The Preserve At Palm Aire in Pompano Beach, FL
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3701 West McNab Road, Pompano Beach, FL 33069
For more information about senior living options: (844) 490-3973
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The Preserve at Palm Aire has a sensational, devoted staff that looks out for residents' best interests. Melanie White, the Executive Director, and Andrea Allman, the Assistant Executive Director, are regarded as the best of the best. The Marketing Department takes time to listen to residents and family needs, placing loved ones in the perfect community. The amazing communities include Independent, Assisted Living, and Memory Care. Torri, the driver, goes above and beyond, always with a smile. The Preserve creates not just a place to live, but a true home filled with friendship, love, and purpose. The property is beautiful, well-maintained, and in a great location, with a management team that is friendly, responsive, and genuinely caring. The lobby is warm and welcoming, and the caregiving staff treat residents with dignity and kindness. Residents enjoy a variety of activities and a dining experience that is described as surprisingly great. The engagement department, led by dedicated staff, provides wonderful activities and a vibrant sense of community.
The memory care unit is described as an absolute nightmare, with weekend medication delays and only two staff for 30 residents, causing chaos during meals. The staff are described as beyond rude, with accounts of them screaming at residents. Grace, the director, is described as territorial, confrontational, and domineering. The Preserve is labeled an expensive option plagued by difficulty in attracting good employees and inflexible management. The facility is described as rundown, old, and beat up, not a place someone would want for a loved one. A front desk staff member is described as rude and in need of firing. The dining service is criticized for slow service and not great food. A reviewer reported a missing wedding ring incident with management doing nothing. One reviewer felt the site was too big and busy, and the sales staff lacked proper knowledge.The Preserve at Palm Aire is best suited for active seniors who want a single, resort-like campus that offers a continuum of care - independent living, assisted living, and memory care - on one convenient site. It thrives on staff engagement, personal attention, and a vibrant calendar of social and enrichment activities. For families seeking reassurance that a campus truly knows residents by name, and that dining, transportation, and programming are not afterthoughts, this community delivers. The leadership team, particularly the executive director and operations managers, are consistently described as accessible and invested, creating a sense of stability for long?term placement.
Those who should consider alternatives are typically budget-conscious buyers, or families relying on Medicaid to pay for care. The Preserve operates on a premium model, and several reviews note that Medicaid isn't accepted and that the campus can become expensive as needs escalate, especially in memory care. Others may prefer a smaller, quieter setting or a more intimate, home?like feel; some criticisms point to the sheer size of the campus and occasional perceptions of impersonal traffic flow. Those who require a uniformly tight turnaround for medical or daily-assistance tasks should probe for current staffing levels and service rhythms, particularly in memory care, where a few families raise concerns about weekend coverage and response times.
The main positives - exceptional staff devotion, robust programming, and high-quality dining - more than offset the standout drawbacks. Families consistently praise caregivers who treat residents with dignity and familiarity, and they appreciate that staff members are willing to go the extra mile, from driving to appointments to coordinating social events. The dining program earns frequent praise for variety and quality, and the activities team keeps residents engaged with fitness, arts, and social outings. The property's upkeep and resort-like ambiance contribute to a sense of normalcy and belonging, helping residents feel "at home" rather than in a sterile facility. Taken together, these strengths create significant peace of mind for families, especially those managing memory care transitions.
Memory care on the Palm Aire campus is repeatedly described as compassionate and capable, with dedicated staff who know residents well. Several reviews salute the unit's approach - distinct dining arrangements, approachable clinicians, and a focus on meaningful engagement for those facing dementia. Yet a minority of voices urge careful due diligence: observe staffing patterns on weekend shifts, review medication-management practices, and request direct meetings with the memory-care leadership and caregiving team. In practice, the strongest risk management comes from asking direct questions about nurse coverage, the cadence of care rounds, and how care plans are updated in response to changing needs. The campus can deliver a high-quality memory-care experience when these details are clearly defined and adhered to.
From a practical standpoint, the operating model is well?structured but not without financial realities. Pricing reflects a full-service, all?inclusive environment with transportation, on?site wellness support, and a broad menu of activities, which many families view as a strong value. The flip side is that the price tag can be a barrier for some households, and families should not assume Medicaid or pay-for-care options will automatically align with expectations. Recent leadership transitions have been noted as improving morale and resident satisfaction, with testimonials highlighting a more responsive administration, stronger dining leadership, and a revitalized engagement team. Those factors matter when evaluating long-term placement, especially for couples seeking synchronized levels of care.
In the final assessment, The Preserve at Palm Aire stands out for families who value warmth, engagement, and a clearly cared-for campus over a minimalist, budget-first option. It is a strong match for couples or singles who anticipate needing different levels of support over time and who want an environment where staff know residents, remember preferences, and coordinate a lively calendar of activities. Potential entrants should be prepared to invest in a premium experience and to tour memory-care spaces with specific questions about staffing, medication management, and 24?hour coverage. For families prioritizing cost, Medicaid eligibility, or a smaller, quieter setting, alternatives may be more appropriate. Overall, The Preserve offers a compelling blend of care quality, social opportunity, and resounding reassurance for the long term.
166 resident community capacity
1-bedroom apartments1-bedroom apartments are important for seniors because they provide a sense of independence, privacy, and autonomy while still offering the necessary space for comfortable living. These apartments allow seniors to maintain their own personal space and lifestyle preferences in a supportive community setting. 2-bedroom apartments2-bedroom apartments are important for seniors because they provide extra space for guests, hobbies, and caregivers, as well as potential for additional income through roommates or rental. Studio apartmentsStudio apartments are important for seniors because they offer a smaller, more manageable living space that is easier to navigate and maintain as physical abilities decline. Additionally, studio apartments provide seniors with independence and privacy while still being part of a community that offers support and social opportunities.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Memory CareMemory care is crucial for seniors as it provides specialized support and services for individuals with dementia or Alzheimer's disease. These programs offer a safe and secure environment where residents receive personalized care, cognitive stimulation, and help with daily activities. Memory care helps seniors maintain their independence, quality of life, and dignity while also providing peace of mind for their families.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beautician on-siteHaving a beautician on-site at a senior living community is important for seniors as it allows them to easily access grooming and personal care services, boosting their self-esteem and overall well-being. It also provides convenience and helps seniors maintain their sense of independence and personal style. Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Full kitchenHaving a full kitchen in a senior living facility is important for seniors because it allows them to maintain their independence and prepare their own meals. This promotes healthy eating habits, saves money on dining out, and provides a sense of familiarity and comfort for residents.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being. KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
LaundryLaundry services are important for seniors as they may have difficulty with physical tasks such as bending, lifting, or carrying heavy loads. Having access to laundry services can help seniors maintain personal hygiene, cleanliness, and independence in their daily lives.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Party spaceHaving access to party space is important for seniors as it provides opportunities for socialization, connection, and enjoyment. These spaces allow seniors to celebrate special occasions, host gatherings with friends and family, and participate in community events, enhancing their overall well-being and quality of life.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Resident parkingResident parking is crucial for seniors in a senior living community as it provides convenience, accessibility, and safety for residents who may have limited mobility or rely on personal vehicles for transportation. Having designated parking spaces ensures that seniors can easily access their homes without having to walk long distances or navigate crowded parking lots, ultimately enhancing their overall quality of life and sense of independence.
Respite or short term stays offeredRespite or short term stays provide seniors with a temporary solution when their regular caregiver is unavailable, offering them the opportunity to receive additional care and support during times of need, while also giving caregivers a chance to rest and recharge.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
Swimming poolSwimming pools are important for seniors as they provide a low-impact form of exercise that can improve cardiovascular health, increase muscle strength and flexibility, and help maintain mental well-being. Additionally, swimming can relieve joint pain and stiffness associated with conditions such as arthritis, making it an ideal activity for older adults looking to stay active and healthy.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Fort Lauderdale-Hollywood International (10 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation & parkingTransportation and parking are vital for seniors as they offer access to essential services, activities, and social interactions. Reliable transportation options can help seniors maintain independence, stay connected within their community, and enjoy a higher quality of life. Additionally, convenient parking facilities ensure that seniors can easily access necessary resources and amenities without added stress or difficulty. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs. Dementia waiverDementia waivers are essential for seniors as they provide critical protections and accommodations for those experiencing cognitive decline. These waivers ensure individuals with dementia receive appropriate care, support, and resources to maintain their quality of life and dignity as they navigate the challenges of this progressive condition.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Hospice waiverHospice waivers are important for seniors because they allow individuals to receive specialized end-of-life care and support at home or in a hospice facility. This waiver ensures that seniors can access the necessary resources and services to maintain comfort and dignity during their final days. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults. Mild cognitive impairment"Mild cognitive impairment" is important for seniors because it is an early stage of cognitive decline that can potentially progress to more severe conditions such as dementia. Recognizing and addressing mild cognitive impairment can help seniors receive appropriate care and support to maintain their quality of life and independence for as long as possible.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Specialized memory care programmingSpecialized memory care programming is crucial for seniors with cognitive impairments such as dementia or Alzheimer's disease. These programs provide a safe and supportive environment tailored to the unique needs of individuals with memory loss, helping them maintain their independence, dignity, and quality of life.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.
EnglishEnglish is important for seniors as it allows them to communicate effectively with healthcare providers, understand important information related to their health and medications, stay connected with loved ones, and engage in social activities within their communities. It also opens up opportunities for lifelong learning and intellectual stimulation.The Preserve At Palm Aire in Pompano Beach, FL is a vibrant and inclusive assisted living community offering a range of housing options and care services. Residents can choose from 2-bedroom apartments or studio apartments to suit their preferences.
The community provides both independent living and memory care options, ensuring that individuals with varying levels of assistance can find the support they need. The dedicated staff is available around the clock to provide 24-hour supervision and assistance with activities of daily living, such as bathing, dressing, and transfers.
The wide array of amenities at The Preserve At Palm Aire promotes an active and fulfilling lifestyle. Residents can enjoy the convenience of having a beautician on-site and access to a well-equipped beauty salon. The community offers cable or satellite TV, keeping residents entertained and connected to the world around them. Community-operated transportation is available for ease of travel to nearby locations.
For those looking to stay engaged in various activities, there is a computer center, gaming room, small library, and scheduled daily activities organized by the community staff. Physical fitness enthusiasts can take advantage of the fitness room and swimming pool. A wellness center offers opportunities for holistic health maintenance.
Delicious meals are served restaurant-style in the dining room, with options available for individuals with special dietary restrictions. Additionally, meal preparation services are provided along with medication management ensuring residents receive proper nutrition and healthcare support.
The Preserve At Palm Aire boasts beautiful outdoor spaces like gardens where residents can unwind or socialize with friends. Party spaces are available for special occasions or gatherings with loved ones. Housekeeping services ensure that living spaces remain clean and comfortable.
Transportation arrangements are made for both non-medical needs as well as doctor's appointments. Nearby amenities include cafes, parks, pharmacies, restaurants, places of worship, theaters, hospitals, providing easy access to basic necessities as well as recreational outlets.
Overall, The Preserve At Palm Aire provides a welcoming environment where residents can enjoy a fulfilling and independent lifestyle while receiving the necessary care and support they need.
The Preserve At Palm Aire offers 1-bedroom apartments, 2-bedroom apartments, and Studio apartments.
The Preserve At Palm Aire is located at 3701 West McNab Road, Pompano Beach, FL 33069 in Broward County, Florida
The Preserve At Palm Aire offers comprehensive features that cater specifically to the needs of individuals with dementia or Alzheimer's disease, thereby enhancing their quality of life. With 24-hour supervision, residents are consistently monitored, ensuring safety and immediate assistance when needed. Support in activities of daily living, including bathing and dressing, not only aids in personal hygiene but also promotes dignity and independence. Coordinated care with healthcare providers ensures that medical needs are met promptly while medication management helps prevent any lapses in essential treatments. Specialized memory care programming is tailored to stimulate cognition and engage residents meaningfully, complemented by a mental wellness program that fosters emotional health. Meal preparation services ensure nutritious diets are maintained, vital for overall well-being. Additionally, transportation arrangements for medical appointments eliminate barriers to accessing health services, while assistance with transfers supports mobility--creating an environment where residents can thrive despite their cognitive challenges.
The Preserve At Palm Aire on seniors.fyi includes 51 photos including images showing interior, decor, bedroom, lighting, living room, bathroom, dining, landscaping, and more.
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Interior
Outdoors
Decor
Living Room
Building
Architecture
Bedroom
Trees
Windows
Dining
Landscaping
Kitchen
Lighting
Artwork
