PGA Boulevard & Central Boulevard, Palm, FL 33418
For more information about senior living options: (844) 490-3973
The staff are excellent. The room is clean and very comfortable. The breakfast is varied and delicious. The hotel offers free wifi, free parking, and a free hot breakfast. The hotel is quiet and clean with a nice pool. The location is awesome and the front desk staff are great. The back garden and pool area are nice. The beds are super cozy. Alex at the front desk is phenomenal and goes the extra mile. The rooms are large and well maintained. The courtyard with the fountain is beautiful. Breakfast is included and the options are tasty.
The manager named Richard was described as rude and snobby, with bad energy. There was no complimentary welcome drinking water in the room, so guests had to buy it. The pool was terrible, with hair and bugs that had to be fished out. The pool area and the sheets were dirty; the pool had a white slime film and the sheets were not clean. The front desk service was notably rude and unhelpful on the phone. The room was dusty and housekeeping did not clean it for two days. The fridge did not work and food went bad, with promises to move rooms that never happened. The hotel refused a refund during a hurricane evacuation, described as unsympathetic. The property is old and dated. There were loud noises from trains and the AC rattled all night, making sleep difficult.This Hampton-branded property in the Palm Beach Gardens area is best suited for practical travelers who want dependable value, easy highway access, and comfortable, straightforward stays. It serves short business trips, family visits, and medical trip formats well, particularly for guests visiting Bascom Palmer Eye Institute or spending time shopping and dining nearby. The layout and atmosphere favor quiet, convenient lodging over luxury, with a calm courtyard setting, a pleasant pool area, and a breakfast scene that keeps mornings efficient. For those chasing upscale d?cor, bespoke amenities, or showroom-new interiors, this property will feel dated and underwhelming.
Alternatives are worth considering for guests who require daily housekeeping, consistently spotless rooms, or a more curated, ultra-quiet ambiance. Reviews reveal a pattern: staff frequently go above and beyond, breakfast is generally well-regarded, and the courtyard and pool have appeal. At the same time, wear-and-tear shows up in some rooms, with rusted fixtures, stained linens, or noisy HVAC. The pool has intermittently visible maintenance issues, and a few guests report inattentive or even rude management on rare occasions. If flawless upkeep and uniformly smooth service are priorities, exploring other properties may be wise.
The core positives offset many drawbacks by centering the experience on people and practicality. Front-desk teams and breakfast staff routinely elevate stays, turning routine visits into reliable, friendly experiences. Clean rooms, comfortable beds, and dependable basics - free breakfast, parking, and Wi?Fi - provide real, tangible value for budget-conscious families and professionals alike. The breakfast setup earns praise for variety and consistency, while individual staff members - whether at the front desk or in the dining area - are highlighted as meaningful contributors to a good stay. The location's accessibility to major roads and nearby services also smooths planning and daily logistics.
Nevertheless, the downsides are not universal but significant enough to influence decisions. Several reviews flag dated d?cor and maintenance gaps - older furniture, rattling HVAC, occasional train or street noise, and instances of stained linens or imperfect fixtures. The pool, while often pleasant, has seen reports of dirt and inconsistent upkeep. Housekeeping schedules sometimes miss daily service, and a few guests describe slow or uneven problem resolution in response to concerns. A few managers have left negative impressions, coloring otherwise solid experiences with moments of subpar guest relations. Such patterns create a real but not inevitable risk to the stay's quality.
For families and professionals prioritizing location and value, this property remains a sensible choice. The proximity to Bascom Palmer, shopping, dining, and easy highway access makes it a pragmatic home base for medical appointments or quick excursions. To tilt toward a more consistently flawless experience, it helps to request rooms on higher floors away from potential noise sources, verify heating and plumbing comfort upon arrival, and confirm housekeeping frequency before booking. In peak periods, expect crowds, but the overall ambience - courtyard calm, dependable breakfast, and a staff that tends to be welcoming - can still translate into a solid, low-stress stay.
Bottom line: this Hampton-branded Palm Beach Gardens area property suits practical travelers who value dependable service, approachable staff, and solid breakfast at a fair price. It delivers dependable daily comfort, convenient access to dining and shopping, and a welcoming atmosphere that can anchor a medical-focused stay or business trip. Those seeking rustic chic, pristine cleanliness on every surface, or guaranteed maintenance without exception should compare alternatives with higher-end d?cor and a stronger track record of issue-free upkeep. The right guest will find a friendly, affordable foundation for their Palm Beach visit, anchored by attentive staff and a reliable, no-nonsense approach to daily needs.
6 resident community capacity
Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Palm Beach International (11 miles away)
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.Hampton Cay in Palm, FL is an assisted living community that offers a range of amenities and care services to provide a comfortable and convenient living environment for its residents. The community understands the importance of staying connected in today's digital world, which is why it provides telephone and Wi-Fi/high-speed internet access to ensure that residents can easily communicate with friends and family or stay connected online.
To ensure that residents are well-nourished, Hampton Cay offers meal preparation and service. The staff takes into consideration any special dietary restrictions or preferences, ensuring that each resident's needs are met. This allows residents to enjoy delicious and nutritious meals without worry.
In terms of nearby facilities, there are several cafes, pharmacies, physicians, restaurants, places of worship, and hospitals located conveniently close to Hampton Cay. This accessibility ensures that residents have easy access to various amenities and services they may need in their daily lives.
Overall, Hampton Cay in Palm, FL is an assisted living community that prioritizes the comfort and well-being of its residents by providing essential amenities like telephone and Wi-Fi/high-speed internet access. With care services such as meal preparation and medication management available, along with the convenience of nearby facilities, Hampton Cay offers a supportive environment for seniors in need of assistance while promoting an active lifestyle.
This area of Palm Beach, Florida offers a convenient and diverse range of amenities for seniors looking to settle in the community. With multiple physicians' offices nearby, including the University of Miami Miller School of Medicine and Gardens Cosmetic Center, residents have easy access to medical care. There are also various restaurants like Christopher's Kitchen and Paddy Mac's Legendary Irish Food within close proximity, providing dining options for every taste. Pharmacies such as Walgreens and CVS Pharmacy are readily available for prescription needs. Places of worship like Christ Fellowship and St Paul of the Cross Catholic Church offer spiritual support, while nearby hospitals like Palm Beach Gardens Medical Center provide peace of mind in case of emergencies. Cafes such as Starbucks and Panera Bread are perfect spots for socializing with friends or enjoying a cup of coffee. The area also features parks like Juno Beach Ocean Park for outdoor recreation opportunities. Overall, this part of Palm Beach, Florida presents a well-rounded community ideal for senior living.
Hampton Cay is located at PGA Boulevard & Central Boulevard, Palm, FL 33418 in Palm Beach County, Florida
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