McKenney Home Care - Naples, FL in Naples, FL

Pros

• The RN services are described as a great experience with quick and efficient procedure handling.
• Staci Cornell-Rentz is described as amazing, incredibly helpful, and thorough in arranging timely in-home care.
• Laura and Sarah are noted as efficient, caring, kind, and responsive.
• Clients say they would highly recommend McKenney Home Care.
• The team is described as caring, compassionate, supportive, and excellent at 24/7 communication with family and hospice.
• McKenney is praised for matching caretakers to each family member's personality, providing peace of mind and comfort.
• Caregivers are described as loving, attentive, and forming trusting, family-like relationships.

Cons

• The reviewer notes there is no stability and accuses the scheduler of unprofessionalism.
• The reviewer claims the company cares more about money than caregivers, with poor communication and outdated care notes.
• The reviewer describes caregivers as inattentive, often on their phones, leading to a patient escaping through the kitchen door.
• The reviewer states there is poor staff retention and never having the same caregiver.
• The reviewer reports recent administrator changes causing ongoing problems and some good staff leaving.
• The reviewer says they would not recommend McKenney due to these issues.

Review

McKenney Home Care in Naples is best suited for families seeking highly personalized, at?home support that combines skilled nursing oversight with deeply caring, consistent caregiving. The agency shines for loved ones who need help staying at home while navigating complex needs - including memory care, medication management, and hospital-to-home transitions - without sacrificing medical oversight. For families living far away, the ability to coordinate care, arrange appointments, and monitor progress through a single, responsive team is a decisive advantage. The strongest testimonials highlight nurse involvement, careful caregiver matching, and a front?office that translates plans into reliable, day?to?day support.

That said, potential clients should consider alternatives if consistency and predictability are nonnegotiable. A number of reviews point to scheduling instability, high turnover among aides, and shifts in administration that unsettled care plans. A few families describe unhelpful billing experiences or last?minute staffing gaps, and at least one account flags rude or inattentive behavior by some staff. If the priority is a fixed, singular caregiver every day, or a rock?solid, couple?of-families?only cadence with minimal turnover, this agency may not meet those expectations. For households that require near?permanent staffing stability or a fully standardized care protocol with minimal ad hoc changes, exploring other options could be prudent.

The agency's core strengths - responsive communication, proactive planning, and strong nurse oversight - often offset the drawbacks. Families repeatedly cite rapid response times, compassionate caregivers, and meticulous care planning as the bedrock of peace of mind. A nurse is typically involved in the care plan, and regular care?plan meetings help align daily routines with evolving needs. The relational aspect also matters: when the right caregiver match is found, families report that aides become trusted, almost family-like presences, which dramatically reduces stress and supports better daily functioning for the loved one.

Another compelling dynamic is the level of coordination McKenney offers. Reviews describe seamless support across multiple settings - private home care, hospital visits, and even long?term private insurance processes - plus the practical benefit of having a single point of contact who can mobilize the team quickly. For families who must juggle schedules from out of state, or who rely on memory?care expertise and at?home living, McKenney's model - nurse?led oversight, regular communication, and a team approach to daily tasks - often proves to be a decisive enabler of staying out of a facility without sacrificing quality of care.

Nevertheless, the cautions warrant careful attention. Prospective clients should inquire about staff retention, the mechanism for assigning a consistent care team, and the escalation process when issues arise. Request a written care plan with named supervisors, confirm who will be the on?call contact after hours, and verify how billing and private?duty insurance are coordinated. If there are occasions of staff turnover or administrative changes, ask how transitions are managed and how continuity of care is preserved. These conversations help ensure the positive patterns described in favorable reviews remain the norm rather than the exception.

In the end, McKenney Home Care represents a strong fit for families prioritizing compassionate, nurse?guided home care with a proven ability to tailor services to a loved one's personality and routines. The agency is especially compelling for those seeking flexibility to manage memory?care needs, complex medical tasks, and hospital follow?up while keeping the person at home. The best results come when plans are explicit, supervisors are clearly identified, and expectations about staffing stability are aligned up front. When those conditions are in place, McKenney stands out in the Naples area as a capable partner that can deliver reliable, person?centered care without forcing a move to assisted living.

This area of Naples, Florida offers a variety of amenities and services that cater to the needs of seniors. With multiple physicians, pharmacies, and hospitals within just a few miles, residents have easy access to medical care. There are also several cafes and restaurants nearby for socializing and dining out. For entertainment, there is a cinema within 1.2 miles where you can catch a movie. Additionally, there are places of worship for spiritual fulfillment and parks like Delnor-Wiggins Pass State Park for outdoor recreation. Overall, this neighborhood provides convenience and opportunities for seniors to stay active and engaged in the community.

Physicians

• Vanderbilt Optical (0.2 miles)
• Basile Medispa (1 miles)
• Patrice Chernay Mack (1.5 miles)
• Vanish Vein & Laser Ce (1.8 miles)
• Advanced Medical Center (1.9 miles)
• Advanced Medical Center (1.9 miles)
• Gulfshore Oral Surgery (2.1 miles)

Cafes

• Grain De Cafe (0.8 miles)
• Fit & Fuel Cafe (1.1 miles)
• Kunjani Craft Coffee & Gallery (1.8 miles)

Pharmacies

• CVS Pharmacy (1 miles)
• Walgreens (1.1 miles)
• Powerhouse Nutrition (1.1 miles)
• CVS Pharmacy (1.8 miles)
• Walgreens (2.3 miles)
• Walgreens (2.3 miles)
• CVS Pharmacy (2.3 miles)

Restaurants

• Seasons 52 (1.1 miles)
• Tacos and Tequila Cantina (1.1 miles)
• Burn By Rocky Patel (1.2 miles)
• Bravo! Italian Kitchen (1.3 miles)
• Joe's Diner (1.4 miles)
• True Food Kitchen (1.7 miles)
• Baleen (2 miles)

Theaters

• Silver Spot Cinema MERCATO (1.2 miles)

Places of Worship

• St. Katherine's Greek Orthodox (2.4 miles)
• First Baptist Church Of Naples (3 miles)

Hospitals

• Physicians Day Surgery Center (2.5 miles)
• NCH North Naples Hospital (2.8 miles)
• Children's Rehab Cente (3 miles)
• Lee Health Pediatric Ear, Nose & Throat - Golisano Children's Health Center (3.8 miles)
• Lee Health Pediatric Hematology/Oncology - Golisano Children's Health Center (3.8 miles)

Parks

• Delnor-Wiggins Pass State Park (2.8 miles)
• Can U Dig It (4 miles)