Welcome Home Assisted Living Facility

1387 San Cortez Avenue Ne, Palm Bay, FL 32907

For more information about senior living options: (844) 490-3973

4.3 from 11 reviews
5 stars
9
4 stars
0
3 stars
0
2 stars
0
1 stars
2

Assisted Living

What level of care are you interested in?

Assisted Living

Memory Care

Independent Living

Skilled Nursing Facility

Continuing Care Retirement Community (CCRC)CCRC

Other


Request a tour at Welcome Home Assisted Living Facility

    Overall Review of Welcome Home Assisted Living Facility

    Pros

    • pro The staff at Welcome Home ALF are described as having hearts of gold and treating residents like family.
    • pro The home is well kept, clean, and feels like a five-star hotel, with residents never smelling like urine.
    • pro Robin and Susan consistently communicate updates about residents' health via phone calls or texts.
    • pro Susan and her staff are intensely committed to providing care and medical expertise.
    • pro Welcome Home is depicted as a clean, beautiful home with home-cooked meals and gardens, where caregivers are kind and dedicated.
    • pro The staff go out of their way to learn each resident's likes and dislikes and arrange for visits by healthcare professionals to support care.
    • pro Families express gratitude and peace of mind from the high level of care and the home-like environment.

    Cons

    • pro The staff were nice at first but fired someone a week later, which was described as garbage and unfair.
    • pro The wound care was the worst experience; the providers couldn't show up, and when they did, the packing quality was criticized by the doctor.
    • pro The megafacility looked nice on the outside but lacked heart and soul, with residents' rooms that smelled of urine and nurses who treated residents inconsiderately.
    • pro Before moving to Welcome Home ALF, the prior large facility had hundreds of patients with not enough nurses to care for them.

    Review

    The collection of impressions about Welcome Home ALF paints a picture of a place that some families feel is a warm, intimate home, while others contrast it with larger facilities and express frustrations about care coordination and communication. Several reviewers describe Welcome Home as a small, tightly run residence where the atmosphere feels more personal and attentive than in the sprawling, high-traffic environments they previously visited. Yet mixed notes about care experiences and the reliability of outside services surface in the same threads of feedback, giving a complex, human portrait of what it's like to place a loved one in this kind of setting.

    One reviewer explicitly asks readers to disregard a different person's review, suggesting that Shayne Maynard's account isn't about this facility at all and may reflect a wrong location. That disclaimer frames the broader conversation here by highlighting how easily experiences can be misattributed and how important it is for families to rely on direct, firsthand impressions when evaluating senior care options. Beyond this dispute, the other comments converge on a central theme: Welcome Home is seen by many as a place where staff members do more than administer basic care - they strive to create a sense of family and personal attention that many families were seeking after difficult experiences elsewhere.

    Several reviewers recount negative experiences with wound care elsewhere, describing it as the hardest part of the journey before arriving at Welcome Home. One account mentions a "worst experience ever" with wound care, noting that the team couldn't consistently show up, and when they did, the care or packaging left something to be desired, prompting the reviewer to switch providers. This contrast underscores how critical reliable, quality home health support feels to families who are navigating the delicate line between medical oversight and day-to-day comfort in a home setting. It also helps explain why the move to Welcome Home was described as a relief for some families, especially after experiences that felt disjointed or impersonal.

    Before the transition to Welcome Home, another reviewer describes a visit to a mega-ALF with hundreds of patients, where odors and a perceived lack of heart and soul left them concerned about their mother's well-being. The outside appearance may seem polished, but that reviewer felt the environment lacked the close-knit attention and warmth they were seeking. The contrast with Welcome Home's smaller, more intimate approach becomes a recurring theme: a four-room home with enough staff to provide thorough attention, where residents are not treated like a number but as individuals with preferences and histories.

    The narrative shifts to luminous praise for what Welcome Home did well. The home is described as a private residence in a quiet, residential neighborhood, deliberately arranged to feel less like a facility and more like a welcoming home. Reviewers repeatedly commend Robin and Susan, along with the entire staff, for their "hearts of gold" and for treating residents like family. Meals are noted as home-cooked, the home is kept in a pristine condition, and residents are reportedly well fed and clean. The emphasis on ongoing, clear communication - through phone calls and text updates about health, daily routines, and changes in status - appears as a strong positive thread, providing families with reassurance during uncertain times.

    Another set of comments highlights the staff's dedication and the sense that care here goes beyond routine tasks. Reviewers describe Susan Marino and her team as intensely committed to their clients, with a focus on personal attention for each resident (roughly "about six" at a time, according to one account), and a belief that this work is a calling rather than just a job. The tone is consistently warm when discussing the atmosphere: a clean, beautiful home with gardens, a place where caregivers are kind, dedicated, and uphold a high standard of care. Families repeatedly mention the impact of this approach on the overall well-being and happiness of their loved ones, underscoring that compassionate care can be a transformative element in elder living.

    Looking across several testimonials, the message is reinforced: Welcome Home is more than a place to stay; it's marketed and experienced as a home environment that honors dignity, connection, and personalized attention. The testimonials speak to a setting where residents retain a sense of familiarity and comfort, with caregivers who know their likes and dislikes and even arrange for on-site visits from a nurse practitioner or the podiatrist to support ongoing health needs. For many families, this level of proactive, integrated care matters as much as the physical arrangements of the home.

    There are stories of gratitude that extend beyond day-to-day care. One account emphasizes how the staff's care helped a family cope during a complex period with a loved one diagnosed with brain cancer in 2020. The reviewer describes Susan and her team as bringing a combination of professional competence and heartfelt compassion, a balance that offered the family real peace of mind during a trying time. They recall that Susan loved the mother, and the mother loved Susan in return, a sentiment that seems to resonate with many who write about this facility.

    In the most recent reflections, families express enduring satisfaction with the choice to move loved ones to Welcome Home. One reviewer notes that their mother moved to Welcome Home about ten months prior and that the family has felt particularly grateful for the safety and warmth of the environment, especially during the COVID-19 era. The sense of belonging, consistent communication, and the intimate home setting are all cited as reasons for continued confidence in the care provided. The overall arc of these reviews presents Welcome Home as a place that many families come to rely on for attentive, compassionate care delivered in a home-like atmosphere, with an emphasis on communication, trust, and genuine human connection between caregivers, residents, and their families.

    Features

    Housing

    • 6 resident community capacity 6 resident community capacity

    Types of Care

    • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.

    Amenities

    • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
    • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
    • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
    • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
    • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
    • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
    • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
    • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
    • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

    Transportation

    • Melbourne International (5 miles away) Melbourne International (5 miles away)

    Care Services

    • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
    • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
    • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
    • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
    • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
    • Coordination with health care providers Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
    • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
    • Transportation arrangement (medical) Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
    • Transportation to doctors appointments Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life.

    Dining

    • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
    • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

    Activities

    • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
    • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

    Description

    Welcome Home Assisted Living Facility in Palm Bay, FL is a warm and inviting community that provides a wide range of amenities and care services to ensure a comfortable and fulfilling lifestyle for our residents.

    Our facility features a spacious dining room where residents can enjoy delicious and nutritious meals prepared by our talented culinary team. Each living space is fully furnished, creating a cozy ambiance that feels just like home. Our beautiful garden provides a serene outdoor space where residents can relax and enjoy nature's beauty.

    At Welcome Home, we understand the importance of maintaining a clean and tidy living environment, which is why we offer housekeeping services to all our residents. Additionally, our dedicated staff assists with move-in coordination to make the transition into our community as smooth as possible.

    We strive to keep our residents connected with the outside world, providing telephone services and Wi-Fi/high-speed internet access throughout the facility. This ensures that they can stay in touch with loved ones and engage in online activities at their convenience.

    Our highly-trained caregivers are available around the clock to provide assistance with activities of daily living such as bathing, dressing, and transfers. We also work closely with healthcare providers to coordinate any necessary medical care for our residents. For individuals with diabetes or specific dietary needs, we offer specialized meal options to support their well-being.

    Transportation arrangement for medical appointments is provided for added convenience and peace of mind. Residents can rely on us to get them safely to doctors' appointments whenever needed.

    In addition to exceptional care services, we prioritize social engagement and recreational activities. Our scheduled daily activities ensure there is always something exciting happening within our community. Whether it's arts and crafts sessions or group outings, there are plenty of opportunities for connection and enjoyment.

    Located in close proximity to various amenities, Welcome Home Assisted Living Facility offers easy access to cafes, pharmacies, physicians' offices, restaurants, places of worship, theaters, and hospitals. This convenient location enables our residents to easily access the services and activities they desire.

    Welcome Home Assisted Living Facility in Palm Bay, FL is dedicated to providing a supportive and enriching environment for our residents. With our comprehensive care services, top-notch amenities, and engaging activities, we strive to make each resident feel truly at home.

    Nearby Places of Interest

    Restaurants

    • Pollo Tropical (0.1 miles)
    • Culver's (0.1 miles)
    • McDonald's (0.2 miles)
    • Moe's Southwest Grill (0.5 miles)
    • Tijuana Flats (0.5 miles)
    • Popeyes Louisiana Kitchen (0.6 miles)
    • Long Doggers (0.7 miles)

    Cafes

    • Panera Bread (0.2 miles)
    • Starbucks (0.8 miles)
    • Panther Dining Hall (3.1 miles)
    • Starbucks (3.2 miles)

    Theaters

    • AMC CLASSIC West Melbourne 12 (0.5 miles)
    • Cinemaworld 16 (3.7 miles)

    Pharmacies

    • Palm Crossings (0.5 miles)
    • CVS Pharmacy (0.7 miles)
    • Walgreens (0.7 miles)
    • Walgreens (1.5 miles)
    • CVS Pharmacy (2.4 miles)
    • Walgreens (2.5 miles)
    • Brevard Health Alliance Pharmacy (2.7 miles)

    Physicians

    • Florida Dermatology Associates (0.7 miles)
    • Florida Dermatalogy Associates (0.7 miles)
    • Omni Healthcare (2 miles)
    • Florida Perinatal Associates (2.5 miles)
    • Morales Walter J MD PhD FACOG (2.5 miles)
    • Water's Edge Dermatology (2.5 miles)
    • Palm Bay Hearing Aid Center (2.5 miles)

    Places of Worship

    • Our Lady Of Grace (2.5 miles)
    • Islamic Society of Brevard County (3.4 miles)

    Hospitals

    • Holmes Regional Medical Center (3.8 miles)

    Frequently Asked Questions

    Where is Welcome Home Assisted Living Facility?

    Nearby Communities

    Related Resources

    • activities of daily livingComprehensive Insights into Activities of Daily Living (ADLs) and Their Assessment

      Activities of Daily Living (ADLs) are fundamental tasks vital for an individual's independence, particularly in older adults over 85, and include functions like bathing and dressing; assessing ADLs alongside Instrumental Activities of Daily Living (IADLs) helps determine the level of required assistance due to age-related health challenges. Tailored support plans, involving family and community resources, are essential for maintaining dignity and autonomy in assisted living environments.

    • does medicare pay for assisted livingMedicare Coverage for Assisted Living: An In-Depth Exploration

      Medicare does not cover assisted living costs, as it focuses on acute medical needs and short-term care, with exceptions for certain medically necessary services like physical therapy. Individuals must explore other options such as Medicaid, veterans' benefits, or long-term care insurance to manage these expenses effectively.

    • assisted living vs nursing homeChoosing the Right Senior Care: A Detailed Exploration of Assisted Living and Nursing Homes

      Choosing between assisted living and nursing homes involves evaluating emotional and financial factors, with assisted living offering independence and support for daily activities at a lower cost, while nursing homes provide intensive medical care for individuals with significant health needs. The decision is influenced by personal preferences, health status, cognitive function, and varying Medicaid coverage across states.


    Get Pricing Ask A Question Schedule A Tour Contact Senior Advisor