Precious Care and Home Companion Service, Inc. in New Port Richey, FL
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5623 US Highway 19, Suite 315, New Port Richey, FL 34652
For more information about senior living options: (844) 490-3973
The aides are excellent. The caregivers receive five-star ratings. The company is great, very professional and understanding. The caregivers are highly regarded.
The owner is very difficult to work with. The aides are sometimes 4-6 weeks without pay. The reviewer advises against hiring or working for this agency. The owner earns a negative five-star rating. Caregivers entered the home without masks. Ashley advised sleeping with the patient to help her sleep and was on her phone during visits. Carmen came the third time without a mask. Ed dismissed concerns and said he would get someone else. The reviewer found no value in the service. The rate of $23 per hour is not worth it. There was an $80 charge for Carmen's rejected visit.Precious Care and Home Companion Service is best suited for families that prize highly skilled, compassionate aides and are prepared to navigate a management style that is actively involved, sometimes contentious, and not afraid to push for answers. The caregiver pool is repeatedly praised for its warmth, attentiveness, and professional demeanor, with aides delivering steady, person-centered support in daily activities and routine medical tasks. This makes the agency appealing for clients with dementia, chronic illness, or the need for overnight or extended-home support. The caveat is that the operator’s approach to oversight and billing can create friction, and that can color the overall experience even when caregivers excel.
On the positive side, the caregiving team earns strong marks. Reviewers describe aides as excellent and capable, noting their reliability and the genuine care they provide. The company itself is seen as professional and understanding, and the caregivers are willing to go the extra mile for clients. That level of competency is the core reason to consider Precious Care, especially for households that require consistent, hands-on assistance and someone who can handle sensitive medical tasks at home. Yet the same stories consistently flag a difficult owner, whose style can undermine the stability families rely on when scheduling and communicating.
The major red flags center on administrative and financial reliability. Aides have reportedly faced delayed or inconsistent pay, sometimes awaiting compensation for weeks, even as bills are settled weekly by the client. This payroll instability translates into real concerns about caregiver retention and coverage. Several families also describe disputed charges for visits that were canceled or not completed, which erodes trust and makes budgeting unpredictable. The owner’s behavior is frequently cited as a source of strain, with complaints about responsiveness and willingness to address problems promptly. In practical terms, these issues can tip the balance from a strong caregiving fit to a fragile care arrangement.
Given the strengths of the caregiver team, the cons do not render Precious Care unusable, but they do limit its suitability. For households that can anchor care with clear, written agreements and a cooperative, solution-oriented relationship with leadership, the agency can deliver dependable, high-quality in-home support. The caregivers’ skill set may still meet demanding needs, especially for memory care, mobility assistance, and daily living tasks, despite the administrative frictions. However, the risk of scheduling gaps, caregiver turnover, and billing disputes means that the experience is unlikely to be smooth or predictable over the long term.
Alternatives should be considered for families prioritizing reliability and transparent governance. Competitors with tighter payroll controls, more consistent communication, and proactive owner involvement tend to provide steadier service and fewer billing surprises. If the plan requires guaranteed backup coverage or a clearly defined escalation path for issues, look for agencies with documented policy frameworks and verifiable references. In other words, the decision should rest on whether caregiver excellence can be sustained within a framework of dependable administration and predictable costs.
Practical next steps are straightforward. Seek a current, detailed service agreement that spells out caregiver coverage, overtime, backup plans, and how payroll is handled. Request written confirmation of billing practices, cancellation policies, and expected response times. Demand direct contact with the owner or a designated manager for escalations and ensure a transparent, testable timeline during a defined trial period. Collect references from multiple clients and verify consistency across different caregivers. If the framework cannot be solidified, clear expectations, stable scheduling, and predictable payments, then prioritizing agencies with stronger operational discipline is the prudent choice.
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Anytime diningAnytime dining is important for seniors because it allows them the flexibility to eat when they are hungry, rather than being restricted to set meal times. This can be especially beneficial for those with medical conditions or medications that affect their appetite, as well as those who may have difficulty adhering to a strict dining schedule. Overall, anytime dining promotes independence and overall well-being for seniors in senior living communities. Gluten-freeGluten-free options are important for seniors as they are more prone to digestive issues and dietary sensitivities. Offering gluten-free meal choices in senior living communities can help improve their overall health and well-being. Low / no sodiumLow/no sodium options are important for seniors because excessive sodium intake can lead to high blood pressure, heart disease, and other health issues commonly experienced by older adults. By choosing low/no sodium foods, seniors can better manage their health and reduce their risk of developing these conditions. No SugarNo sugar diets are important for seniors because they can help prevent or manage chronic conditions such as diabetes, heart disease, and obesity. Sugar can also contribute to cognitive decline and inflammation in the body, so reducing sugar intake can lead to overall improved health and well-being in older adults. OrganicOrganic foods are important for seniors because they contain fewer chemicals and pesticides, which can be harmful to aging bodies. Additionally, organic foods often have higher nutrient levels, making them a healthier choice for maintaining overall well-being in older adults. VeganVegan diets can provide numerous health benefits for seniors, including lower risk of chronic diseases, improved digestion, and increased energy levels. Additionally, plant-based diets are often rich in essential nutrients that can support overall well-being and longevity in older adults.Precious Care and Home Companion Service, Inc. is an assisted living community located in the charming city of New Port Richey, Florida. Our community is dedicated to providing exceptional care and companionship services to seniors in a warm and welcoming environment.
One of our key priorities at Precious Care is ensuring that our residents' dietary needs are met. We offer a range of dining options tailored to various dietary restrictions, including gluten-free, low/no sodium, no sugar, organic, and vegan options. Our skilled culinary team prepares delicious meals using fresh and healthy ingredients to ensure that every resident enjoys flavorful and nutritious dining experiences.
Our community is conveniently situated near several amenities that enhance the quality of life for our residents. If you're looking for a cozy cafe to enjoy a cup of coffee or meet with friends, there are three cafes located nearby. For individuals who enjoy spending time outdoors in nature's embrace, there is a beautiful park just a short distance away, providing opportunities for relaxation and leisurely strolls.
Precious Care also understands the importance of access to healthcare facilities and services. With 15 pharmacies located nearby, residents can easily obtain their medications and other healthcare necessities. Additionally, having 26 physicians in close proximity means that residents have ample options for medical professionals who can address their healthcare needs promptly.
We believe in promoting an active social life for our residents by offering proximity to various dining establishments. With 31 restaurants nearby featuring diverse cuisines, residents can enjoy culinary exploration without venturing too far from home. For individuals seeking spiritual solace or opportunities for worship, there is a place of worship nearby where they can gather with like-minded individuals.
Lastly, we prioritize the well-being of our residents by ensuring access to top-notch medical facilities during emergencies. With one hospital in our vicinity, residents can be rest assured that immediate medical attention is readily available if needed.
At Precious Care and Home Companion Service, Inc., we strive to provide a nurturing and supportive environment for our residents. With an emphasis on individualized care, delicious dining options, and proximity to various amenities, we aim to enhance the overall well-being and quality of life for all those who call our community home.
Located in New Port Richey, Florida, this area offers a variety of amenities and services within close proximity. Jay B Starkey Wilderness Park and Anclote Key Preserve State Park provide opportunities for outdoor recreation and enjoying nature. There are several dining options nearby, including Cracker Barrel, McDonald's, and Widow Fletcher's. Medical care is easily accessible with several physicians' offices and pharmacies in the vicinity. Places of worship like Metropolitan Ministries are also available for spiritual needs. For those who enjoy coffee or a quick bite to eat, Starbucks and Panera Bread are a short drive away. In case of emergencies, Medical Center Of Trinity hospital is approximately 4.9 miles away. Overall, this area offers convenience and a range of services that may be appealing for seniors looking for a comfortable living environment in New Port Richey.
Precious Care and Home Companion Service, Inc. is located at 5623 US Highway 19, Suite 315, New Port Richey, FL 34652 in Pasco County, Florida
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