Heartland Health Care Center Kendall

9400 S.W. 137th Avenue, Kendall, FL 33186

For more information about senior living options: (844) 490-3973

3.2 from 100 reviews
5 stars
45
4 stars
8
3 stars
4
2 stars
6
1 stars
37

Assisted Living Skilled Nursing Facility

Overall Review of Heartland Health Care Center Kendall

Pros

  • pro The nursing staff has been exceptional, providing excellent service and compassionate care.
  • pro The staff are compassionate, attentive, and truly dedicated to residents' wellbeing.
  • pro The entire team works together as an excellent unit to help patients recover.
  • pro The wound care team, especially Yelenys Hernandez, demonstrates exceptional expertise and compassionate daily care.
  • pro The therapy team is top-notch, with therapists and nurses delivering outstanding care that supports recovery.
  • pro The facility is clean, modern, and well-equipped, contributing to a positive recovery environment.
  • pro The administration, including the DON Amaury Alonso, is engaged, supportive, and dedicated to high-quality care.

Cons

  • pro The beds are outdated and have no safety rails.
  • pro The facility smells like mildew and the air conditioning unit looks dirty.
  • pro The hallway rug is old and worn.
  • pro If a patient is a fall risk, they are placed in a wheelchair by the nurses' station overnight.
  • pro The place is filthy, dirty, and uninhabitable.
  • pro The staff are underqualified and careless, and call buttons often go unanswered for hours.
  • pro The beds and furniture appear from the 1950s, with rust and heavy wear.
  • pro There are live roaches and mold, and patients go days without showers.
  • pro The administration is viewed as prioritizing savings over patient safety and lacks integrity.
  • pro The facility has led to neglect resulting in pneumonia, infections, and even death; it should be shut down.

Review

NSPIRE Kendall (formerly Heartland Kendall) is best suited for families prioritizing rehabilitation and skilled nursing quality over cosmetic perfection in the facility. The center shows real strength in therapy and nursing dedication when staff are allowed to focus on patient recovery. Families that want aggressive physical and occupational therapy, along with consistently attentive nursing and wound care, will find value here. It works best when a loved one needs a clear rehabilitation pathway and when relatives can stay engaged, monitor progress, and advocate for timely care. In short, this is a facility that can deliver meaningful rehab gains, but only for those prepared to endure a setting whose upkeep and daily operations have a history of serious inconsistencies.

Alternatives should be considered for anyone who cannot tolerate persistent cleanliness and safety concerns. Reviewers describe outdated bedding, worn furniture, strong odors, and intermittent housekeeping issues that undermine trust in daily care. If a safe, well-maintained environment with modern amenities and reliable communication is non-negotiable, other centers may be more suitable. Families with high-risk medical needs, or those seeking a facility with minimal gaps in response to calls and rapid escalation of problems, should explore options where cleanliness metrics and safety standards are more consistently met. In short, the decision should weigh environmental quality and dependable communication as heavily as clinical capability.

The strongest positives - robust rehab services, on-time medication administration, and genuinely caring staff - often rise above the more troubling notes. Several residents and family members praise the nursing department, the wound care team, and the rehabilitation therapists for competence, compassion, and hands-on support. When management is responsive, the care team can coordinate effectively, and discharge planning flows smoothly, families feel reassured about progress toward recovery. However, these strengths sit alongside recurrent reports of outdated rooms, rusted furniture, mold or musty smells, and safety concerns such as missing bed rails and difficult-to-reach call bells. The mismatch between excellent clinical care and a deteriorating physical environment creates a fragile balance that families must navigate.

To mitigate risk, prospective residents should insist on concrete, documentable safeguards before admission. Request a thorough room and facility inspection, focusing on cleanliness, odor control, safety features (including bed rails and fall-prevention equipment), and the reliability of call systems. Seek written assurances about therapy time commitments and daily rehabilitation schedules, then verify that therapists and nurses will be consistently available and responsive. Ask for a specific escalation process for concerns, and insist on regular updates from the Director of Nursing and administration. A campus tour should be used to gauge whether frontline staff feel overworked or understaffed, and to observe interactions that reveal the true quality of daily care.

This center appears to work best for patients who view rehab outcomes as the primary measure of value and who come in with families willing to stay engaged and vigilant. If social work, discharge coordination, and timely therapy unlock meaningful recovery, NSPIRE Kendall can be a strong choice. Yet for long-term care where ongoing cleanliness, reliable daily maintenance, and consistently prompt nurse availability matter most, this facility often falls short of expectations. The decision should be guided by a clear hierarchy of priorities: rehabilitation potency and compassionate care versus the certainty of a consistently clean, well-maintained, and seamlessly responsive environment.

Bottom line: NSPIRE Kendall offers credible rehab results and devoted staff, and it can be a good fit for families who can actively participate in oversight. It is not a universal solution. For families whose nonnegotiables include pristine surroundings, rigorous infection control, dependable call responsiveness, and consistently modern amenities, exploring alternatives is prudent. If rehabilitation progress and human warmth are the deciding factors - and a carefully managed plan to address environmental and communication gaps is in place - this center can deliver real gains. Proceed with a structured due diligence plan, and balance the compelling therapy strengths against the ongoing environmental and operational concerns before choosing.

Features

Housing

  • 54 resident community capacity 54 resident community capacity

Types of Care

  • Assisted Living Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
  • Skilled Nursing Facility Skilled Nursing FacilitySkilled Nursing Facilities are crucial for seniors as they provide round-the-clock medical care, rehabilitation services, and assistance with daily activities. These facilities ensure that seniors receive the specialized care they need to maintain their health and well-being as they age.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Cable or satellite TV Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Dining room Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Fully furnished Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Garden GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
  • Housekeeping services Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Move-in coordination Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
  • Outdoor space Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Miami International (11 miles away) Miami International (11 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.
  • 24-hour supervision 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
  • Activities of daily living assistance Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
  • Assistance with bathing Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
  • Assistance with dressing Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
  • Assistance with transfers Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Meal preparation and service Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
  • Medication management Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Community-sponsored activities Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.
  • Scheduled daily activities Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.

Description

Heartland Health Care Center Kendall is a skilled nursing facility located in Kendall, FL. With a range of amenities and care services available, it is designed to provide a comfortable and supportive living environment for residents.

The community offers various amenities to enhance the quality of life for its residents. These include a beauty salon, cable or satellite TV, community-operated transportation, a computer center, a dining room, a fitness room, fully furnished accommodations, a gaming room, a garden, housekeeping services, a kitchenette, move-in coordination assistance, outdoor spaces for relaxation and recreation, private bathrooms for each resident's convenience, restaurant-style dining options with special dietary restrictions catered to and provided for. There is also a small library available for those who enjoy reading and access to telephone service to stay connected with loved ones. Additionally, there is Wi-Fi/high-speed internet available throughout the facility.

Heartland Health Care Center Kendall offers 24-hour supervision to ensure the safety and well-being of its residents. The staff provides assistance with activities of daily living such as bathing and dressing. They also offer assistance with transfers and have specialized programs for individuals following diabetes diets. Meal preparation and service are provided along with medication management.

Residents can enjoy various activities organized by the community. The concierge services offered help in planning day trips while maintaining an active lifestyle through fitness programs. Resident-run activities encourage socialization among peers. Scheduled daily activities further enhance engagement within the community.

Heartland Health Care Center Kendall benefits from its convenient location near cafes, parks where residents can enjoy outdoor activities or outings nearby their surroundings as well as ample choices of pharmacies offering easy access to medications when needed. Nearby physicians make medical attention readily accessible whenever required by residents. Additionally having restaurants close by ensures that residents have options if they wish to dine out during their stay at Heartland Health Care Center Kendall. Places of worship nearby provide spiritual support that aligns with individual beliefs.

Overall Heartland Health Care Center Kendall is a well-equipped assisted living community that provides the necessary care and amenities to ensure the comfort and well-being of its residents while promoting an active and fulfilling lifestyle.

Nearby Places of Interest

Cafes

  • Panera Bread (0.3 miles)
  • Moulin Rose Cake & Bakery Shop (4.3 miles)
  • Panera Bread (5.9 miles)
  • Nespresso Boutique at Macy's (6.4 miles)
  • Panera Bread (6.6 miles)

Restaurants

  • El Rinconcito Latino (0.4 miles)
  • Flanigan's Seafood Bar & Grill (1.1 miles)
  • IHOP (1.2 miles)
  • Chick-Fil-A (1.6 miles)
  • Sergio's London Square (1.6 miles)
  • Burger King (1.8 miles)
  • La Carreta (2.1 miles)

Pharmacies

  • Walgreens (0.4 miles)
  • Navarro Discount Pharmacy (1 miles)
  • CVS Pharmacy (1.2 miles)
  • CVS Pharmacy (1.8 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.7 miles)
  • Walgreens (2.7 miles)

Parks

  • Hammocks Park (1.2 miles)
  • Kendall Hammocks Park (1.4 miles)
  • Westwind Lakes Park (2.2 miles)
  • Millers Pond Park (2.9 miles)
  • Kendall Indian Hammocks County Park (3.1 miles)
  • Chuck Pezoldt Park (4 miles)
  • Southern Estates Park (4.5 miles)

Places of Worship

  • King Jesus Ministry (3.1 miles)
  • Bible Truth Chapel (4.5 miles)
  • Christ Fellowship Church (6.7 miles)
  • St Louis Catholic Church (6.8 miles)
  • St Thomas the Apostle Catholic Church (6.9 miles)

Physicians

  • UM Sylvester/Physicians at Kendall (4.2 miles)
  • Baptist Health Miami Cancer Institute (4.9 miles)
  • Valdes Rafael DDS (5.4 miles)

Hospitals

  • Jackson South Medical Center (5.7 miles)
  • Jackson South Community Hospital (5.7 miles)

Frequently Asked Questions

Where is Heartland Health Care Center Kendall?

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