Heartland Health Care Center Prosperity Oaks

Save

  • Interior

    A modern bedroom with stylish wallpaper and ambient lighting.

  • Building

    A peaceful pathway leading to a well-maintained building surrounded by greenery.

  • Outdoor

    Two people are outdoors, one using crutches for support while the other provides assistance.

  • Exercise Equipment

    Entrance to a modern therapy clinic with exercise equipment visible inside.

  • Office

    A group of people engaged in a meeting in a modern office conference room.

  • Healthcare

    A view of empty hospital beds in a patient room.

Heartland Health Care Center Prosperity Oaks

11375 Prosperity Farms Road, Palm Beach Gardens, FL 33410

For more information about senior living options: (844) 490-3973

1.8 from 10 reviews
5 stars
1
4 stars
1
3 stars
0
2 stars
1
1 stars
7

Skilled Nursing Facility

Overall Review

Pros

  • pro Heartland and its employees have given her spirit back.
  • pro They are truly loving, compassionate, and attentive to her every need.
  • pro Heartland has provided a comfortable and caring environment.
  • pro The PT and OT staff are fabulous and provide excellent care.
  • pro Heartland Healthcare is clean and the community is beautiful.

Cons

  • pro The staff at the Catholic Memory Care facility showed no interaction or compassion towards the patient with end stage dementia.
  • pro The doctor at the facility never responded to multiple requests for communication from the family.
  • pro The individual who stayed at the facility after surgery for a distal femur fracture experienced a lack of support, discomfort, and sarcastic and useless support from the staff.
  • pro The patient's family had numerous complaints about the care provided at the facility, including bedsores not being discovered by staff, inadequate changing and repositioning of the patient, insensitivity and incompetence in communication with family members, lack of knowledge about the patient's medical condition, and poor documentation.
  • pro The evening staff at the facility were described as apathetic and indifferent, not providing necessary items in the room or understanding medical issues.
  • pro One individual had a negative experience with mistreatment by staff, incorrect prescription given, and weird food.
  • pro Nursing staff took an extended amount of time to respond to patients' calls and were disrespectful towards them.
  • pro Some patients' special dietary needs were not followed by staff at meal times.
  • pro The therapy services provided by PT and OT were praised but other aspects of the facility received negative feedback.
  • pro The size of therapy rooms, TV placement, small rooms, insufficient nursing staff ratio to patients, uncomfortable environment inside despite clean appearance were mentioned as negatives about Heartland Healthcare facility.

Review

Heartland Healthcare in West Palm Beach, Florida has received mixed reviews from individuals who have had personal experiences with the facility. While some commenters praised the caring and compassionate staff who provided excellent care for their loved ones, others expressed disappointment and frustration with the level of service and treatment provided.

One reviewer shared a heartbreaking story about their mother, who had end-stage dementia. Initially placed in another well-known facility, the reviewer was devastated to find their mother neglected and lacking human interaction. However, upon moving her to Heartland Healthcare, they witnessed a remarkable transformation. Their mother regained her spirit, laughed, fed herself, and became a joy to all around her. The loving and attentive care provided by Heartland staff rejuvenated her wellbeing.

In contrast to these positive accounts, another individual recounted a negative experience after undergoing surgery for a distal femur fracture. They arrived at Heartland post-surgery expecting support and comfort but were met with disappointment. The noisy environment hindered their ability to rest while requesting pain medication was met with delayed response. Feeling unsatisfied with the care received, this person ultimately decided to leave the facility.

Furthermore, a different commenter expressed deep dissatisfaction with Heartland's handling of their mother-in-law's care. Despite numerous requests for proper attention and timely assistance with bedsores, the staff consistently failed to address these concerns adequately. The family found themselves constantly advocating for better treatment as they discovered sores on their loved one that went unnoticed by the staff. Additionally, there were issues regarding lack of communication between nurses and insensitivity towards patients' medical histories.

Another reviewer warned against admitting loved ones in the evening due to unresponsive and indifferent staff during that time. They reported inadequate room preparation upon arrival and confusion among night shift employees regarding patient needs. They also criticized the lack of friendliness exhibited by nighttime staff members.

While some reviewers had negative experiences overall with Heartland Healthcare, they did highlight certain positive aspects. The physical and occupational therapy provided at the facility received praise for being caring and effective. However, other areas, such as nursing staff response times and adherence to special dietary needs, were criticized.

In conclusion, Heartland Healthcare in West Palm Beach has received mixed reviews from individuals who have had personal experiences with the facility. While some found compassionate and attentive care for their loved ones, others encountered issues with staff responsiveness and overall treatment. These reviews serve as a reminder that thorough research and consideration are essential when selecting a healthcare facility for oneself or a loved one.

Features

Housing

  • 120 resident community capacity 120 resident community capacity

Types of Care

  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Palm Beach International (11 miles away) Palm Beach International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.
  • Transportation arrangement (non-medical) Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options.
  • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.

Care Services

  • 12-16 hour nursing 12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Mental wellness program Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heartland Health Care Center Prosperity Oaks is an exceptional assisted living community located in the beautiful Palm Beach Gardens, FL. This vibrant community offers a wide range of amenities and care services to ensure the comfort and wellbeing of its residents.

At Heartland Health Care Center Prosperity Oaks, residents can enjoy the convenience of having a beauty salon right on-site to keep them looking and feeling their best. They can also relax and unwind while watching their favorite shows with cable or satellite TV available in every room. The community operated transportation provides easy access for residents to explore nearby attractions or run errands.

For those who like to stay connected, there is a well-equipped computer center available for use. Additionally, residents can indulge in delicious meals served in the spacious dining room, reminiscent of a fine restaurant. Special dietary restrictions are taken into consideration, ensuring that everyone's needs are met.

To promote an active lifestyle, residents have access to a fitness room where they can engage in various exercise programs tailored to their abilities and preferences. The gaming room offers entertainment options for friendly competitions and socializing with fellow residents. The outdoor space, complete with beautifully landscaped gardens, allows residents to enjoy fresh air and tranquility.

Heartland Health Care Center Prosperity Oaks takes pride in providing top-notch care services to its residents. A 24-hour call system ensures that assistance is just a button away whenever needed. Trained staff members are available around-the-clock for supervision and assistance with activities of daily living such as bathing and dressing. Transportation arrangements are made for non-medical purposes as well as doctors' appointments.

The wellness center promotes mental wellbeing through various programs aimed at enhancing cognitive abilities and overall happiness. Medication management ensures that all medications are taken as prescribed by healthcare professionals. Special dietary restrictions are accommodated, catering to individual needs.

Residents of Heartland Health Care Center Prosperity Oaks benefit from a variety of engaging activities organized by experienced staff members. Concierge services are available to assist with any special requests or inquiries. Fitness programs keep residents active and moving, while planned day trips offer opportunities for exploration and fun. Resident-run activities allow individuals to share their skills and interests with others, fostering a sense of community. Additionally, daily activities are scheduled to provide consistent entertainment and engagement.

Heartland Health Care Center Prosperity Oaks is conveniently surrounded by several cafes, parks, pharmacies, physicians, restaurants, places of worship, and hospitals. This ensures that residents have easy access to essential services and amenities within close proximity.

Overall, Heartland Health Care Center Prosperity Oaks offers a warm and inviting environment where residents can enjoy an active lifestyle while receiving personalized care and support.

Nearby Places of Interest

Physicians

  • Upledger Institute (0.1 miles)
  • Atlantis Orthopaedics (0.4 miles)
  • OB/GYN Specialists of the Palm Beaches (0.6 miles)
  • Palm Health Partners (0.6 miles)
  • Midtown Imaging (0.6 miles)
  • Tampa General/Cancer Center Of South Florida - Hematology/Oncology (0.6 miles)
  • Urologic Physicians & Surgeons (0.9 miles)

Pharmacies

  • CVS Pharmacy (0.2 miles)
  • CVS Pharmacy (1.9 miles)
  • Gardens Drugs (2 miles)
  • Walgreens (2.3 miles)
  • CVS Pharmacy (2.6 miles)
  • Walgreens (2.6 miles)
  • CVS Pharmacy (3 miles)

Restaurants

  • Carmine's La Trattoria (0.3 miles)
  • Twisted Trunk Brewing (0.6 miles)
  • Sara's Kitchen (0.6 miles)
  • Paris In Town Le Caf (0.7 miles)
  • The Honey Baked Ham Company (0.8 miles)
  • Stormhouse Brewing (0.8 miles)
  • Duffy's Sports Grill (0.9 miles)

Hospitals

  • Surgery Waiting Room Gardens Hospital (1.2 miles)
  • Palm Beach Gardens Medical Center (1.2 miles)
  • West Palm Beach Va Medical Center (4.6 miles)

Places of Worship

  • First Presbyterian Church (1.5 miles)
  • St Paul of the Cross Catholic Church (1.6 miles)
  • Christ Fellowship (3.6 miles)

Cafes

  • Starbucks (2.7 miles)
  • Papa Kwans (2.8 miles)
  • Panera Bread (3.8 miles)
  • Starbucks (3.9 miles)

Parks

  • Juno Beach Ocean Park (3.7 miles)
  • Phil Foster Park (4.5 miles)
  • Peanut Island Park (4.9 miles)

Frequently Asked Questions

Where is Heartland Health Care Center Prosperity Oaks?
What photos are available for Heartland Health Care Center Prosperity Oaks in Palm Beach Gardens, Florida?

Nearby Communities

Skilled Nursing Facility in Nearby Cities

Related Resources

  • what is home health careHome Health Care Demystified: A Comprehensive Guide for Families and Caregivers

    Home health care offers a range of clinical services provided in a patient's home, including nursing and therapy, tailored to individual needs, particularly for aging seniors with chronic conditions. This approach enhances patient independence, promotes better disease management, and utilizes technology for real-time monitoring while fostering collaboration among healthcare providers and family members.

  • uber for seniorsSeniors and Modern Transportation: Exploring Uber, Lyft, and Other Ride-Hailing Options

    Seniors benefit from ride-hailing services like Uber and Lyft, which provide convenient and accessible transportation options that promote independence and social engagement, while addressing mobility challenges. These platforms have adapted to meet senior needs with user-friendly features and safety measures, although costs can be a concern; community programs may help subsidize rides for older adults.

  • who qualifies for home health care servicesComprehensive Guide to Qualifying for Home Health Care Services

    The guide outlines the eligibility criteria for home health care services, emphasizing clinical requirements, insurance options, and application processes. It distinguishes between Medicare's strict and Medicaid's flexible qualifications while addressing challenges families may face in securing necessary care at home.