789 North West 145Th Terrace, Miami, FL 33168
For more information about senior living options: (844) 490-3973
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Karen is described as incredible in guiding the move-in process and providing ongoing support. Daniel Dhanaram, Director of Resident Services, shows consistent kindness and makes a real difference in residents' daily lives. The nursing team is noted as responsive and helpful with every request and question, providing comprehensive updates. Staff tailor activities to residents' interests, helping engage them. The reviewer highly recommends working with Karen when seeking an assisted living facility. The facility is described as an amazing community that cares for residents and families.
The Sterling Aventura is not as advertised and should only be considered for fully independent seniors. The overall experience is described as horrible, with marketing that seemed designed to get people in the door. A resident was abruptly kicked out by management, and they refused to readmit her unless she moved to memory care. The director and management are portrayed as unresponsive, careless, irresponsible, and cruel, including withholding video footage and misrepresenting camera functionality. Medications were mishandled and a nurse misidentified a different resident as the mom; there were falls and hospital visits suggesting neglect. Staff are accused of yelling at residents and being disrespectful, especially toward non-English speakers, with some staff described as rude and unsuitable for caregiving. Billing issues are reported, including an unresolved refund and unresponsiveness from Anthony Ferro. The mom's health and happiness declined during the stay, reflecting a lack of care and compassion.The Sterling Aventura Assisted Living and Memory Care has inspired a wide range of opinions from families, with some calling it a beautiful, well-run facility while others describe shocking levels of neglect and mismanagement. Several reviewers argue that the property's outward appearance and initial responsiveness mask deeper problems in how residents are treated, how medical and daily-care needs are managed, and how families are kept in the loop about their loved ones. The contrast between praise and alarm is striking and recurring across multiple accounts.
One family's experience centers on care for an 87-year-old mother who was undergoing radiation for lung cancer and dealing with a leg blood clot. She was heavy on medications, which contributed to confusion and disorientation at night in a brand-new environment. After she briefly stepped out of her apartment while disoriented, management claimed such wandering had happened on more than one occasion. But the family says they were not informed promptly and were told she must move to the memory care floor because she was deemed a danger to herself and others. The family contends there was no staff on that floor qualified to handle her needs, and they were told she would need to be tested for a urinary tract infection - only to have the hospital tests come back negative. The core issue, they insist, was a potential meds-related confusion, but they felt the management couldn't have cared less. They allege the facility refused to readmit her unless she moved to memory care, a much more expensive option, even though she was not at that stage. They report a lack of opportunity to revisit the decision when her condition improved, and they describe the process of trying to view video footage of her wandering as mishandled and opaque, with claims that cameras might not even be operational.
Another thread of concern comes from a broader pattern of neglect and disorganization that multiple reviewers allege. One family recounts a grandfather who was left unattended and fell from a chair, resulting in injuries and prolonged hospital visits, and they describe nurses as yelling and being rough with residents who are confused. They also point to surveillance videos as a potential tool that is either used inconsistently or not made available, leading to questions about what actually happens on the floors. These reviewers characterize the facility as being overly focused on money and marketing, with a sense of indifference toward the day-to-day safety and dignity of residents. The fears expressed include a loss of trust in staff accuracy and accountability, especially regarding medication management and the accuracy of communications about a resident's health or incidents.
A different set of accounts recalls a more personal decline in a family member who spent her last six months at The Sterling Aventura. The reviewer describes a steady deterioration in health and happiness, with the resident never feeling truly cared for or embraced by the care team. A key point raised is that staff reportedly yelled at the mother when she spoke Spanish, highlighting language barriers and a sense of disrespect toward elderly residents who are vulnerable and may express themselves in ways that staff find challenging. The reviewer ultimately moved her to a smaller facility where she could receive more individualized attention, later recognizing the Sterling staff's failure to provide the compassion and tailored care promised to families. Yet, amid the criticisms, there is a note of guarded gratitude toward one staff member who demonstrated kindness: Daniel Dhanaram, the Director of Resident Services, who allegedly stood out for his consistent attentiveness and ability to brighten the resident's day. The reviewer underscores a mixed message: while one person stood out for compassion, the overall experience was marred by a perception of staff insensitivity and organizational inadequacies.
The negative portrayals also touch on administrative and logistical frustrations. Several reviewers describe miscommunications and errors around medical and care matters, including reports of wrong medications and conflicting information about a resident's status - such as confusion about a fall or other incidents. There are also complaints about billing and refunds, particularly involving a staff member named Anthony Ferro who handles billing and administration. In one case, a refund was owed since March, with a refund check arriving with unclear or seemingly incorrect amounts, followed by repeated unreturned calls and a perception of unavailability and unprofessionalism. These issues contribute to a broader impression of a disconnect between the facility's promises and the realities experienced by families.
In contrast to the troubling narratives, other reviewers offer very positive, even glowing, assessments of life at The Sterling Aventura. A number of families praise Karen, who coordinates the move-in process, virtual tours, and ongoing support. They describe her as thorough, professional, and compassionate, ensuring that everything is in order before move-in and continuing to check in afterward. Daniel is also frequently highlighted for his role in engaging residents - particularly a father-in-law who had previously resisted participation in activities. By asking about the resident's likes and tailoring programs accordingly, these reviewers say he helped boost engagement and quality of life. The nursing team is described as responsive and communicative, consistently following up with families and providing updates on residents' status. Some families even characterize Sterling Aventura as an excellent facility and highly recommend working with Karen or praising the overall environment as where a loved one can receive attentive care.
Taken together, the collection of reviews presents a highly polarized portrait. To some families, The Sterling Aventura represents a well-maintained, aesthetically pleasing community with caring staff and responsive administrators who make meaningful efforts to engage residents and reassure families. To others, it is a place where miscommunication, perceived disregard for resident well-being, and inconsistencies in care and transparency have caused trauma and regret. The common threads - ranging from concerns about memory care placement, to the handling of wandering and medication issues, to access to video evidence and the reliability of camera surveillance - underscore the importance for prospective families to conduct thorough, multi-visit assessments, ask pointed questions about staff training and language support, verify policies around memory care transitions, and closely review financial terms and accountability measures.
For families evaluating a potential move to The Sterling Aventura, these stories suggest a cautious approach: seek clarity on how decisions are made when a resident's condition changes, insist on timely and direct communication with management, request concrete evidence about safety measures and monitoring, and consider whether the facility's level of independence matches the resident's needs. While there are commendations for staff who deliver genuine compassion and effective engagement - particularly Karen, Daniel, and certain members of the nursing team - the overall sentiment remains mixed, reminding families that experience can vary by individual staff, daily circumstances, and how well the facility can adapt to each resident's unique health trajectory and personal preferences.
6 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Miami International (9 miles away) Fort Lauderdale-Hollywood International (12 miles away)
24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones. Coordination with health care providersCoordination with health care providers is crucial for seniors to ensure proper medical care, medication management, and overall well-being. This collaboration helps prevent overlapping treatments, track progress more effectively, and provide comprehensive support tailored to individual needs.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.
Transportation arrangement (medical)Transportation arrangements for medical purposes are essential for seniors as they may have difficulty driving themselves to appointments or accessing public transportation. Having reliable and safe transportation options ensures that seniors can receive timely medical care and maintain their health and well-being.
Transportation to doctors appointmentsTransportation to doctors' appointments is crucial for seniors as it ensures they have access to necessary medical care and support for their health needs. Without reliable transportation, seniors may struggle to attend important appointments, leading to potential delays in treatment and health complications. Providing transportation services helps seniors maintain their overall well-being and quality of life. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.Welcome to Vangela's Assisted Living Facility, a premier community nestled in the vibrant heart of Miami, FL. Our facility is designed to provide a warm and welcoming environment for residents, offering a perfect blend of comfort and care.
At Vangela's, residents can enjoy beautifully furnished accommodations with all the necessary amenities for a fulfilling lifestyle. Our inviting dining room serves nutritious meals tailored to meet special dietary restrictions, ensuring every resident enjoys delicious and healthy options. With outdoor spaces and serene gardens, our community promotes relaxation and connection with nature.
We pride ourselves on delivering exceptional care services that cater to each individual's needs. Our dedicated staff provides assistance with daily living activities such as bathing, dressing, and transfers, alongside medication management and meal preparation. We also coordinate seamlessly with healthcare providers and offer specialized support for diabetes management.
Residents can take advantage of scheduled daily activities designed to engage both body and mind, fostering social connections among peers. Additionally, our transportation arrangements make it easy for residents to attend medical appointments or explore local attractions.
Strategically located near parks for leisurely outings and surrounded by six pharmacies and three restaurants, Vangela's Assisted Living Facility ensures convenience at every turn. With housekeeping services and high-speed internet available throughout the community, we strive to make life comfortable while encouraging independence.
Experience compassionate care in a vibrant setting at Vangela's Assisted Living Facility — where your loved ones will feel right at home!
This part of Miami, Florida offers a diverse range of amenities and services that cater to senior living. With a variety of restaurants nearby, such as Jackson Soul Food II and Mandolin Aegean Bistro, seniors can enjoy delicious meals without having to travel far. The proximity to several parks like Scott Park and Haulover Beach Park provides opportunities for outdoor activities and relaxation. In terms of healthcare, there are multiple pharmacies, hospitals including Joe DiMaggio Children's Hospital and Mount Sinai Medical Center, as well as physicians' offices within close reach. Transportation options like Tri-Rail Metrorail Transfer and Hertz Rent A Car make it convenient for seniors to get around the area. Overall, this neighborhood offers a mix of convenience, healthcare facilities, recreational spots, and dining options that could make it an attractive choice for seniors looking to settle in Miami.
Vangela's Assisted Living Facility is located at 789 North West 145Th Terrace, Miami, FL 33168 in Miami-Dade County, Florida
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