Venue at Viera Senior Living

2700 Anneleigh Circle Viera, Melbourne, FL 32940

For more information about senior living options: (844) 490-3973

4.3 from 79 reviews
5 stars
59
4 stars
6
3 stars
4
2 stars
0
1 stars
10

Active Adult Communities (55+)

Overall Review of Venue at Viera Senior Living

Pros

  • pro Residents praise the staff for being very helpful and kind and love their new home.
  • pro The maintenance team is thanked for prompt service and quick responses to requests.
  • pro Nicolette is described as awesome and very helpful in assisting with paperwork and lease matters.
  • pro Jocelyn is praised as a wonderful asset and helpful in showing the property.
  • pro Joselyn is recognized as an awesome admin staff member who is always very helpful.
  • pro Alicia B. is noted as wonderful in the leasing office; staff are always available.
  • pro The area is great for walking and peaceful.
  • pro The community is well-kept, quiet, senior-friendly, and affordable.
  • pro Residents appreciate that maintenance keeps things running well and responds promptly.
  • pro The community is described as a pleasure to live in with friendly neighbors and a safe environment.
  • pro Maintenance staff Keith and Robert are appreciated for their hard work and politeness.
  • pro New residents report move-in day went smoothly and the staff were courteous and responsive.

Cons

  • pro Noah tells residents that it is an open maintenance order, which frustrates them.
  • pro The office almost never answers the phone.
  • pro The on-site maintenance team is no longer there, and residents are disappointed with the current procedures.
  • pro Nicolette is rude to everyone who walks through her door.
  • pro Nicolette blatantly lied to them about move-in details and was unresponsive.
  • pro The elevators are not cleaned properly and remain dirty despite repeated requests.

Review

The community described by residents comes across as a welcoming and neighborly place to live, with a strong sense of pride in the people who keep it running. Many renters repeatedly note that the staff are friendly, responsive, and genuinely invested in making life comfortable. The feedback highlights a consistent thread: when things go right, it's because the team acts with care and efficiency, from the moment someone signs a lease to the moment a maintenance request is resolved. The area itself is praised for being walkable and peaceful, a setting that many tenants say suits seniors especially well and provides a quiet, safe place to call home.

A recurring source of positivity is the staff, particularly a few names that come up again and again. Nicolette, Jocelyn, Joselyn, Alicia B., Aleisha, and other office personnel receive abundant praise for their customer service and availability. Residents describe Nicolette as personable and helpful, with many noting that she went above and beyond during leasing and onboarding tasks. Jocelyn and Joselyn are repeatedly described as wonderful assets to the team, with residents appreciating their accessibility and problem-solving approach. Aleisha and Alicia B. are praised for making leasing and questions feel handled with care, reinforcing the impression that the office is approachable and resident-focused.

Maintenance is another area where the community earns high marks, especially for reliability and responsiveness. Residents speak highly of Robert and Matt in maintenance for their prompt attention to work orders and their courteous professional manner. Keith is also singled out for his hard work and positive attitude on maintenance days. In many accounts, the maintenance team is described as quick to address issues and keeps the property looking well-maintained, contributing to a sense of pride in the community. The presence of a dedicated maintenance culture is seen as a key factor in residents' comfort and satisfaction.

Yet the reviews also reflect a more mixed experience in certain areas, including some frustration with procedures and communication. One renter recounts a problem with a clogged toilet and notes that the virtual maintenance assistant (Noah) simply returns an open-order status, suggesting a gap between expectations and the current system. There is a sense among some residents that on-site maintenance staffing has shifted and that response paths are not as straightforward as they used to be. In parallel, there are multiple mentions of the office not always answering the phone or being quick to respond, which can create a sense of distance between residents and the management team.

Alongside these mixed signals about operations, a notable thread of negative feedback centers on individual experiences with management. One extended review alleges rude behavior, false statements, and poor responsiveness from Nicolette, including a claim that she lied about an eco-package option and failed to have the lease prepared promptly or to send a welcome email by move-in day. This account contrasts sharply with the many positive endorsements of Nicolette from other residents. The repeated juxtaposition - praise for several office staff versus a strong, critical personal account of one manager - helps illustrate the spectrum of experiences some renters encounter within the same building.

There are also ongoing concerns about building maintenance practices and cleanliness, particularly regarding the elevators and common areas. A lengthy, passionate post describes chronic dissatisfaction with elevator cleaning, stating that the elevators remain dirty, with control panels and tracks covered in dust and grime, and with visible spider webs and insects. The writer claims repeated requests to address these issues have gone unanswered, culminating in a feeling of embarrassment when guests visit. The sentiment here is that, while the building itself is lovely, the maintenance and housekeeping routines in high-traffic areas like the elevators require more consistent attention to meet residents' expectations.

Finally, the volatility of waitlists, deposits, and general administrative responsiveness colors some residents' overall impression of the community. A few reviews mention delays and frustrations with waitlists, with references to deposits held to secure a spot and uncertainties about when or whether a unit will become available. There are complaints about the office's accessibility and the difficulty of reaching Concord Rental by phone, which adds to the sense that some administrative processes could be streamlined. Yet even amid these concerns, there are related testimonies from new residents who found their move-in experience smooth, noting courteous and helpful office staff and prompt maintenance responses once work orders were filed.

Taken together, the community presents a portrait of a place that many residents clearly love and feel attached to. The apartments are described as quiet, safe, and affordable, with a senior-friendly atmosphere that makes the Venue of Viera feel like a welcoming home. The staff's warmth and the maintenance team's reliability emerge as major strengths contributors to daily life and long-term satisfaction. At the same time, there are notable opportunities for improvement in management communication, elevator and common-area cleanliness, and the consistency of on-site procedures. For many tenants, the balance tilts toward a strong positive housing experience, shaped by caring individuals and a commitment to comfort, even as some voices call for changes to address the occasional gaps in service.

Features

Housing

  • 52 resident community capacity 52 resident community capacity

Types of Care

  • Active Adult Communities (55+) Active Adult Communities (55+)Active Adult Communities provide seniors with opportunities for socialization, activities, and wellness programs tailored to their needs. These communities offer a sense of belonging and security while promoting an active and independent lifestyle for those aged 55 and older.

Amenities

  • Air-conditioning Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
  • Beauty salon Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
  • Computer center Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
  • Fitness room Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
  • Gaming room Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
  • Kitchenette KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
  • Outdoor patio Outdoor patioOutdoor patios are essential for seniors as they provide a safe and peaceful space for them to enjoy the outdoors, socialize with friends and family, engage in physical activity, and soak up natural sunlight which promotes overall well-being and mental health.
  • Pet friendly Pet friendly"Pet friendly" senior living communities are important for seniors because pets provide companionship, reduce feelings of loneliness and depression, promote physical activity and mental stimulation, and offer a sense of purpose and responsibility. Pets can improve overall well-being and quality of life for seniors in many ways.
  • Private bathrooms Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
  • Restaurant-style dining Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
  • Small library Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
  • Telephone TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
  • Wellness center Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
  • Wi-Fi/high-speed internet available Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.

Transportation

  • Melbourne International (12 miles away) Melbourne International (12 miles away)
  • Community operated transportation Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance.
  • Transportation arrangement Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life.

Care Services

  • 24-hour call system 24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities.

Dining

  • Diabetes diet Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life.
  • Special dietary restrictions Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications.

Activities

  • Concierge services Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security.
  • Fitness programs Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
  • Planned day trips Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life.
  • Resident-run activities Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers.

Description

Venue at Viera Senior Living in Melbourne, FL is an exceptional assisted living community that offers a wide range of amenities and care services to enhance the quality of life for its residents. The community features a beauty salon, where residents can indulge in pampering and grooming services. For convenient transportation needs, Venue at Viera provides community-operated transportation arrangements.

A computer center is available for residents to stay connected with loved ones online or engage in virtual activities. For those looking to stay active and fit, there is a fitness room with various exercise equipment. A gaming room is also available for those who enjoy friendly competition and entertainment.

Residents can enjoy the outdoors on the spacious outdoor patio, where they can relax and socialize with fellow residents. Venue at Viera welcomes pets, so residents can bring their furry friends along to share in the joy of community living.

Private bathrooms ensure privacy and convenience for each resident. The restaurant-style dining experience allows residents to savor delicious meals prepared by skilled chefs. Special dietary restrictions are accommodated to cater to individual needs.

For intellectual stimulation and relaxation, there is a small library where residents can find a variety of books to read. Telephone services are provided for easy communication with loved ones.

The wellness center offers various health services and resources to support the well-being of residents. Wi-Fi/high-speed internet connectivity ensures that residents can easily access information and stay connected virtually.

In addition to these amenities, Venue at Viera offers transportation arrangement services for any medical appointments or outings that residents may need assistance with.

There are numerous nearby attractions and conveniences such as cafes, parks, pharmacies, physicians, restaurants, theaters, and hospitals. This ensures that residents have easy access to necessary amenities and recreational opportunities in their local community.

At Venue at Viera Senior Living in Melbourne, FL, residents will find a vibrant community filled with opportunities for socializing, engaging activities, personalized care services, and convenient access to nearby attractions.

Nearby Places of Interest

Located in Melbourne, Florida, this area offers a convenient and diverse range of amenities for seniors considering a move to the area. With a variety of dining options such as Chick-Fil-A, el Leoncito, and Olive Tree Greek Grill within close proximity, residents will have plenty of choices for delicious meals. Additionally, there are several pharmacies nearby including Walgreens and CVS Pharmacy, ensuring easy access to medications and healthcare needs. For medical care, there are multiple physicians' offices and hospitals like VA Outpatient Clinic and Rockledge Regional Medical Center within a short distance. Residents can also enjoy leisure activities at Viera Regional Community Center or catch a movie at AMC Avenue 16 theater. Overall, this area provides convenience and accessibility for seniors looking to settle in Melbourne.

Restaurants

  • Chick-Fil-A (0.3 miles)
  • McDonald's (0.5 miles)
  • el Leoncito (0.6 miles)
  • Culver's (1.4 miles)
  • Olive Tree Greek Grill (1.6 miles)
  • Chili's Grill & Bar (1.6 miles)
  • McDonald's (1.8 miles)

Cafes

  • Starbucks (0.5 miles)
  • First Watch - Viera (1.5 miles)
  • Starbucks (2.5 miles)
  • Metro Diner (2.9 miles)
  • Starbucks (4.8 miles)
  • River Road Coffe & Pop (5.8 miles)
  • Starbucks (6.5 miles)

Pharmacies

  • Walgreens (0.7 miles)
  • Walgreens (2.1 miles)
  • Health First Family Pharmacy (2.6 miles)
  • Dakus (2.7 miles)
  • CVS Pharmacy (2.9 miles)
  • FHCP Pharmacy (4 miles)
  • Port St John Discount Pharmacy (4.4 miles)

Physicians

  • Lifetime Eyecare (0.7 miles)
  • Reflections OB/GYN (0.8 miles)
  • V S Primo Health Care PA (2.2 miles)
  • Spyglass Medical Building (2.2 miles)
  • Nemours Cardiac Center Add to Favorites (2.3 miles)
  • Health First Medical Group (2.3 miles)
  • Eye Clinic & Laser Institute (2.4 miles)

Hospitals

  • VA Outpatient Clinic (1.1 miles)
  • Brevard Medical Group-Viera Office MD (2.3 miles)
  • Deukmedjian Sun (3.9 miles)
  • Wuesthoff Hospital Emergency Heliport (4.7 miles)
  • Wuesthoff Medical Center-Rockledge (4.8 miles)
  • Wuesthoff Health System (4.8 miles)
  • Rockledge Regional Medical Center (4.8 miles)

Parks

  • Viera Regional Community Center (1.2 miles)
  • Lee Wenner Park (6.2 miles)
  • Veterans Memorial Park (6.5 miles)

Theaters

  • AMC Avenue 16 (1.7 miles)

Frequently Asked Questions

Where is Venue at Viera Senior Living?

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