Troy & Greg is an assisted living community in Miami, FL.
Information last verified:
12260 South West 184 Street, Miami, FL 33177
For more information about senior living options: (866) 208-4318
4.4 from 120 reviews
5 stars
88
4 stars
15
3 stars
6
2 stars
0
1 stars
11
Overall Review of Troy & Greg
common6 reviews mention this
Location makes it easy to explore
The location is repeatedly praised as a strong base for exploring Miami and nearby areas.
Multiple reviewers say the location works well for getting to Miami and other nearby destinations without feeling isolated. Several also mention access to nearby attractions and everyday conveniences, including a zoo close by and nearby pharmacies and restaurants. A few reviews note drawbacks of local driving and traffic at certain times, which can affect how quickly you reach downtown.
common5 reviews mention this
Clean facilities and well-kept grounds
Clean bathrooms, showers, and grounds come up often in reviews.
Reviewers frequently describe the restrooms, showers, and laundry areas as clean and well maintained. Others add that the overall grounds look cared for, including mentions of the pool area being kept in good shape (though some note it has limited hours). A few reviews also raise concerns about the condition of specific water features, which is the main cleanliness-related complaint.
common7 reviews mention this
Staff support is a highlight
Front office staff and rangers are repeatedly described as helpful and professional.
Several reviews highlight positive interactions with the front office, describing staff as friendly, on point, and willing to go above and beyond. Others mention quick, no-fuss check-in and note that rangers helped keep the stay running smoothly. There are occasional negative experiences with individual staff members, but the overall tone is that support is responsive when issues come up.
caveat4 reviews mention this
Rules and restrictions can feel strict
Guests mention limitations on pets, pool use, and access policies.
Some reviewers say the rules felt restrictive, especially around pets and pool behavior or toys. There are also complaints about Wi‑Fi availability and about needing an app for certain tasks, which some guests found frustrating. A few reviewers report safety and maintenance concerns tied to pool and water slide conditions, making it harder for families to rely on those amenities during their stay.
How we summarize
Counts show how many written reviews mention each theme; a review can touch several themes, and only frequently mentioned themes are displayed.
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