9360 South West 24Th Street, Miami, FL 33165
For more information about senior living options: (866) 208-4318
Overall Review of Casa De Paz - ALF
Pros
The staff and owner have been nothing short of exceptional.- The level of care shown by the staff is amazing.
- The place is extremely well organized and very clean.
- The owner has been very professional and has answered all questions and concerns.
- It is an excellent home where one can trust for the care of a loved one.
- The facility offers good service and cleanliness.
- It embodies peace, love, and cultural tradition.
Cons
The facility is described as a disgrace and a complete failure in every essential aspect.- The staff are shockingly unprofessional, often untrained or unlicensed, and unconcerned with residents' wellbeing.
- Residents are left unattended for hours, with little to no follow-up or documentation.
- The building is filthy, smells of neglect, and feels like a prison.
- The food is not only inedible but degrading, served as slop rather than proper meals.
- There are no activities or stimulation, and residents lack dignity and care.
- Incidents are frequently brushed under the rug, with injuries unexplained and no accountability.
- The facility is unsafe, uncaring, and unethical, warranting investigation or closure.
Review
Casa De Paz β ALF in Miami is best suited for families seeking a faith-informed, culturally familiar environment where a sense of peaceful living is emphasized, and where owner involvement is a visible feature. The strongest appeal lies in a calm, home-like atmosphere with a Hispanic cultural orientation and a platform that some residents and families interpret as trustworthy due to direct management oversight. This can work for elders who value routine, spiritual or cultural connection, and a setting that feels like βhome.β Those who require robust, professional medical oversight, consistent staffing, or non-religious programming will likely want alternatives.
The reviews are sharply divided, and that divergence matters for decision-making. A cluster of entries praise Casa De Paz as clean, organized, and attentive when staff are engaged, with the owner described as professional and responsive. On the other end, a substantial portion of families describe neglect, disorganization, unsafe conditions, and a lack of transparency that undermines trust. The same facility can be seen as a sanctuary by some and a hazard by others. The wide variance signals a serious reality: experiences hinge on day-to-day staffing and management dynamics, which can swing abruptly and unpredictably.
Key pros do not fully offset the main cons. The appeal of a peaceful, culturally aligned setting is real, and for residents who receive consistent and respectful attention, it can feel like a safe, homey place to age in place. Cleanliness and basic organization are repeatedly noted positively by some families, and there is praise for responsive ownership when it shows up. Yet these positives often clash with core safety and care concerns: unattended residents for long stretches, insufficient supervision, unexplained injuries or sedation without clear incident documentation, and alarmingly low nutritional quality described by some families. The dissonance between a well-presented menu and the reality of meals, plus reports of staff on their phones instead of supervising residents, undermine the sense of dependable care. In short, the protective factors are fragile and inconsistent.
Families evaluating Casa De Paz should pursue rigorous due diligence before committing. Mosaic issues demand direct observation and hard questions: request to see current incident logs and follow-up protocols, verify staff licenses and training records, and audit the actual daily routine, meal service, activities, and bedside check-ins. Insist on meeting multiple caregivers and the owner in a in-depth tour, and ask for recent inspection or compliance reports. Probe the stability of staff by inquiring about turnover and training practices, and cross-check with families of current residents about consistency of care, responsiveness, and transparency. If any red flags persist, unexplained injuries, lack of documentation, or reluctance to share information, treat them as deal-breakers.
For those who still consider moving forward, a concrete governance framework is essential. Require a formal, written care plan with measurable goals, daily activity schedules, and explicit communication channels for families. Demand immediate incident reporting and clear accountability from leadership, including a transparent process for addressing family concerns. Ensure medical oversight is explicit, including medication management procedures and regular nursing assessments. If the setting hinges on cultural or religious alignment, confirm that inclusivity is genuine and not instrumental to the operation, and that residents of all beliefs are respected. If these conditions cannot be met, the prudent course is to look elsewhere.
The bottom line is cautioned: Casa De Paz carries significant risk alongside potential comfort for the right resident. It may be the right fit for families prioritizing a peace-oriented, faith-inclusive environment and who can closely supervise care through active involvement. However, for anyone prioritizing consistent safety, transparent communication, and professional, evidence-based care, stronger alternatives are advisable. Prospective families should compare other Miami-area ALFs with stronger staffing models, clearer incident reporting, and demonstrable, verifiable outcomes. In the search for a trusted home, Casa De Paz should be weighed carefully against these criteria, with no assumption of adequacy until independent verification is completed.
6 resident community capacity
Assisted Living
Board and Care Home
Respite Care
Cable or satellite TV
Dining room
Fully furnished
Garden
Housekeeping services
Move-in coordination
Outdoor space
Telephone
Wi-Fi/high-speed internet available
Miami International (5 miles away)
24-hour supervision
Activities of daily living assistance
Assistance with bathing
Assistance with dressing
Assistance with transfers
Diabetes diet
Meal preparation and service
Medication management
Special dietary restrictions
Transportation arrangement (medical)
Transportation to doctors appointments
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