5757 Cedar Pines Drive, Orlando, FL 32819
For more information about senior living options: (844) 490-3973
Dr. Phillips Residential Living II offers a range of accommodation options that reflect its commitment to quality living in a vibrant community. The pricing for studio apartments is set at $4,200 per month, slightly below the Orange County average of $4,288 but notably higher than the statewide average of $3,823. For those seeking semi-private arrangements, the monthly cost is $5,000, which stands in stark contrast to both Orange County's considerably lower average of $3,041 and Florida's overall average of $3,009. One-bedroom units at Dr. Phillips are priced at $5,200, again above local and state averages of $3,903 and $3,864 respectively. Finally, private rooms are available for $6,000 per month - significantly exceeding the county's average of $3,441 and Florida's average of $3,699. While prices may be on the higher side compared to surrounding areas, they reflect the enhanced amenities and quality care that residents can expect at Dr. Phillips Residential Living II.
| Floor plans | Dr Phillips Residential Living II | Orange County | Florida |
|---|---|---|---|
| Studio | $4,200 | $4,288 | $3,823 |
| Semi-Private | $5,000 | $3,041 | $3,009 |
| 1 Bedroom | $5,200 | $3,903 | $3,864 |
| Private | $6,000 | $3,441 | $3,699 |
They describe Harbor Chase as an amazing community with great staff and a new executive director. They report warm, friendly staff, residents who feel like family, and world-class dining. They praise the food as fantastic, thoughtfully prepared, and beautifully presented. They highlight engaging and varied entertainment and activities. They state that residents feel completely safe and secure living there. They note the building as beautiful, with a cruise-ship-like dining room and scratch-made food. They commend the care partners as compassionate and attentive, going the extra mile. They describe Harbor Chase as a high-end community with kind residents. They find the atmosphere uplifting and the overall experience positive. They would recommend Harbor Chase to friends and family.
The staff were described as depressed, inconvenienced, and annoyed by questions, with no warmth toward visitors. The facility was described as cold, unfriendly, and devoid of soul. A memory care incident was described as abusive and negligent, with extensive bruising and a resident left in soiled briefs. A serious security breach was noted, with an intruder able to walk in and assault a resident, and staff failing to intervene. There were allegations that the facility was unlicensed or at risk of losing its license, raising integrity concerns. Care updates were described as fragmented and difficult to obtain, even for families paying for high levels of care. The environment was described as understaffed with unmonitored halls, and reports of aggressive residents bullying others with alleged cover-ups. Corporate representatives were described as rude and unprofessional when asked for policy clarification.Harbor Chase, particularly the Dr. Phillips location, elicits a fierce range of opinions from families and visitors, with experiences that span from glowing praise to troubling accusations. Taken together, the collection paints a picture of a community that some families find warm, engaging, and beautifully appointed, while others encounter what they describe as coldness, communication gaps, and serious safety or care concerns. The same campus can look like a polished, upscale residence to some and feel impersonal or insufficiently attentive to others, depending on who you ask and when you visit.
Several reviews highlight a sense of warmth, community, and high-quality dining and programming. Visitors repeatedly mention "amazing" staff, a feeling that residents are cared for and treated like family, and a dining experience they describe as world-class or excellent. One reviewer lauds the staff as compassionate and attentive, noting that the team goes the extra mile to ensure residents feel supported and valued. The dining areas are praised for food quality, presentation, and variety, with several comments about meals that residents look forward to and menus that change over time. In some accounts, the atmosphere feels uplifting and the building itself is described as beautiful, even compared to high-end hospitality environments like cruise ships in terms of ambience and service. For families, these experiences create a strong sense of peace and security, with one reviewer specifically emphasizing that their mother feels safe and that this safety is priceless.
Yet, a steady drumbeat of contrasting experiences runs through the same pool of reviews. Other families describe persistent feelings of discourtesy, disengagement, or even hostility from staff - charged with questions about care, social programs, and daily routines, they felt their inquiries were met with irritation or indifference. Several reviewers describe care staff as lacking warmth or being brow-beaten, with a sense that the environment feels overly corporate or impersonal. In some cases, people report difficulty getting timely updates on care or status changes, and complain about communication gaps between on-site teams and corporate leadership. One review cites rude interactions with corporate representatives, underscoring a perceived disconnect between family members and management.
Care quality and safety are the most contentious topics. A number of reviewers raise serious concerns about memory care, including allegations of understaffing, inadequate monitoring, and distressing incidents. One reviewer claims a memory care resident experienced abuse and neglect during a short stay, with extensive bruising and soiled briefs, and describes ongoing billing disputes tied to that stay. Another review describes a violent incident involving a non-resident who allegedly walked in off the street and assaulted a resident, with claims that staff did not adequately respond or investigate. There are also complaints about security and licensing: a reviewer questions the facility's ability to keep residents safe, noting a supposed security lapse, while another critic accuses the place of losing its license or at least failing to provide clear explanations about safety improvements. Against this backdrop, some families report serious problems with specific aspects of care - such as a non-functional elevator on the assisted living side, forcing residents to take longer routes or miss visits, and a claim that a resident was charged for services that were not delivered.
The messages about leadership and governance add another layer of complexity. Several reviews reference leadership turnover, including the departure of an executive director and a memory care director, with some observers noting improvements during leadership transitions that later declined as new leaders arrived. This volatility appears to color families' confidence: early praise for changes gives way to skepticism about whether steady, consistent quality can be maintained over time. Billing and administrative responsiveness also surface in the discourse, with at least one family detailing being billed for services not rendered and struggling to obtain timely refunds or explanations.
Despite the negatives, there are voices that insist Harbor Chase can be a wonderful home when conditions align. A number of reviews emphasize the positive impact of dedicated staff, robust programming, and strong dining experiences in driving a sense of vitality and joy for residents. One updater even describes the community as a place where the resident's quality of life is visibly enhanced by activities, social events, and the opportunities to connect with others and enjoy meaningful engagement. Even within the more critical accounts, there are acknowledgments that certain elements - such as the physical space, the dining program, and some caregivers - can be excellent, suggesting that the experience is highly variable across different times, shifts, and teams.
In sum, Harbor Chase at Dr. Phillips and its surrounding reviews reveal a polarized landscape. For some families, the community represents a high-end, engaging, safety-forward environment where residents thrive and dining and programming feel special. For others, it feels overly corporate, under-staffed in key areas like memory care, and hampered by communication challenges and security concerns. Prospective families weighing this community should approach with a thorough, multi-faceted due diligence mindset: arrange multiple visits at different times, speak candidly with current residents and families, probe staffing ratios and turnover in memory care, verify security protocols and licensing status, request transparent billing practices, and seek out firsthand experiences with the care team across shifts. The range of experiences here is broad enough that careful investigation is essential to determine whether Harbor Chase will be the right fit for a loved one.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Orlando International (11 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Dr Phillips Residential Living II is an assisted living community located in Orlando, FL. Our vibrant and welcoming community offers a wide range of amenities to ensure that our residents have a comfortable and fulfilling living experience.
The dining room provides a space for residents to enjoy delicious meals in the company of their fellow residents. Our community is fully furnished, making it easy for residents to settle into their new home. The garden area offers a peaceful outdoor space where residents can relax and enjoy nature.
Our dedicated housekeeping services ensure that the living spaces are clean and well-maintained at all times. We also provide move-in coordination assistance to make the transition into our community as smooth as possible.
For those who wish to stay connected with family and friends, we offer telephone and Wi-Fi/high-speed internet services. These amenities allow residents to communicate easily and stay up-to-date with the latest news and events.
In terms of care services, our highly trained staff provides assistance with daily activities such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that our residents receive the necessary medical attention they require. Our team is experienced in managing diabetes diets, medication administration, and accommodating special dietary restrictions.
Transportation arrangements are available for medical appointments, allowing residents to maintain their healthcare routine without worry. Additionally, there are numerous cafes, pharmacies, restaurants, theaters, and physicians conveniently located near our community.
To enhance socialization and engagement among our residents, we organize scheduled daily activities that cater to various interests and preferences. These activities provide opportunities for companionship while promoting physical wellness and mental stimulation.
At Dr Phillips Residential Living II in Orlando, FL, we strive to create a warm and supportive environment where seniors can enjoy the comforts of home while receiving personalized care tailored to their needs.
This particular area of Orlando, Florida offers a variety of dining options including popular restaurants such as Hard Rock Cafe and The Toothsome Chocolate Emporium And Savory Feast Kitchen, as well as more casual choices like McDonald's and Starbucks. Additionally, there are pharmacies like Walgreens and CVS nearby for convenient access to medications and healthcare needs. For entertainment, there is a Regal theater just a short drive away. In terms of healthcare services, there are several physicians' offices and hospitals within a 5-7 mile radius, providing easy access to medical care when needed. Overall, this area offers a mix of amenities that cater to different preferences and lifestyles, making it a potentially suitable choice for senior living.
Dr. Phillips Residential Living II offers a range of accommodation options that reflect its commitment to quality living in a vibrant community. The pricing for studio apartments is set at $4,200 per month, slightly below the Orange County average of $4,288 but notably higher than the statewide average of $3,823. For those seeking semi-private arrangements, the monthly cost is $5,000, which stands in stark contrast to both Orange County's considerably lower average of $3,041 and Florida's overall average of $3,009. One-bedroom units at Dr. Phillips are priced at $5,200, again above local and state averages of $3,903 and $3,864 respectively. Finally, private rooms are available for $6,000 per month - significantly exceeding the county's average of $3,441 and Florida's average of $3,699. While prices may be on the higher side compared to surrounding areas, they reflect the enhanced amenities and quality care that residents can expect at Dr. Phillips Residential Living II.
Dr Phillips Residential Living II is located at 5757 Cedar Pines Drive, Orlando, FL 32819 in Orange County, Florida
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