emphasize that while the day-to-day care on the floor might be adequate or even excellent, systemic or leadership gaps can undermine overall confidence in the facility.
Taken together, the collection of reviews paints a nuanced portrait of Emerald Shores. For many residents and families, the center represents a strong rehabilitation option with a genuine commitment from staff, a welcoming atmosphere, and tangible progress in therapy. The most compelling praise centers on the therapy program, the empathetic and collaborative staff, and the clean, home-like environment that supports recovery. Yet the more negative voices are loud and not easily ignored, underscoring concerns about safety, medication management, call systems, and administrative responsiveness. Anyone considering Emerald Shores would do well to weigh these contrasting experiences, perhaps by meeting with therapy staff, asking pointed questions about medication policies and call-light responsiveness, and seeking out recent firsthand experiences from current patients or family members to gauge whether the facility aligns with their specific care priorities and safety expectations.
77 resident community capacity
Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Panama City-Bay County International (7 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Emerald Shores Health And Rehabilitation is an exceptional assisted living community located in Callaway, FL. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.
Our amenities include a beauty salon where residents can get pampered and look their best, as well as access to cable or satellite TV for their entertainment needs. We also provide community operated transportation to help residents travel conveniently within the area, and a computer center for those who want to stay connected with their loved ones or explore the digital world.
At Emerald Shores, we prioritize the dining experience of our residents. Our dining room offers restaurant-style dining with delicious and nutritious meals prepared by our skilled culinary team. We are able to accommodate special dietary restrictions to meet individual needs.
To encourage an active lifestyle, we provide a fitness room equipped with exercise equipment, as well as a wellness center that offers various programs promoting mental wellness. Residents can also enjoy outdoor activities in our beautiful garden or participate in games in our gaming room. For those who are interested in reading, we have a small library filled with books for leisurely reading.
We understand the importance of maintaining cleanliness and hygiene, which is why we offer housekeeping services to keep each resident's living space neat and tidy. All rooms are fully furnished and come with private bathrooms for maximum privacy and convenience. In addition, residents have access to Wi-Fi/high-speed internet throughout the community.
Our dedicated care staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also have a 24-hour call system in place to ensure that help is always just a button away. Medication management services are provided to ensure that each resident receives their prescribed medications on time.
Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is offered to make the transition into our community as smooth as possible.
To keep residents engaged and entertained, we offer a wide range of activities. These include concierge services, fitness programs to encourage physical activity, planned day trips to explore the local area, resident-run activities that promote social interaction, and scheduled daily activities to keep everyone busy.
Located in close proximity to 5 pharmacies, 35 physicians, 16 restaurants, and 1 hospital, Emerald Shores Health And Rehabilitation ensures that all necessary amenities and services are within reach for our residents' convenience and well-being.
Emerald Shores Health And Rehabilitation is located at 626 North Tyndall Parkway, Callaway, FL 32404 in Bay County, Florida
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