Morning Star Home Health Care

Pros

• Mindful Health helped the reviewer through a very difficult time, and their support left them doing better than ever.
• The reviewer credits Mindful Health with changing their severe anxiety for the better.
• The staff are described as very friendly, welcoming, and genuinely caring.
• The reviewer states that Mindful Health saved their life and helped them reflect, rebuild, and become accountable.
• The facility is described as remarkable with incredible staff.
• The staff helped the reviewer's daughter greatly.
• The therapy options, including yoga and dance therapy, were helpful in managing the eating disorder.
• Mindful Health is noted to work with insurance and to genuinely care for patients.

Cons

• One reviewer alleges unprofessional treatment of patients by therapists and the director, along with excessive hidden fees not disclosed before treatment.
• A reviewer describes terrible customer service.
• A reviewer claims the director and staff manipulated a vulnerable patient, taking advantage of them.
• A reviewer accuses Mindful Health of a huge lack of transparency in billing, with costs not disclosed and insurance discussions avoided.
• A reviewer alleges HIPAA privacy violations due to staff sharing confidential information.
• A reviewer states patients were pressured to start medications immediately despite proper diagnoses and alternatives.
• A reviewer describes severe scheduling disorganization, with therapists wasting 30 minutes of a 1-hour session and patients still being charged for the full hour.
• A reviewer claims patients were forced to participate in Family Meal Time regardless of eating disorder issues.
• A reviewer says the nutrition class did not accommodate dietary restrictions, wasting time and money.
• A reviewer asserts the director gaslighted, manipulated, and made quick assumptions about patients.
• A reviewer reports the director avoiding inquiries about costs and not knowing how to handle their case.
• A reviewer claims they were discharged without notice after repeated attempts to schedule, with calls often being ignored.

Review

Mindful Health is a place that evokes a wide spectrum of experiences. For some people, it has been a lifeline during incredibly difficult times, offering relief from severe anxiety and a sense that they are finally moving toward stability. Several reviewers describe feeling heard and supported by the staff, and they credit the center with meaningful personal growth, better coping strategies, and renewed comfort in daily life. They point to a range of therapies - from traditional talk approaches to yoga and dance therapies - and note that the staff's kindness and willingness to help made a real difference. For at least one person, the experience was transformative enough to express deep gratitude for the level of care and the improvements in their mental well-being.

In the same breath, however, many reviewers report serious reservations or outright negative experiences. A prominent thread centers on communication and administrative follow-through. Several people describe difficulty getting timely responses to calls, messages, and emails, and they recount situations where promised actions or referrals did not materialize. Scheduling can be described as inconsistent or disorganized, with accounts of being told they weren't being taken as a patient or having appointments cancelled without clear explanations. These administrative gaps can leave patients feeling overlooked at precisely the moments when they need reliable support the most.

Billing and transparency emerge as another area of concern in multiple accounts. Some reviewers accuse the facility of billing practices that were unclear or opaque, including charges for services that were never provided or not fully disclosed beforehand. The sense of ambiguity around insurance interactions and out-of-pocket costs contributes to a feeling of being financially blindsided, which compounds emotional stress for individuals seeking treatment. A number of reviewers describe encounters where costs and billing questions were avoided or inadequately explained, leaving patients uncertain about what they owed or why.

Privacy and the conduct of staff are described in alarming terms by some reviewers. Claims range from HIPAA-related concerns to broader accusations of sharing confidential information inappropriately and a perceived lack of respect for patient boundaries. Several accounts allege coercive or manipulative dynamics - such as pressure to start medications or decisions being pushed by staff despite a patient's expressed preferences. The criticisms portray a climate in which patients feel they must navigate a web of unclear policies, uneven privacy protections, and staff behavior that some interpret as gaslighting or dismissive.

There are also narrative threads about the patient experience inside treatment programs. Some reviews describe an environment that feels like a teaching center with interns, which can translate to concerns about staff experience and consistency in care. Others report situations where patients felt they were treated as interchangeable cases rather than as individuals with unique histories and needs. In a few accounts, patients describe being discharged without adequate notice or explanation, and there are mentions of time being spent in group activities or classroom settings (such as nutrition or meal-related sessions) that did not align with their own needs or eating disorder recovery goals. For some, these experiences left them frustrated or marginalized.

On the flip side, there are reviews that emphasize warmth, listening, and effective treatment. A recurring positive theme is the presence of caring, approachable staff who are described as genuinely invested in a patient's recovery. People highlight a variety of therapeutic approaches - creative therapies, group work, and structured programs - that helped them gain insight and practical tools for managing their conditions. For those who found a good fit, the center represents a place of hope, accountability, and meaningful progress. The contrast with the more critical testimonials underscores how subjective and personally impactful mental health treatment can be, hinging on individual needs, expectations, and the precise fit between a patient and the care team.

Taken together, the collection of reviews paints a picture of a facility that has both profoundly helped some patients and deeply challenged others. The same space and staff that inspire gratitude in one person can provoke frustration or alarm in another, depending on a range of factors - from the clarity of billing and scheduling to the perceived empathy and effectiveness of care. If someone is considering Mindful Health, these narratives suggest that it would be wise to ask pointed questions upfront: what a typical week looks like in terms of therapy and group activities, how billing and insurance are handled, what privacy protections are in place, and how the center approaches treatment decisions, including medication discussions. In short, the experiences documented here emphasize the importance of thorough due diligence, transparent communication, and a careful assessment of whether the program aligns with a patient's specific needs, preferences, and goals.

This area of Naples, Florida offers a variety of amenities and services that cater to seniors looking for a convenient and vibrant community. With a range of dining options such as Joe's Diner, Tacos and Tequila Cantina, and Seasons 52 nearby, residents can enjoy delicious meals without venturing too far from home. Additionally, the presence of pharmacies like Walgreens and CVS Pharmacy ensures easy access to medications and healthcare supplies. For leisure and entertainment, Silver Spot Cinema MERCATO is a short distance away for movie nights. In terms of healthcare, reputable facilities like Physicians Day Surgery Center and NCH North Naples Hospital are conveniently located within a few miles. The proximity to parks like Delnor-Wiggins Pass State Park allows for outdoor activities and relaxation in nature. Overall, this neighborhood provides a well-rounded lifestyle for seniors seeking comfort, convenience, and quality living in Naples.

Restaurants

• Joe's Diner (0.1 miles)
• Tacos and Tequila Cantina (0.1 miles)
• Burn By Rocky Patel (0.2 miles)
• Seasons 52 (0.2 miles)
• Bravo! Italian Kitchen (0.2 miles)
• First Watch - Granada Shoppes (1.1 miles)
• McDonald's (1.3 miles)

Pharmacies

• Powerhouse Nutrition (0.2 miles)
• Walgreens (0.3 miles)
• CVS Pharmacy (0.3 miles)
• USRx Pharmacy (1.5 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.1 miles)

Cafes

• Fit & Fuel Cafe (0.3 miles)
• Grain De Cafe (0.5 miles)
• Kunjani Craft Coffee & Gallery (3 miles)
• Panera Bread (4.1 miles)

Physicians

• Basile Medispa (0.3 miles)
• Vanish Vein & Laser Ce (0.5 miles)
• Fisher Eye & Laser Center (0.9 miles)
• Vanderbilt Optical (1.1 miles)
• Advanced Eye Care & Laser (1.2 miles)
• Eye Centers of Florida (1.2 miles)
• Millennium Physician Group (1.3 miles)

Theaters

• Silver Spot Cinema MERCATO (0.3 miles)

Hospitals

• Physicians Day Surgery Center (1.2 miles)
• NCH North Naples Hospital (1.5 miles)
• Children's Rehab Cente (3.7 miles)
• Lee Health Pediatric Hematology/Oncology - Golisano Children's Health Center (4.3 miles)
• Lee Health Pediatric Ear, Nose & Throat - Golisano Children's Health Center (4.3 miles)

Parks

• Delnor-Wiggins Pass State Park (1.9 miles)
• Can U Dig It (3.3 miles)

Places of Worship

• St. Katherine's Greek Orthodox (2.6 miles)
• First Baptist Church Of Naples (3.2 miles)
• Destiny Church Naples (4.1 miles)