Broadview Retirement Home

Pros

• Reviewers describe BridgePointe ALF as a god-sent place where loved ones feel safe, comfortable, and genuinely cared for.
• The staff are praised for kindness, compassion, and going above and beyond in their care.
• Families appreciate ongoing communication through updates, photos, and videos.
• The facility provides 24/7 nursing care and attentive medical support.
• The environment is clean, well-maintained, and homelike, with nutritious meals and engaging activities.
• Residents show tangible improvements in mobility and daily engagement under the staff's care.
• Families express deep gratitude and describe Bridgette and Freddy Simpo as angels for their care.
• Many reviewers highly recommend BridgePointe after witnessing the quality of care compared with other facilities.

Cons

• The reviewer describes a bait-and-switch situation that was very expensive relative to other facilities.
• There was a reported lack of communication throughout the process.
• Third-party medical staff allegedly could not answer questions about treatment.
• Requests for medication lists allegedly took over a week to be fulfilled.
• There was a claim of understaffing and little effort to get her up and moving.
• It was claimed that no phone call was made after the mother fell out of bed.
• The reviewer says the owner's daughter laughed when asked for the executed contract and refused to provide a copy.
• Ongoing reimbursement disputes with Humana were noted, including overpayments and continued bills after mom was no longer there.
• The reviewer called those four months the worst of life for themselves and their mom.
• There was alleged lack of communication from the doctor and from Bridgette.

Review

BridgePointe Assisted Living presents itself in these testimonials as a place where compassionate, personalized care can transform the experience of aging and transition for families. Across many voices, the thread is consistent: this is a community where residents are treated as family, where staff bring warmth, dignity, and steady hands to daily life, and where loved ones gain real peace of mind from knowing someone they care about is in good hands. The praises come from families who witnessed noticeable improvements in mood, activity, and well?being, as well as from those who felt safe and understood from the moment they stepped through the door.

Several reviews speak to the impact of BridgePointe on fathers who had previously spent years in other assisted living settings. One account notes that after a decade in a different facility, an occupational therapist recommended BridgePointe, and the father describes this as the happiest he has been in years. The environment is described as kind and attentive, with nutritious meals and a focus on overall well?being. For this family, the choice to move him to BridgePointe has meant a meaningful shift toward comfort, engagement, and improved daily life.

The experience with the mother's care is similarly glowing and deeply personal. As her one?year anniversary at BridgePointe approaches, those close to her reflect on the care she has received as safe, comfortable, and genuinely caring. The leadership and daily operations are highlighted by names like Bridget and Freddie (and the broader team) for going above and beyond, providing reassurance and a sense of family. The staff's compassion, dedication, and constant attentiveness have given the family peace of mind and a sense of gratitude that their loved one is supported and cherished.

Amid the many affirmations, one review issues a cautionary note. It describes a stark contrast to the overwhelmingly positive stories, detailing what was termed bait and switch dynamics, high costs, communication gaps, and delays in getting medication lists. The account accuses the owner and the family's representative of poor communication, understaffing, and a lack of timely follow?through after a medical event. The reviewer claims a disconnection with medical staff and a discharge experience that did not meet expectations, including a negative interaction with an employee described as the owner's daughter. This perspective urges readers to do their homework and to consider all experiences carefully. It's presented as a serious warning that stands in tension with the other overwhelmingly favorable testimonials, underscoring that experiences can vary and that accountability and transparency are essential.

Beyond the caution, the chorus of stories remains steadfast in their praise. One narrative insists, "Trust me this is the one," painting BridgePointe as a place of consistent warmth, cleanliness, and comfort. A son describes how Bridget sat with him to map out a course of action tailored to his father's needs, with ongoing monitoring of progress. The family received continual updates in the form of photos and videos showing the father engaging in physical therapy and social activities. The staff - led by Bridget and her husband and their team - are depicted as a blessing not just to the resident but to the family as well, offering comprehensive, respectful care right up to the end of life. When the father passed away, the staff gathered to provide comfort and ensure that the family's wishes were honored, a testament to the facility's commitment to dignified, compassionate support.

Another powerful vignette comes from a friend of fifty years who relocated a loved one from another facility. The transformation is attributed to BridgePointe's approach: direct, ongoing communication with the family, including text updates, photos, and interactive videos that keep relatives engaged in the resident's daily life. The care is described as professional and deeply compassionate, with noticeable improvements in the resident's condition and spirits. The reviewer expresses heartfelt gratitude to Bridgette and the entire staff for the daily, long?term, compassionate care they provide.

Additional reminiscences highlight the warmth, 24/7 nursing presence, and meticulous communication that define the day?to?day experience at BridgePointe. A mother's caregiver notes that the nurses and carers provide dignified care tailored to medical and psycho?social needs, with a clean, well?maintained environment and well?planned meals and events. The owners, Bridgette and Freddie Simpo, are repeatedly thanked for their leadership and the tireless care they offer, underscoring a sense of community where residents feel seen and valued.

Other stories focus on individual family members who found BridgePointe to be a reliable and supportive home for relatives requiring more intensive or specialized care. A brother's transition from another facility is described as a revelation: he is now able to participate in meals in the dining room, spend time outdoors, and show physical progress toward walking with support. The gratitude is palpable, with families expressing deep appreciation for the dignity afforded to their loved ones and the steady, respectful atmosphere that makes daily life more tolerable and even joyful.

The overarching narrative across these testimonials is clear: BridgePointe is pictured as a clean, stimulating, safe haven for the elderly and disabled, where compassionate care, attentive staff, and ongoing communication create a strong sense of trust and security for families. The owners are portrayed as actively involved in improvements and in maintaining a homelike environment that feels both personal and professional. The testimonials consistently emphasize that residents feel valued, safe, and well cared for, with families grateful for the peace of mind that comes from knowing their loved ones are treated like family.

In the final, deeply personal account, a former critical care nurse describes bringing a beloved friend to BridgePointe after a long period of caregiving at home and the resulting relief she felt upon finding a facility that could meet her friend's needs with gentleness and competence. The facility's cleanliness, the staff's compassion, and the sense of safety were so profound that the nurse felt able to retire from her own caregiving responsibilities with confidence that her friend would be safe and well cared for. This story closes on a note of hopeful reassurance: if the time ever comes to seek a care facility for a loved one, BridgePointe's community stands out as an option that embodies the care, warmth, and steadfast dedication families hope to find in such a place.

This part of Pompano Beach, Florida offers a wide range of amenities that may appeal to seniors looking for a convenient and vibrant community. With multiple pharmacies, hospitals, physicians' offices, and cafes nearby, residents have easy access to essential healthcare services and everyday conveniences. The area is also home to various dining options including sports bars, fast-food restaurants, and breweries for those seeking dining out experiences. Additionally, there are several parks where seniors can enjoy outdoor activities such as walking or picnicking. For entertainment, there is a nearby movie theater for catching the latest films. Overall, this part of Pompano Beach provides a mix of practical necessities and recreational opportunities that could make it an attractive choice for senior living.

Pharmacies

• CVS Pharmacy (1.3 miles)
• Walgreens (1.4 miles)
• Walgreens (1.9 miles)
• Walgreens (2.2 miles)
• CVS Pharmacy (2.7 miles)
• Walgreens (2.8 miles)
• Walgreens (3 miles)

Restaurants

• Jesse's Xtreme Sports Bar (2.1 miles)
• Circus Bar (2.7 miles)
• Popeyes Louisiana Kitchen (3.2 miles)
• Big Bear Brewing Co. (4.4 miles)
• McDonald's (4.8 miles)
• Scandals Saloon (5.1 miles)
• Peter Pan Diner (5.5 miles)

Hospitals

• University Hospital And Medical Center (2.9 miles)
• UM/Sylvester Clinics At Plantation (7.3 miles)

Parks

• Royal Palm Park (3.2 miles)
• Firefighters Park (3.8 miles)
• Central Broward Regional Park (4.6 miles)
• Terramar Park (5.4 miles)
• Holiday Park (6.6 miles)
• Deicke Park (6.9 miles)
• George English Park (7.2 miles)

Cafes

• Starbucks (3.3 miles)
• Starbucks (6.7 miles)
• Starbucks (7.5 miles)

Transportation

• Cypress Creek Station (3.6 miles)
• Brightline (6.8 miles)

Physicians

• Skin Institute (4.2 miles)
• Care Resource (4.3 miles)
• Eye Centers Of South Florida (4.7 miles)
• Pom MRI and Imaging Center (4.8 miles)
• Dermatology Consultants of South Florida (5.1 miles)
• Midland Medical Center (5.6 miles)
• Florida Endovascular A (5.9 miles)

Places of Worship

• Coral Ridge Presbyterian Church (5.9 miles)

Theaters

• AMC DINE-IN Coral Ridge 1 (6.2 miles)