Riverside Senior Care Inc

Pros

• Riverside Care Center offers top-tier skilled nursing care.
• The staff are friendly, compassionate, knowledgeable, and consistently go above and beyond.
• The atmosphere is warm, clean, and inviting for residents and visitors.
• The meals are nutritious, delicious, and thoughtfully planned to meet dietary needs.
• The facility is older but exceptionally well-maintained.
• Families feel like part of a loving, family-like community at Riverside.
• The administrator, Juan, is welcoming, approachable, and genuinely invested in residents' well-being.
• The therapy department keeps residents mobile and engaged.
• Families would highly recommend Riverside for reliable and compassionate care.

Cons

• The building is decrepit.
• Everywhere smells old and like mold.
• Personal hygiene care was not provided to him.
• No doctor or nurse could see his veins for dehydration.
• Nurses do not speak English.
• The reviewer believes their father could have died if he had remained there.
• The staff are very slow to react to calls for help.
• The call system does not transfer directly to the patient.
• There is a very bad smell throughout the facility.

Review

Riverside Care Center emerges from a broad set of experiences as a place where warmth, attentiveness, and a sense of family are frequently highlighted. Many reviewers praise the atmosphere as welcoming, with an emphasis on cleanliness and upkeep that gives the impression of care and pride in the facility. Even when acknowledging that the building is older, several accounts stress that it is exceptionally well-maintained and that upgrades to the facility have helped refresh the surroundings. Across the board, the sentiment about the staff - friendly, professional, and genuinely invested in residents' well-being - comes through clearly, whether people are there for short visits or longer stays.

In the context of hospice and end-of-life care, Riverside shines for many families. When a loved one needed hospice support under the care of VITAS, the care center became a source of reassurance. Visitors describe the environment as warm, clean, and inviting, providing comfort during a difficult time. The staff are repeatedly characterized as not only compassionate and friendly but also highly knowledgeable. Families note that staff members take pride in delivering care that respects each resident's unique needs, whether that involves medical attention or engaging conversations that help maintain dignity and connection. The meals are singled out for being nutritious and tasty, with options that accommodate different dietary needs, reflecting thoughtful meal planning and a commitment to overall well-being.

A number of reviews express deep gratitude to specific members of the Riverside team, underscoring the personal bonds that can form in a care setting. Families frequently name individual staff who made a meaningful impact, and many criticisms of the facility are tempered by recognition of the administrator and other employees who seem to operate with a true sense of belonging and teamwork. In particular, several families mention the administrator, Juan, as welcoming and actively involved in daily operations - an approachable presence who contributes to the sense that residents and their families are valued. The staff are praised for greeting visitors with smiles, for a culture of warmth throughout the center, and for consistent attentiveness that leaves many residents in better spirits after each visit.

Therapy and mobility support also feature prominently in positive reviews. One account praises the therapy department for its role in helping a resident stay mobile, highlighting the proactive approach to rehabilitation and the ongoing effort to maintain independence and physical function. Families repeatedly observe that residents are well-groomed and well-cared-for, with staff who communicate effectively about treatment plans and progress. This combination of medical oversight, supportive therapy, and clear communication helps to create a sense of confidence among family members that their loved ones are receiving comprehensive, attentive care.

However, the picture is not uniformly rosy. A subset of reviews raises serious concerns about the facility's condition and operations. Some commentators describe the building as decrepit, with areas that feel tired or decayed and a smell of oldness or moisture that marks the environment. These reviewers argue that the physical state of the facility can undermine the overall experience, even if individual care teams are competent and compassionate. In addition to physical condition, some reviewers report operational frustrations: calls that do not reach the patient directly, requiring interaction with an operator or floor staff first; inconsistent cellphone reception; and language barriers where nurses do not speak English, which can complicate communication with families. Such comments highlight that, for some guests, logistics and language access can detract from an otherwise positive impression of care.

Perhaps the most troubling notes come from families who describe gaps in medical attention or basic daily care. One reviewer recounts a frightening experience of dehydration and delayed medical assessment, with criticism about the timeliness of responses and the inability to access direct, timely care. Another account conveys a stark sense of neglect, describing a relative who did not receive adequate personal hygiene or physical therapy over an extended period, with a suggestion that the facility's response to urgent needs was insufficient and that problems extended to infection control. A particularly strong negative statement declares that such a place represents some of the worst care imaginable, underscoring the impact of perceived neglect on families during vulnerable times.

Despite these grave concerns, many reviews emphasize that Riverside can be an excellent choice for some families and residents. Several respondents describe experiences that range from good to outstanding - the building may be aged, but care quality and staff empathy are repeatedly praised. Several short notes capture the sentiment: statements like "Great," "Good service," "Very good," and "Wonderful facility" appear alongside longer stories of satisfaction with daily caregiving, the kindness of staff, and the reassurance of receiving regular updates. For families who experience consistent, attentive care from a capable team, Riverside is positioned as a strong option within the community, sometimes described as "the best we have" in comparison with other facilities.

In sum, Riverside Care Center presents a nuanced picture: a setting where many residents and families feel deeply cared for, treated with dignity, and supported by a compassionate staff that often goes above and beyond. The facility's strengths - cleanliness, warmth, attentive nursing and therapy teams, and a welcoming administrative leadership - contribute to overwhelmingly positive experiences for numerous families, including those navigating hospice care. At the same time, there are notable concerns about the physical condition of the building, the practicality of day-to-day operations, and, in some cases, gaps in medical and daily-care provision. For anyone considering Riverside, the takeaway is to weigh these varied experiences carefully: the people and the care they receive can be outstanding, but it's important to evaluate the facility's current state, speak with staff about specific care needs, and verify communication pathways and language support to ensure alignment with individual expectations and requirements.

This part of Miami, Florida offers a variety of amenities and services that may be appealing to seniors looking to relocate. With multiple pharmacies within close proximity, access to healthcare and medication is convenient. Additionally, there are several parks nearby for leisurely walks or outdoor activities. The presence of places of worship provides opportunities for spiritual fulfillment and community engagement. A range of dining options including cafes and restaurants offer diverse culinary choices. Access to physicians and hospitals in the area ensures that healthcare needs can be readily addressed. Overall, this neighborhood provides a mix of essential services and recreational options that may suit the lifestyle preferences of seniors looking for a well-rounded living environment.

Pharmacies

• Walgreens (0.9 miles)
• Walmart Pharmacy (1.5 miles)
• CVS Pharmacy (1.5 miles)
• Walgreens (2 miles)
• CVS Pharmacy (2.1 miles)
• CVS Pharmacy (2.3 miles)
• Winn-Dixie (2.3 miles)

Parks

• Goulds Park (1.3 miles)
• Eureka Park (3.3 miles)
• Bill Sadowski Park and Nature Center (4.4 miles)
• Colonial Drive Park (4.7 miles)
• Chuck Pezoldt Park (5.6 miles)
• Coral Reef Park (5.7 miles)
• Biscayne National Park (6.5 miles)

Places of Worship

• Pinelands Presbyterian Church (1.6 miles)
• Good Samaritan Church (3.9 miles)
• Christ Fellowship Church (4.1 miles)
• King Jesus Ministry (7 miles)
• St Louis Catholic Church (7.7 miles)

Restaurants

• Pinecrest Bakery (1.6 miles)
• McDonald's (1.7 miles)
• Ernesto's Taco Shop (1.7 miles)
• KFC (2 miles)
• McDonald's (2.1 miles)
• Sandbar Sports Grill (2.1 miles)
• Denny's (2.2 miles)

Cafes

• Starbucks (2.3 miles)
• Starbucks (5.1 miles)
• Panera Bread (6.2 miles)
• Mario's Latin Cafe (8.4 miles)

Physicians

• Conviva Care Center Quail Roost (2.7 miles)
• Pediatric Associates Homestead (5.3 miles)
• Oscar L Hernandez MD (5.3 miles)
• Miami Medical Associates (7 miles)
• Davina Medical Care (7 miles)
• Coral Reef Medical Group (8.1 miles)
• Bermudez Roberto MD (8.1 miles)

Hospitals

• Jackson South Community Hospital (5.2 miles)
• Jackson South Medical Center (5.2 miles)
• Dynamic Pediatric Therapy (8.1 miles)
• Homestead Pediatric Associates (8.9 miles)
• Va Primary Care Clinic (9.1 miles)