Caretenders

Pros

• The therapists are excellent and very caring.
• The facility is great and the staff are tremendously dedicated.
• The PT was very helpful and Mike pinpointed the problem almost immediately.
• The care and service are exceptional.
• The care is excellent, with highly educated, friendly personnel who are a pleasure to work with.
• The entire staff is very helpful, especially for balance therapy after a stroke, and they are highly recommended.
• Mike provides an extremely positive experience for vertigo symptoms.
• The center is quick to provide appointments and has a professional, knowledgeable staff.
• The center is a fun place to go.
• The staff are wonderful and knowledgeable.
• Michael was thorough in explaining and providing guidance on next steps.
• The center provides great, targeted help with balance problems; best in the business.
• Michael and the entire staff have improved patients' quality of life immensely.

Cons

• They had yet to see much improvement despite the therapy.
• They felt their own experience did not match the therapists' excellence (the reviewer said "me not so much").
• They criticized the scheduling, describing the staggered schedule and constant calls to change appointment times as disruptive.

Review

Across the board, the experiences shared about FYZICAL Therapy & Balance Center speak to a consistent core: compassionate, individualized care delivered by highly skilled professionals who genuinely listen and tailor each plan to the person in front of them. Many reviewers highlight the warmth and attentiveness of the therapists, noting that they take the time to understand each patient's unique needs and to partner with them on the path to improvement. This sense of being heard and supported permeates the narratives, whether someone is seeking help for balance, dizziness, vertigo, or post-stroke symptoms.

A recurring theme is the depth of expertise and the dedication of the staff. Several comments point to the team's education, professionalism, and ability to move beyond generic suggestions to targeted, effective interventions. Patients repeatedly describe the clinicians as educated, knowledgeable, and highly competent, with Mike in particular singled out for his diagnostic acumen and practical guidance. Phrases like "best in the business," "exceptional care and service," and "top notch for knowledge and manner" populate the feedback, underscoring a shared view that the clinicians are not only kind but also exceptionally capable at pinpointing problems and charting useful next steps.

The care experience is especially meaningful for individuals dealing with balance disorders and vertigo. Multiple reviews recount meaningful progress after vestibular issues, including vestibular neuritis and vertigo, with improvements occurring within weeks of therapy and ongoing gains through home exercise programs. One patient noted dramatic relief from vertigo symptoms after working with Mike, and another highlighted a several-week trajectory of improvement after starting PT at FYZICAL. The emphasis on understanding the physiology and guiding patients through exercises with clarity - often with careful explanations of why certain moves help - appears to be a cornerstone of the approach, helping people regain confidence in their daily activities.

There are also several standout anecdotes that reflect how the team supports practical, everyday problem-solving. For example, one patient shared a detailed account of bringing in a neck-stretching device and receiving a candid evaluation from Michael that uncovered a device defect and demonstrated how to use an alternative approach with a rolled towel. The outcome was not only relief from tingling but also a sense of being in highly capable hands - an illustration of how the clinicians apply their knowledge to real-world challenges and empower patients with actionable solutions.

The scheduling and administrative experience receives mixed feedback, but with a common undercurrent of appreciation for prompt access and professional handling. A number of reviewers note quick intake and easy appointment access, which aligns with the overall impression of an efficiently run facility. On the other hand, at least one reviewer mentioned a preference for more streamlined scheduling communications, highlighting several time-change calls that felt excessive. This suggests that while the practice generally maintains a responsive and organized system, there is room for optimizing outreach to respect patients' varied schedules.

Beyond the clinical outcomes, the atmosphere and patient-facing environment emerge as consistently positive. Patients describe the gym as pleasant, well-equipped, clean, and supportive, with staff who are not only capable but also warm and encouraging. There is a sense that people look forward to their sessions not just because of the improvements they experience, but because they feel understood and valued by a team that treats them with patience and care. Individual names appear repeatedly - people like Brittany and Danielle are singled out for their professional and compassionate approach, and even a seasoned patient notes gratitude for the overall leadership within the practice.

Taken together, the testimonials paint a picture of a physical therapy center that patients trust for serious, lasting improvements in balance, dizziness, and related conditions. The therapists' ability to diagnose accurately, tailor plans to each person, explain the reasoning behind the interventions, and couple that with a supportive, well-organized environment contributes to outcomes that patients describe as life-changing. Whether returning for a second year of sessions or starting care after a challenging medical event, reviewers consistently convey confidence in the quality of care, the dedication of the staff, and the tangible gains in function and quality of life.

This part of Naples, Florida offers a mix of dining options, pharmacies, cafes, medical facilities, entertainment venues, and places of worship within a convenient radius. Residents can enjoy a variety of cuisines at restaurants like Tacos and Tequila Cantina, Joe's Diner, and Seasons 52. There are also several pharmacies nearby such as Walgreens, CVS Pharmacy, and Powerhouse Nutrition for easy access to medications and healthcare products. For leisure activities, seniors can visit the Silver Spot Cinema MERCATO or explore the beautiful Delnor-Wiggins Pass State Park. Additionally, there are reputable medical centers like Basile Medispa and Fisher Eye & Laser Center in close proximity for healthcare needs. Places of worship such as St. Katherine's Greek Orthodox Church and First Baptist Church Of Naples provide spiritual support for those seeking it. Overall, this area offers a balanced mix of amenities that cater to both practical needs and recreational interests for senior living.

Restaurants

• Tacos and Tequila Cantina (0.1 miles)
• Joe's Diner (0.2 miles)
• Seasons 52 (0.2 miles)
• Burn By Rocky Patel (0.2 miles)
• Bravo! Italian Kitchen (0.2 miles)
• First Watch - Granada Shoppes (1.1 miles)
• McDonald's (1.3 miles)

Pharmacies

• Powerhouse Nutrition (0.2 miles)
• Walgreens (0.2 miles)
• CVS Pharmacy (0.3 miles)
• USRx Pharmacy (1.5 miles)
• CVS Pharmacy (2.1 miles)
• Walgreens (2.1 miles)
• CVS Pharmacy (2.1 miles)

Cafes

• Fit & Fuel Cafe (0.2 miles)
• Grain De Cafe (0.4 miles)
• Kunjani Craft Coffee & Gallery (3 miles)
• Panera Bread (4.1 miles)

Physicians

• Basile Medispa (0.3 miles)
• Vanish Vein & Laser Ce (0.6 miles)
• Fisher Eye & Laser Center (0.9 miles)
• Vanderbilt Optical (1.1 miles)
• Advanced Eye Care & Laser (1.2 miles)
• Eye Centers of Florida (1.3 miles)
• Millennium Physician Group (1.4 miles)

Theaters

• Silver Spot Cinema MERCATO (0.3 miles)

Hospitals

• Physicians Day Surgery Center (1.2 miles)
• NCH North Naples Hospital (1.6 miles)
• Children's Rehab Cente (3.7 miles)
• Lee Health Pediatric Hematology/Oncology - Golisano Children's Health Center (4.3 miles)
• Lee Health Pediatric Ear, Nose & Throat - Golisano Children's Health Center (4.3 miles)

Parks

• Delnor-Wiggins Pass State Park (1.9 miles)
• Can U Dig It (3.3 miles)

Places of Worship

• St. Katherine's Greek Orthodox (2.5 miles)
• First Baptist Church Of Naples (3.2 miles)
• Destiny Church Naples (4.1 miles)