Nurse's Helping Hands Inc

Pros

• The staff provided a loving space for residents and cared for them like family.
• Jeanne and her team offered compassionate care and treated residents with individual attention.
• The facility is welcoming and offers continuous stimulation that brightens residents' days.
• They coordinated with hospice to ease the burden on families.
• Andre the chef is fabulous, delivering wonderful food and kind service.
• Jeanne regularly communicated with families, sharing photos and arranging video chats.
• Families felt their loved ones were in a true home-like environment where staff knew them as individuals.
• Hospice professionals noted Nurses Helping Hands stands out for caring staff.
• The care and compassion shown by Nurses Helping Hands will be remembered by families.

Cons

• The reviewer states that the referral service provided no help or suggestions and was motivated by money.
• The ALF is described as poorly managed and unsafe, with seven falls in one month resulting in injuries.
• Roaches were found in rooms, and cleanliness was criticized.
• There is no RN on the premises at any time.
• Bedrooms are too small to accommodate more than two beds and two wheelchairs.
• Dinner is described as half a sandwich and leftovers in a broth they call soup, with no snacks.
• There is no physical therapy beyond a weekly group exercise, and no outings despite having a vehicle to take residents out.
• The staff are described as too busy socializing and not focused on resident care, with neglect alleged in bathing and hygiene.

Review

A broad view of Nurse's Helping Hands reveals a wide spectrum of experiences, ranging from deeply comforting and life-affirming care to troubling concerns about safety, staffing, and daily operations. Several families describe a sanctuary-like atmosphere where Jeanne and her staff create a loving, family-oriented environment during some of the most stressful times of illness. In these accounts, dads and moms receive care that feels personal and attentive, with staff who treat residents as if they were members of the family themselves. The result, for many, is not only practical support but also emotional ballast for families navigating hospice and end-of-life care.

Among the strongest themes in the positive testimonials is the staff's communication and coordination with families and external providers. Reviewers repeatedly highlight regular updates, photos, and even FaceTime visits that keep loved ones connected when in-person visits aren't possible. The facility's leadership is praised for being accessible and responsive; Jeanne, in particular, is cited as someone who takes the time to answer questions, organize visits, and ensure that care plans are understood and followed. In the hospice context, caregivers are described as collaborative partners who ease the burden on overwhelmed families and offer a sense of continuity and reassurance.

A notable highlight in several glowing reviews is the way the staff foster an engaged, stimulating environment for residents. Families speak of a residence that offers structured activities, celebrations, and opportunities for social interaction, which can contribute to brighter days for those facing chronic illness or end-of-life transitions. The chef, Andre, earns specific praise for his food and the warmth he brings to meals, with one reviewer calling him "fabulous" and noting that even a previously picky eater enjoyed his creations. Photos of residents involved in activities and celebrations are mentioned as evidence of a vibrant, people-centered community.

Yet the collection of impressions is not one-note. A different thread of reviews presents a stark contrast, focusing on serious concerns about safety, staffing, and the quality of daily life. One reviewer describes the facility as having no RN on the premises, subpar meals (including a limited dinner with a half sandwich and broth-based "soup"), undersized bedrooms, and a lack of meaningful activities or outings. Falls, cleanliness issues, roaches, and broken equipment are cited as indicators of inadequate oversight and maintenance. In these accounts, the environment feels more like an assemblage of inadequacies than a curated, safe home for elderly residents, and the reviewer eventually states an intention to leave after months of dissatisfaction. The tone is cautionary, painting a picture of a place that falls short of basic safety and resident-centered care.

Within the same mosaic, other testimonials reiterate the positive core of the operation: a "feeling of family," consistent communication, and a dedication to each resident's dignity. Families emphasize the importance of the director's ongoing involvement and the staff's willingness to accommodate visits and video calls, which helped maintain connections across distances. The sense that staff members truly know residents as individuals - names, preferences, and histories - comes through vividly in several entries. For many, this personal approach is a defining strength of Nurse's Helping Hands.

A particularly distressing narrative stands out for its intensity and specificity. A reviewer recounts witnessing a veteran friend's decline in an environment that allegedly allowed neglect and unsanitary conditions to persist. The account describes a chain of failures including inadequate bathing, dirty rooms, mold, and a lack of timely intervention when medical or personal care was needed. The writer portrays a scene of staff preoccupied with socializing rather than attending to residents, culminating in a dramatic intervention to secure basic care. This story ultimately concludes with the death of the resident and a conviction that the facility did not provide a safe or respectful environment. The reviewer's message is fervent: do not rely on appearances or assurances alone, and seek out firsthand assessments and referrals from trusted medical professionals when choosing care.

Taken together, these reviews paint a facility with undeniable strengths and undeniable risks. The positive experiences emphasize compassionate, family-like care, proactive communication, and a capacity to coordinate with hospice services - elements many families value deeply when navigating difficult transitions. On the other hand, the negative and highly troubling narratives raise red flags about oversight, cleanliness, staffing adequacy, and the consistency of care that should be foundational in any assisted-living setting. The most constructive takeaway is that Nurse's Helping Hands may offer a model of warmth and engagement in some moments, but there are also serious concerns that require careful verification.

For anyone considering this facility, the pattern suggests a prudent approach: conduct thorough in-person visits, ask pointed questions about RN coverage, daily schedules, and safety protocols; review inspection records and incident reports; request recent activity calendars, meal plans, and staff-to-resident ratios; and seek firsthand references from multiple families, including those currently residing there and those who have recently left. If Hospice or other medical services are involved, ensure formal lines of communication and documented care coordination. The stories here underscore that while there is much to admire in Nurse's Helping Hands, there is no substitute for diligence and direct observation when determining whether a particular home will truly meet a loved one's needs.

This part of Pinellas Park, Florida, offers convenient access to pharmacies such as CVS and Walgreens for easy access to medications and healthcare supplies. Nearby physicians at Wellspring Cancer Center and Skin Wellness Center provide quality medical care, while various places of worship like Christ The Cornerstone offer spiritual support. There are also a variety of restaurants including McDonald's and Chili's Grill & Bar for dining options. For recreational activities, parks like Freedom Lake Park and theaters like Regal Park Place & RPX are just a short drive away. Additionally, cafes such as Panera Bread and Starbucks offer opportunities for socializing and enjoying coffee. In case of emergencies, All Children's Obgyn Specialists hospital is located within close proximity. Overall, this area provides a convenient and diverse living environment for seniors in Pinellas Park.

Pharmacies

• CVS Pharmacy (0.1 miles)
• Walgreens (1.2 miles)
• Winn-Dixie (1.5 miles)
• CVS Pharmacy (1.6 miles)
• Walgreens (1.9 miles)
• Winn-Dixie (1.9 miles)
• CVS Pharmacy (2.5 miles)

Physicians

• Wellspring Cancer Center (0.6 miles)
• Skin Wellness Center (1.2 miles)
• Bay Area Medical (2.3 miles)
• Village Family Practice (2.4 miles)
• Dr.Karkare (3.4 miles)
• Pediatric Health Care Alliance (3.7 miles)
• Pinellas County Environmental Health (4.3 miles)

Places of Worship

• Christ The Cornerstone (1.8 miles)
• Allendale United Methodist Church (5.7 miles)

Restaurants

• McDonald's (2 miles)
• Mercel's Bake Shop (2.3 miles)
• Burger King (3 miles)
• Pollo Tropical (3 miles)
• Burger King (3.1 miles)
• Portillo's Hot Dogs (3.2 miles)
• Chili's Grill & Bar (3.3 miles)

Parks

• Freedom Lake Park (2.8 miles)
• Northwest Park (3.3 miles)
• Azalea Park (3.7 miles)
• Largo Central Park (4.9 miles)
• Treasure Island Beach (5.1 miles)
• Fossil Park (5.8 miles)

Theaters

• Regal Park Place & RPX (3.1 miles)
• SMG Seminole (3.5 miles)
• Regal Largo Mall (4.9 miles)

Cafes

• Panera Bread (3.2 miles)
• Kristina's Cafe (4.2 miles)
• Starbucks (4.6 miles)
• Mazzaro's Italian Market (5 miles)
• Bula Kafe (5.9 miles)
• Bandit Coffee Co. (6.2 miles)

Hospitals

• All Children's Obgyn Specialists (4.8 miles)

Transportation

• St Pete-Clearwater International Airport (PIE) (5.5 miles)