Signature HealthCARE, LLC in Palm Beach Gardens, FL
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2401 PGA Boulevard Suite 155, Palm Beach Gardens, FL 33410
For more information about senior living options: (844) 490-3973
The therapists are excellent, kind, and knowledgeable. The staff are friendly, compassionate, and consistently go above and beyond to care for residents. Tonya Hawkins is knowledgeable, helpful, and compassionate, guiding families with ease. Signature Healthcare is a wonderful facility with excellent staff and a caring culture. The building is clean, welcoming, and well maintained, providing a comforting environment. The restorative and therapy programs are top-notch, delivered by a coordinated team. Admissions staff, including Tonya, make the process smooth and put families at ease. Residents are treated like family, with staff who are patient, attentive, and respectful. Signature HealthCare is highly recommended by families for quality care.
One reviewer called the facility a joke, recounting that an aunt's help button was left on for over two hours before anyone responded. A family member described the building as smelling of urine, dirty, and reported that a resident's belongings were stolen. The facility was criticized as severely understaffed, with nonfunctional phones and delays in care, including residents not being bathed and medications missed. A reviewer claimed a patient was left in dirty diapers for days and that staff failed to respond promptly. A review described a severe bed sore turning black because staff did not provide timely care or hygiene. Several reviewers warned others not to place loved ones there, with statements like "Please do not take your loved ones here."Signature HealthCARE in Palm Beach Gardens is best suited for families seeking a therapy-forward skilled nursing experience where rehab progress and a homey atmosphere are the top priorities. The community earns trust through a robust rehabilitation program that emphasizes daily, goal-driven therapy delivered by a coordinated team of therapists, CNAs, and nurses. The admissions process, often anchored by Tonya Hawkins, is repeatedly cited as knowledgeable, compassionate, and practical, helping families navigate transitions with clarity. For residents who respond well to a warm, people-first environment and who value hands-on attention during recovery, this campus offers a compelling path to regain function and independence.
At the same time, this facility is not the right fit for every situation. Families that require near-perfect consistency in staffing, flawless communication, and meticulous bedside care should proceed with caution. Several reviews flag persistent tensions around staffing levels, delays in response times, and occasional administrative gaps. There are also hard-to-ignore accounts of lapses in basic care, such as missed medication administration and periods when residents appeared unattended. For families facing chronic care needs, high risk of medical complications, or a history of difficult, time-consuming care planning, alternatives with stronger, more predictable oversight may be preferable.
The strongest positives here - an excellent restorative program, skilled therapists, and a genuinely caring frontline team - often offset many of the facility's weaker points. Residents recover best when there is a steady rhythm of therapy, clear daily schedules, and therapists who coordinate closely with nurses and aides. The gym and treatment spaces are described as accessible and well-used, with a culture of teamwork that keeps residents moving toward goals. When Tonya Hawkins, the admissions lead, is on the case, families report smoother transitions, better information flow, and a sense that someone is reliably watching out for the best interests of the patient.
Beyond rehab, the overall environment also matters. The campus frequently earns praise for cleanliness, friendly staff, and a welcoming atmosphere that makes visitors feel at home. Families note that care teams, including therapists and nursing assistants, are patient and attentive, often going the extra mile to help residents and their families manage the transition back to daily life. Yet even within these strengths, concerns surface about consistency and depth of care. Reports of outdated physical settings in some Signature locations and sporadic communication gaps remind potential entrants that excellence in therapy does not automatically translate into flawless daily care.
On balance, Signature HealthCARE in Palm Beach Gardens presents a solid option for rehab-focused residents whose families can actively participate in care planning and oversight. The key decision factors hinge on risk tolerance around staffing consistency and administrative responsiveness. Pros like proven therapy outcomes, a compassionate care ethos, and a supportive admissions experience can be real advantages, especially for short-term rehab and post-acute recovery. The main cons - potential understaffing, variability in communication, and occasional care lapses - require careful scrutiny and proactive management by families who choose this campus.
For families weighing a placement, several practical steps help align expectations with reality. Schedule a tour focused on the therapy gym, the therapy team, and the daily care cadence; ask for current nurse-to-resident and aide-to-resident ratios; request a walk-through of the med-pass process and recent medication-management records; and meet with the social worker or liaison to understand how transitions are managed if a move to longer-term care becomes necessary. Specifically probe how concerns are tracked and followed up, and seek real examples of how staffing shortages are addressed on busy shifts. If the goal is ongoing, attentive medical oversight with reliable bedside responsiveness, it may be prudent to compare a couple of other campuses before deciding. But for families prioritizing strong rehab outcomes and a caring, family-style atmosphere, Signature HealthCARE's Palm Beach Gardens location remains a credible option worth serious consideration.
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Board and Care HomeBoard and care homes provide a smaller, more intimate setting for seniors who require assistance with daily tasks but do not need the level of care offered by a nursing home. They offer personalized care, meals, and social activities in a homelike environment, ensuring that seniors receive individualized attention and support in their golden years.
Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life.
Devotional services off-siteDevotional services off-site are important for seniors as they provide spiritual nourishment, social engagement, and a sense of community outside of the senior living facility. This can enhance overall well-being and help combat feelings of isolation and loneliness often experienced by older adults.
Indoor common areasIndoor common areas are crucial for seniors as they provide a space for socialization, recreation, and community engagement, promoting overall well-being and reducing feelings of isolation and loneliness.
Palm Beach International (11 miles away)
Ambulatory care"Ambulatory care services provide essential medical support and treatment to seniors without requiring hospitalization, allowing them to maintain their independence and quality of life while managing chronic conditions or receiving routine medical care."
Diabetic careDiabetic care is crucial for seniors as they are more susceptible to developing diabetes due to aging and other health conditions. Proper management of diabetes can help prevent complications such as heart disease, vision loss, and nerve damage, improving the overall quality of life for seniors in senior living communities.
Meals provided"Meals provided" are crucial for seniors in assisted living communities as it ensures they have access to nutritious, balanced meals without the stress of meal planning and preparation. This can help promote overall health and well-being for seniors who may have limited mobility or cognitive abilities. Activities on-siteActivities on-site are important for seniors because they provide opportunities for socialization, mental stimulation, physical activity, and overall well-being. Engaging in activities can help seniors stay active, maintain their independence, and improve their quality of life. Devotional activities offsiteDevotional activities offsite are important for seniors because they provide social engagement, spiritual growth, and a sense of community outside of their living environment. This can improve overall well-being, mental health, and combat feelings of isolation or loneliness.Signature HealthCARE, LLC located in Palm Beach Gardens, FL, is an assisted living community offering board and care home services. Our community provides a welcoming environment where residents can receive the care they need while enjoying a comfortable and fulfilling lifestyle.
At Signature HealthCARE, we understand the importance of faith and spirituality in our residents' lives. That's why we offer devotional services off-site to cater to their religious needs. Additionally, our indoor common areas provide a space for socializing and engaging in activities with fellow residents.
For those requiring diabetic care, our highly trained staff is equipped to provide personalized support and assistance. We prioritize the well-being of our residents and strive to meet their unique healthcare needs.
In terms of recreational activities, we encourage residents to participate in devotional activities offsite for spiritual enrichment. Moreover, our convenient location offers easy access to various amenities near our community. With four cafes nearby, residents have plenty of options for dining out or meeting friends for coffee. There are also two parks nearby where residents can enjoy outdoor activities or take leisurely walks.
We understand the importance of easy access to healthcare services, which is why we have 16 pharmacies and 37 physicians within close proximity to our community. This ensures that medical needs are conveniently addressed whenever necessary. In addition, there are 27 restaurants nearby offering diverse culinary experiences for residents to enjoy.
For those seeking spiritual fulfillment, there are three places of worship conveniently located near our community as well as three hospitals nearby for any emergent medical situations.
At Signature HealthCARE in Palm Beach Gardens, FL, we strive to create an inclusive and compassionate environment where our residents' individual needs are met while providing ample opportunities for social engagement and personal growth.
This part of Palm Beach Gardens, Florida, offers a variety of amenities and services that make it an attractive option for senior living. The area is home to several reputable restaurants, providing easy access to delicious dining options. In addition, there are multiple pharmacies nearby, ensuring convenient access to medications and healthcare supplies. The presence of various physicians' offices and hospitals in close proximity also provides peace of mind for seniors seeking medical care. For those looking for spiritual fulfillment, there are several places of worship within a short distance. Additionally, the abundance of cafes and parks offer opportunities for socialization and recreation. Overall, this neighborhood provides a vibrant and supportive community for seniors looking to enjoy their retirement years in a welcoming environment.
Signature HealthCARE, LLC is located at 2401 PGA Boulevard Suite 155, Palm Beach Gardens, FL 33410 in Palm Beach County, Florida
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