Emerald Shores Health And Rehabilitation

626 North Tyndall Parkway, Callaway, FL 32404

For more information about senior living options: (844) 490-3973

2.3 from 12 reviews
5 stars
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7

Skilled Nursing Facility

Overall Review

Pros

  • pro The facility is clean and pleasant, providing a comfortable environment for residents.
  • pro The staff at Emerald Shores Health and Rehabilitation are helpful, kind, and knowledgeable.
  • pro Residents have their own televisions in their rooms, enhancing their comfort and entertainment options.
  • pro Meals delivered to the rooms are reported to be good by some residents.
  • pro Family members express gratitude for the compassionate care received during end-of-life situations.
  • pro Daily room cleaning ensures a tidy living space for residents.
  • pro Some relatives appreciate the efforts of the staff to accommodate special requests from residents.
  • pro Residents have enjoyable activities like bingo on scheduled days.
  • pro There are positive remarks about how dedicated employees are in providing good care despite challenges faced.

Cons

  • pro The staff do not attend to residents when they call, leading to feelings of neglect.
  • pro Nurses fail to notice or report changes in residents' conditions, creating a culture of uncaring attitudes.
  • pro The facility denies hospice care against the wishes of patients and their families, resulting in unnecessary suffering.
  • pro Critical lab values are ignored, and there is a lack of follow-through by nursing staff, which endangers patients' lives.
  • pro Residents experience long wait times for assistance, often leading to dangerous falls.
  • pro Personal belongings, including food brought by family members, go missing due to suspected theft by staff, causing distress among families.
  • pro Communication regarding patient status is severely lacking; families are not informed promptly when critical events occur.
  • pro The environment feels more like a nursing home than an assisted living facility, with hospital-like rooms lacking comfort and homeliness.
  • pro Overall experiences suggest that uncaring and neglectful behavior is prevalent among the staff at Emerald Shores Health and Rehabilitation.

Review

Emerald Shores Health and Rehabilitation has garnered a mixed bag of reviews from family members of residents and patients, reflecting a stark contrast in experiences that range from compassionate care to severe neglect. Many families report feelings of frustration and disappointment regarding the level of attention their loved ones receive, while others express gratitude for the staff’s support during critical moments. The inconsistencies in care standards seem to indicate underlying issues within the facility.

On one hand, several reviews reveal alarming accounts of negligence. One reviewer expressed deep concern for her husband, who is a quadriplegic suffering from severe pain after multiple strokes. She described unsettling instances where calls for help went unanswered, leading to grave concerns about the attentiveness of the nursing staff. A particularly distressing comment came from a different family member whose grandmother lay unattended for days before passing away due to complications that might have been prevented with timely medical intervention. The common thread among these narratives is a palpable sense of urgency ignored by staff members who appeared either overwhelmed or indifferent.

Conversely, there are reports praising Emerald Shores for its cleanliness and pleasant atmosphere. Some families found comfort in noting how well-maintained the facility was and commended certain staff members for their kindness and efficiency. For instance, a review highlighted that the administrator, social services director, and CNAs provided exemplary support during a resident's end-of-life transition—an incredibly sensitive time when compassion is paramount. Those positive sentiments underscore that not all experiences within Emerald Shores are negative; some relatives have felt reassured knowing their loved ones received good food and effective daily care.

However, this dissonance in feedback raises questions about systemic issues at Emerald Shores. A reviewer pointed out that while some residents benefitted from adequate nursing support, other more vulnerable individuals were left without necessary assistance—such as call lights malfunctioning or being ignored altogether by sitting staff engrossed in conversations rather than attending to patient needs. In particular cases where fall risks were identified, patients still faced avoidable accidents due to inadequate supervision or response times—indicating an apparent lack of staffing resources.

The theft of personal items also surfaced as a significant concern among families visiting residents at Emerald Shores. One relative reported disturbing incidents where food brought in for her family member disappeared overnight despite assurances that it would be properly stored and delivered as requested by staff members. This not only points to an atmosphere lacking accountability but raises alarms about potential exploitation stemming from inadequate oversight within the facility.

In summary, while many caregivers experienced moments of genuine care and support at Emerald Shores Health and Rehabilitation, it remains overshadowed by numerous allegations of neglectful practices that could result in critical harm to vulnerable residents. Families seeking a safe environment for their loved ones should weigh these mixed reviews carefully; diligent advocacy appears essential given staffing shortages reported throughout various accounts. The facility does exhibit potential through particular commendable employees who connect warmly with residents during challenging times—but until systemic improvements are made consistently across all shifts and departments, it may pose risks too significant for certain patients’ welfare.

Features

Housing

  • 77 resident community capacity 77 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Panama City-Bay County International (7 miles away) Panama City-Bay County International (7 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Emerald Shores Health And Rehabilitation is an exceptional assisted living community located in Callaway, FL. Our community offers a wide range of amenities and care services to ensure the comfort and well-being of our residents.

Our amenities include a beauty salon where residents can get pampered and look their best, as well as access to cable or satellite TV for their entertainment needs. We also provide community operated transportation to help residents travel conveniently within the area, and a computer center for those who want to stay connected with their loved ones or explore the digital world.

At Emerald Shores, we prioritize the dining experience of our residents. Our dining room offers restaurant-style dining with delicious and nutritious meals prepared by our skilled culinary team. We are able to accommodate special dietary restrictions to meet individual needs.

To encourage an active lifestyle, we provide a fitness room equipped with exercise equipment, as well as a wellness center that offers various programs promoting mental wellness. Residents can also enjoy outdoor activities in our beautiful garden or participate in games in our gaming room. For those who are interested in reading, we have a small library filled with books for leisurely reading.

We understand the importance of maintaining cleanliness and hygiene, which is why we offer housekeeping services to keep each resident's living space neat and tidy. All rooms are fully furnished and come with private bathrooms for maximum privacy and convenience. In addition, residents have access to Wi-Fi/high-speed internet throughout the community.

Our dedicated care staff is available 24/7 to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also have a 24-hour call system in place to ensure that help is always just a button away. Medication management services are provided to ensure that each resident receives their prescribed medications on time.

Transportation arrangements are available for non-medical purposes as well as transportation to doctors' appointments. Move-in coordination is offered to make the transition into our community as smooth as possible.

To keep residents engaged and entertained, we offer a wide range of activities. These include concierge services, fitness programs to encourage physical activity, planned day trips to explore the local area, resident-run activities that promote social interaction, and scheduled daily activities to keep everyone busy.

Located in close proximity to 5 pharmacies, 35 physicians, 16 restaurants, and 1 hospital, Emerald Shores Health And Rehabilitation ensures that all necessary amenities and services are within reach for our residents' convenience and well-being.

Nearby Places of Interest

Physicians

  • Albert F Mapp (0.2 miles)
  • Bright Pediatrics (1.4 miles)
  • Keith B Banton (1.7 miles)
  • Coastal Allergie And Asthma Pa (1.7 miles)
  • Community Health Center Bay County (2.8 miles)
  • Community Health Center (3.1 miles)
  • Coastal Cardiovascular Surgeons (3.5 miles)

Restaurants

  • Po Folks (0.4 miles)
  • Taco Bell (1.4 miles)
  • Popeyes Louisiana Kitchen (3.6 miles)
  • Arby's (3.9 miles)
  • Chick-Fil-A (4 miles)
  • Pepper's (4.1 miles)
  • Bayou Joe's (4.2 miles)

Pharmacies

  • CVS Pharmacy (0.4 miles)
  • Walgreens (0.4 miles)
  • Winn-Dixie (1.1 miles)
  • CVS Pharmacy (3.7 miles)
  • Winn-Dixie (4 miles)
  • Health Mart Pharmacy (5 miles)
  • Gulf Coast Pharmacy (5 miles)

Hospitals

  • Columbia Hospital Limited Partnership (4.9 miles)
  • Fort Walton Beach Medical Center (6.5 miles)

Cafes

  • Starbucks (5.5 miles)

Parks

  • Oaks By The Bay (6.7 miles)

Frequently Asked Questions

Where is Emerald Shores Health And Rehabilitation?

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