9035 Shallow Ford Lane, Port Richey, FL 34668
For more information about senior living options: (844) 490-3973
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Elevated Estates presents itself as a one-of-a-kind memory care community that aims to balance independence and safety for its residents. Across multiple reflections, families describe it as a setting that feels more like a home than a facility, with a strong focus on memory care. Reviewers repeatedly note that the environment is designed to promote dignity and routine for those living with dementia, while also offering a degree of freedom within secure boundaries. The sentiment runs through stories of warm, familiar spaces, a homey atmosphere, and an emphasis on treating each resident as a person with individual likes and needs.
A recurring thread among the most positive remarks is the caliber of the leadership and the heart of the staff. Numerous reviewers praise an administration and care team that seem to put residents first, with Tina Lay singled out by several as an exceptional leader who goes above and beyond. The praise extends to the entire leadership group, described as responsive and invested in residents' health and happiness. People emphasize that it isn't just about the care plan; it's about the way staff know residents by name, remember their preferences, and cultivate a family-like camaraderie that extends to visitors and family members during visits.
The day-to-day caregiving at Elevated Estates is underscored by gratitude for attentive, compassionate staff. Caregivers are repeatedly described as diligent and kind, with reports of staff who clean up after activities, are present with nurses, and communicate with families through prompt texts and calls. Several accounts highlight how medications are managed on time and how staff work to ensure that a resident's health needs are addressed promptly. Family members recount moments of relief when crisis situations are handled with calm professionalism, including instances where medications are reorganized or clarified to stabilize a loved one, and where photos or messages during off-site days helped families feel connected to the resident's well-being.
The setting itself earns praise as a place that genuinely feels like home. Reviewers point to the inviting spaces - an on-site beauty salon, a quaint outdoor patio, and open areas where residents can engage in activities - describing a culture that encourages participation in a gentle, person-centered way. The emphasis on treating each resident like a grandparent, and the attention to individual dietary needs, are repeatedly cited as evidence of a thoughtful, resident-focused approach. In stories of long-term care and end-of-life care, families express gratitude for the comforting, dignified atmosphere that surrounds routine care, meals, and social interaction, and they note that photos or updates help those far away feel close to their loved ones.
However, not every experience is uniformly positive. A subset of reviews raises serious concerns about management, safety, and communication. One reviewer describes a stark contrast between the warmth of the staff and what they view as problematic marketing and leadership practices, warning others to conduct thorough research, especially if the loved one has Alzheimer's or dementia. They recount a sense of disillusionment with promises they felt were not kept, and they describe a situation in which the care or oversight did not meet expectations, culminating in a perception that the facility's actions contributed to a decline in a loved one's health.
Another review contains an urgent caution about safety and medical communication, including a candid account of a resident who attempted to escape a window, resulting in injuries, and reporting a lack of timely medical updates or staff notification. The writer characterizes the experience as marked by gaps in attention and monitoring, and they urge prospective families to scrutinize how medical information is shared and how the facility handles emergencies. There are also mentions of inconsistent medication administration, dietary changes that may not align with prior needs, and periods of unsupervised risk that raised serious concerns about ongoing safety.
There is also mention of leadership turnover, with several executive director changes over time. Yet even in the face of these transitions, many reviews emphasize that the day-to-day care continued to feel consistent and that the staff remained dedicated to residents' welfare. In some passages, families acknowledge the challenge of leadership changes while praising how the front-line team kept the resident-centered ethos intact, maintaining the warmth, routines, and engagement that drew them to Elevated Estates in the first place.
Taken together, the impressions of Elevated Estates are mixed but heavily weighted toward two broad takes. On one hand, the community is lauded for its memory care focus, its home-like atmosphere, and its compassionate, attentive staff - often cited as a "Godsend" for families navigating crisis, medication management, and daily caregiving. On the other hand, several families urge diligence and caution, highlighting concerns about communication, consistency in care, safety incidents, and the steadiness of leadership. For families currently exploring this option, the message is clear: visit in person, speak directly with staff and residents, verify medication and safety protocols, and ask for concrete examples of how care plans are implemented day-to-day.
Ultimately, Elevated Estates emerges as a place that can deliver meaningful, loving care within a thoughtfully designed memory care environment. Its strongest advocates describe a community where residents are treated like family, where staff and leadership can be incredibly responsive, and where the physical space supports meaningful activity and connection. At the same time, prospective families should weigh the reports of safety and communication concerns and consider conducting thorough, independent checks into how the facility handles medications, emergencies, and the consistency of caregiving over time. In the end, the experience at Elevated Estates appears to hinge on the individual staff team, the stability of leadership, and the ongoing commitment to open communication with families.
Shallow Assisted Living in Port Richey, FL is a welcoming and comfortable community designed to provide seniors with the support and care they need while promoting independence and a fulfilling lifestyle.
Our community offers a range of amenities to ensure the comfort and well-being of our residents. Our dining room provides delicious meals prepared by our skilled culinary team, accommodating special dietary restrictions. Each residence is fully furnished, creating a warm and inviting space for seniors to feel at home. Our beautiful garden and outdoor spaces allow residents to enjoy fresh air and relaxation.
We understand that maintaining a clean living environment is important, which is why we offer housekeeping services. Additionally, our move-in coordination service is available to help make the transition as seamless as possible. Residents can stay connected with friends and family through telephone service and Wi-Fi/high-speed internet access.
At Shallow Assisted Living, we provide personalized care services tailored to meet each resident's specific needs. Our trained staff members are available to assist with a variety of activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met.
Residents who require specialized diets or have dietary restrictions will find our diabetes diet and special dietary restriction options helpful. Our dedicated team prepares nutritious meals daily, taking into account individual preferences and needs. Medication management services are also provided to ensure that residents take their medications safely and on time.
Transportation arrangement for medical appointments provides convenience for residents who require healthcare visits or treatments. We also offer transportation for regular doctor's appointments.
In addition to providing excellent care services, we believe in engaging our residents in meaningful activities. Scheduled daily activities cater to various interests and abilities, allowing residents to socialize, learn new skills, or simply have fun.
Conveniently located near 2 cafes, 1 parks nearby, 15 pharmacies nearby, 28 physicians nearby, 34 restaurants nearby, and 1 transportation service nearby, our community offers easy access to essential amenities and services that enrich the quality of life for our residents.
At Shallow Assisted Living, we strive to provide a supportive and enriching environment where seniors can thrive and enjoy their golden years with peace of mind.
Shallow Assisted Living is located at 9035 Shallow Ford Lane, Port Richey, FL 34668 in Pasco County, Florida
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