2700 Anneleigh Circle Viera, Melbourne, FL 32940
For more information about senior living options: (844) 490-3973
The community described by residents comes across as a welcoming and neighborly place to live, with a strong sense of pride in the people who keep it running. Many renters repeatedly note that the staff are friendly, responsive, and genuinely invested in making life comfortable. The feedback highlights a consistent thread: when things go right, it's because the team acts with care and efficiency, from the moment someone signs a lease to the moment a maintenance request is resolved. The area itself is praised for being walkable and peaceful, a setting that many tenants say suits seniors especially well and provides a quiet, safe place to call home.
A recurring source of positivity is the staff, particularly a few names that come up again and again. Nicolette, Jocelyn, Joselyn, Alicia B., Aleisha, and other office personnel receive abundant praise for their customer service and availability. Residents describe Nicolette as personable and helpful, with many noting that she went above and beyond during leasing and onboarding tasks. Jocelyn and Joselyn are repeatedly described as wonderful assets to the team, with residents appreciating their accessibility and problem-solving approach. Aleisha and Alicia B. are praised for making leasing and questions feel handled with care, reinforcing the impression that the office is approachable and resident-focused.
Maintenance is another area where the community earns high marks, especially for reliability and responsiveness. Residents speak highly of Robert and Matt in maintenance for their prompt attention to work orders and their courteous professional manner. Keith is also singled out for his hard work and positive attitude on maintenance days. In many accounts, the maintenance team is described as quick to address issues and keeps the property looking well-maintained, contributing to a sense of pride in the community. The presence of a dedicated maintenance culture is seen as a key factor in residents' comfort and satisfaction.
Yet the reviews also reflect a more mixed experience in certain areas, including some frustration with procedures and communication. One renter recounts a problem with a clogged toilet and notes that the virtual maintenance assistant (Noah) simply returns an open-order status, suggesting a gap between expectations and the current system. There is a sense among some residents that on-site maintenance staffing has shifted and that response paths are not as straightforward as they used to be. In parallel, there are multiple mentions of the office not always answering the phone or being quick to respond, which can create a sense of distance between residents and the management team.
Alongside these mixed signals about operations, a notable thread of negative feedback centers on individual experiences with management. One extended review alleges rude behavior, false statements, and poor responsiveness from Nicolette, including a claim that she lied about an eco-package option and failed to have the lease prepared promptly or to send a welcome email by move-in day. This account contrasts sharply with the many positive endorsements of Nicolette from other residents. The repeated juxtaposition - praise for several office staff versus a strong, critical personal account of one manager - helps illustrate the spectrum of experiences some renters encounter within the same building.
There are also ongoing concerns about building maintenance practices and cleanliness, particularly regarding the elevators and common areas. A lengthy, passionate post describes chronic dissatisfaction with elevator cleaning, stating that the elevators remain dirty, with control panels and tracks covered in dust and grime, and with visible spider webs and insects. The writer claims repeated requests to address these issues have gone unanswered, culminating in a feeling of embarrassment when guests visit. The sentiment here is that, while the building itself is lovely, the maintenance and housekeeping routines in high-traffic areas like the elevators require more consistent attention to meet residents' expectations.
Finally, the volatility of waitlists, deposits, and general administrative responsiveness colors some residents' overall impression of the community. A few reviews mention delays and frustrations with waitlists, with references to deposits held to secure a spot and uncertainties about when or whether a unit will become available. There are complaints about the office's accessibility and the difficulty of reaching Concord Rental by phone, which adds to the sense that some administrative processes could be streamlined. Yet even amid these concerns, there are related testimonies from new residents who found their move-in experience smooth, noting courteous and helpful office staff and prompt maintenance responses once work orders were filed.
Taken together, the community presents a portrait of a place that many residents clearly love and feel attached to. The apartments are described as quiet, safe, and affordable, with a senior-friendly atmosphere that makes the Venue of Viera feel like a welcoming home. The staff's warmth and the maintenance team's reliability emerge as major strengths contributors to daily life and long-term satisfaction. At the same time, there are notable opportunities for improvement in management communication, elevator and common-area cleanliness, and the consistency of on-site procedures. For many tenants, the balance tilts toward a strong positive housing experience, shaped by caring individuals and a commitment to comfort, even as some voices call for changes to address the occasional gaps in service.
Venue at Viera Senior Living in Melbourne, FL is an exceptional assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon, where residents can indulge in pampering and grooming services. For convenient transportation needs, Venue at Viera provides community-operated transportation arrangements.
A computer center is available for residents to stay connected with loved ones online or engage in virtual activities. For those looking to stay active and fit, there is a fitness room with various exercise equipment. A gaming room is also available for those who enjoy friendly competition and entertainment.
Residents can enjoy the outdoors on the spacious outdoor patio, where they can relax and socialize with fellow residents. Venue at Viera welcomes pets, so residents can bring their furry friends along to share in the joy of community living.
Private bathrooms ensure privacy and convenience for each resident. The restaurant-style dining experience allows residents to savor delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to cater to individual needs.
For intellectual stimulation and relaxation, there is a small library where residents can find a variety of books to read. Telephone services are provided for easy communication with loved ones.
The wellness center offers various health services and resources to support the well-being of residents. Wi-Fi/high-speed internet connectivity ensures that residents can easily access information and stay connected virtually.
In addition to these amenities, Venue at Viera offers transportation arrangement services for any medical appointments or outings that residents may need assistance with.
There are numerous nearby attractions and conveniences such as cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals. This ensures that residents have easy access to necessary amenities and recreational opportunities in their local community.
At Venue at Viera Senior Living in Melbourne, FL, residents will find a vibrant community filled with opportunities for socializing, engaging activities, personalized care services, and convenient access to nearby attractions.
Located in Melbourne, Florida, this area offers a convenient and diverse range of amenities for seniors considering a move to the area. With a variety of dining options such as Chick-Fil-A, el Leoncito, and Olive Tree Greek Grill within close proximity, residents will have plenty of choices for delicious meals. Additionally, there are several pharmacies nearby including Walgreens and CVS Pharmacy, ensuring easy access to medications and healthcare needs. For medical care, there are multiple physicians' offices and hospitals like VA Outpatient Clinic and Rockledge Regional Medical Center within a short distance. Residents can also enjoy leisure activities at Viera Regional Community Center or catch a movie at AMC Avenue 16 theater. Overall, this area provides convenience and accessibility for seniors looking to settle in Melbourne.
Venue at Viera Senior Living is located at 2700 Anneleigh Circle Viera, Melbourne, FL 32940 in Brevard County, Florida
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