14871 South West 70Th Street, Miami, FL 33193
For more information about senior living options: (844) 490-3973
A stream of comments about this Home Health agency reveals a broad spectrum of experiences, from heartfelt praise to pointed criticisms. One reviewer even foregrounds a simple practical request at the outset: they would like to have the office number. Beyond that line, the messages paint a landscape of care that can feel like a lifeline during frightening times, mixed with frustrations about timing and process. The overall tone suggests that for many patients and families, the agency represents a trustworthy ally, while for others, administrative hiccups and delays have left them frustrated and skeptical. The contrasts are sharp, but the throughline across many notes is a genuine appreciation for the people who provide care, even when the systems around them stumble.
A standout thread in the feedback centers on a specific Case Manager, Yanuaria Rodriguez. Several reviewers single her out for consistently going above and beyond for patients referred to this Home Health service. They describe her as someone who embodies dedication and professionalism, a beacon of reliability in what can otherwise be a confusing and stressful care journey. The gratitude is tangible: reviewers thank her for the steady, attentive approach she brings to patient care, and they speak of trust earned through her ongoing involvement with families and their loved ones. This emphasis on individual accountability - seeing a case manager as a key touchpoint - appears repeatedly and seems to anchor many of the more positive impressions of the agency.
Linked to the Yanuaria endorsement, other testimonials celebrate the agency as a whole for its professionalism, efficiency, and patient-centered ethos. Phrases like "I absolutely love this agency!!! Professional, efficient, excellent customer service, and passionate about taking care of their patients" appear with enthusiasm. Reviewers describe the team as professional and capable, with care that prioritizes patients. There is a sense that the organization values strong customer service, fosters a proactive approach to care, and maintains a genuine commitment to patient well-being. The sentiment is that, when the service works well, it feels seamless, competent, and genuinely caring - qualities that inspire recurring endorsements and trust.
Another cluster of comments reinforces the theme of efficiency and patient-first care. Some reviewers highlight that the agency is "Very professional" and that care comes with a focus on patients being the priority. The repeated assertion that services are delivered efficiently reinforces the sense that, for many families, the agency delivers on its promises in a way that helps patients recover and feel supported. The positive notes extend to praise for the timeliness and attentiveness of the nursing staff, with references to care that is both professional and considerate. Taken together, these remarks sketch an experience of reliable, patient-centered service that resonates deeply with those who see it firsthand.
Yet not all voices align with the glowing testimonials. A subset of reviewers recounts significant operational challenges that dampen the overall perception. They describe moments when the agency seemed unprofessional or opaque, offering excuses when staff did not show up, and they depict frustrating delays in getting services authorized. One reviewer warns of waits of two to three months and of a confusing "prior authorization" bottleneck that can feel like a barrier to timely care. Others frame the experience as a runaround or a breakdown in communication, with the implication that some patients feel left in limbo while authorization and scheduling processes drag on. This darker thread reminds readers that even highly valued care can be undermined by systemic inefficiencies.
A final dimension in the reviews centers on concerns about costs and compensation, underscoring a tension between patient-facing care and the economics of home health work. A longstanding user of the agency notes that they have found value in the service over the years, praising the promptness, friendliness, and attentiveness of the nurses. At the same time, they raise a controversial point about nurse pay, asserting that registered nurses are paid $17 per hour, and urging potential patients to consider this before assuming they will be charged higher rates - an assertion that is followed by questions about what becomes of any additional money if costs to patients rise. This financial critique suggests anxiety about pricing and transparency, and it casts a cautious light on the agency's billing practices, inviting readers to scrutinize charges and the allocation of funds as part of choosing care.
In sum, the collection of comments presents a mixed but richly textured portrait. For many, the agency is a source of real strength - team members like Yanuaria Rodriguez are celebrated for their dedication, and the organization is praised for professionalism, efficiency, and patient-first care. For others, frustrations with scheduling, authorization delays, and perceived inconsistencies in professionalism temper the experience and raise questions about process and communication. The common thread remains clear: when the care team connects with patients and families in a responsive, compassionate way, the impact is powerful and lasting; when administrative hurdles intrude, that same care can feel overshadowed by bureaucracy. Potential patients and families may find value in weighing the consistently positive encounters against the reported delays, and in seeking direct information about office contacts, authorization timelines, and transparent pricing before engaging with services.
A Loving Place II is an assisted living community conveniently located in Miami, FL. We offer board and care home services as well as respite care for those who need temporary assistance. Our fully furnished facility includes a dining room where residents can enjoy delicious meals prepared by our staff. The community also features a beautiful garden and outdoor space where residents can relax and enjoy the fresh air.
We understand the importance of maintaining a clean and organized environment, which is why we provide housekeeping services to ensure that our residents are living in comfortable surroundings. Additionally, we offer move-in coordination to make the transition as smooth as possible for new residents.
At A Loving Place II, we prioritize the well-being of our residents. Our trained staff is available to assist with activities of daily living such as bathing, dressing, and transfers. We also coordinate with health care providers to ensure that all medical needs are met. For individuals with specific dietary requirements, our community offers diabetes diets and special dietary restrictions.
Transportation is made easy with our arrangement for medical transportation and transportation to doctor's appointments. This allows residents to attend their necessary appointments without any hassle.
In terms of nearby amenities, A Loving Place II has numerous options for convenient outings. There are cafes, parks, pharmacies, restaurants, and places of worship all within close proximity to our community. Residents can explore these nearby attractions or participate in our scheduled daily activities within the comfort of their home.
Overall, A Loving Place II provides a loving and caring environment where seniors can receive the support they need while enjoying a fulfilling lifestyle in Miami, FL.
A Loving Place II is located at 14871 South West 70Th Street, Miami, FL 33193 in Miami-Dade County, Florida
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