1700 Wuesthoff Drive, Viera, FL 32940
For more information about senior living options: (844) 490-3973
The staff at Town Square is warm, caring, and treats residents like family members. Residents enjoy a variety of daily activities, including exercise, movies, crafts, and puzzles. The facility's single-story layout with vaulted ceilings creates a bright and airy environment that residents appreciate. Many reviewers have expressed satisfaction with the quality of care their loved ones receive at Town Square. The marketing team provides thorough information and support to families during the transition to assisted living. Some residents enjoy the dining experience and have found the food to be satisfactory for their needs. Town Square offers an appealing outdoor space with beautiful palm trees for residents to enjoy.
The food is poorly selected, poorly prepared, and poorly served; it does not meet quality expectations. Most of the aides are disinterested and inattentive to residents' needs, leading to inadequate care. The administration is untrustworthy, with constant turnover in leadership and poor communication with families. Many residents miss meals due to a lack of communication about food delivery. There are frequent instances of neglect, including residents being left in soiled conditions for extended periods. Staff response times to calls for assistance can exceed 45 minutes or more, indicating a lack of urgency and care. Management is described as cold, aloof, and unresponsive to concerns from family members. Overall experiences suggest that Town Square failed to provide adequate support and care for its residents during critical times.Town Square in Viera has elicited a range of experiences from families and residents, revealing both commendable features and concerning shortcomings. For some residents and their families, Town Square is viewed as a warm and inviting place. Reviewers emphasize the facility's engaging atmosphere with a variety of daily activities including exercise sessions, crafts, movies, and puzzles, which are designed to foster community spirit among residents. The layout of the building is noted for its single-story design, eliminating the hassle of elevators and making it more accessible for those with mobility challenges. Many have appreciated individual apartment styles that provide a cozy yet manageable living space for assisted living needs.
However, the positive testimonials starkly contrast with several negative experiences reported by other families. Complaints frequently center on inadequate care standards following the change in ownership from Wuestoff to Steward in early 2019. Some reviewers described instances where their loved ones were left unattended for extended periods when they called for help; delays in response times could stretch up to 45 minutes or longer. This lack of attentiveness raised serious concerns about the quality of care offered at Town Square.
Food service was another point that received mixed reviews from family members. While one family expressed satisfaction with the dining experience—highlighting that they enjoyed sharing meals with their loved ones—others described the food as poorly selected, prepared, and served. When combined with reports of residents occasionally missing meals because staff did not notify them when food was ready, these issues paint a picture of inconsistency in dining services that may affect residents' overall well-being.
The management's approach has also come under scrutiny by several reviewers who voiced dissatisfaction with how administrative issues were handled. Families reported high turnover among directors—five changes within two years—which contributed to an unsettling environment characterized by a lack of established practices and oversight regarding resident care. Concerns surfaced regarding billing discrepancies; some families recounted promises made by management that went unfulfilled regarding refunds on security deposits upon moving out.
Furthermore, emotional support during difficult times appeared lacking; several accounts detailed how little acknowledgment was given during tragic moments such as resident deaths—a time when compassion would be expected from staff members. Reviewers felt these situations illuminated deeper systemic failures within the facility’s operations.
Finally, while there are indeed positive aspects highlighted by some former residents and their families who noted friendly staff members and engaging environments, cautionary tales loom large for potential new residents considering assisted living at Town Square. The juxtaposition between supportive community interactions against troubling management practices raises questions about reliability as caregivers for elderly individuals requiring assistance everyday life necessitates careful consideration before committing to this facility for aging loved ones. Ultimately, buyer beware: due diligence is critical before selecting this specific location as an option for assisted living arrangements.
120 resident community capacity
Assisted LivingAssisted living facilities provide crucial support and care for seniors who may need help with daily tasks such as medication management, bathing, and meal preparation. These communities offer a safe and comfortable environment where seniors can maintain their independence while receiving the assistance they need to thrive in their golden years.
Independent LivingIndependent living communities are important for seniors because they offer a safe and supportive environment where older adults can live independently while still having access to amenities and services that enhance their quality of life. These communities provide social opportunities, recreational activities, and assistance with daily tasks, promoting overall well-being and allowing seniors to maintain their independence for as long as possible.
Air-conditioningAir conditioning is important for seniors as they are more vulnerable to heat-related illnesses and may have underlying health conditions that make it difficult for them to regulate their body temperature. It helps to keep them comfortable, safe, and healthy in hot weather.
Beauty salonBeauty salons are important for seniors because they provide a space for them to feel pampered, socialize, and maintain their personal grooming and hygiene. Regular visits to a beauty salon can help boost seniors' self-esteem and overall well-being.
Cable or satellite TVCable or satellite TV is important for seniors because it provides entertainment, news, and companionship, helping to combat loneliness and boredom. It also offers a wide range of programming options tailored to different interests and preferences.
Computer centerA computer center is essential for seniors as it provides access to technology, communication tools, and resources that can enhance their daily lives. It allows them to stay connected with loved ones, engage in online activities, and learn new skills, ultimately promoting socialization and mental stimulation.
Dining roomDining rooms are important for seniors as they provide a space for socialization, connection, and nutritious meals. They offer opportunities for residents to bond over shared meals, foster a sense of community, and promote healthy eating habits. Dining rooms also ensure that seniors have access to well-balanced meals tailored to their dietary needs and preferences.
Fitness roomHaving a fitness room in a senior living community is essential for seniors to stay active, maintain their physical health, and improve their overall well-being. Regular exercise can help prevent falls, reduce the risk of chronic diseases, and promote mental sharpness. It also provides social opportunities for residents to connect with others and enjoy a sense of community.
Fully furnishedFully furnished senior living communities are important for seniors because they provide convenience, comfort, and a hassle-free moving experience. Seniors can easily settle into their new living space without the stress of having to buy and move furniture. This allows them to focus on enjoying their new home and community.
Gaming roomGaming rooms are important for seniors as they provide a fun and engaging environment for socializing, cognitive stimulation, and physical activity. Games can improve memory, problem-solving skills, and overall mental well-being while fostering friendships and reducing feelings of isolation.
GardenGardens are important for seniors as they provide a peaceful and therapeutic environment for relaxation, physical activity, and socialization. Being in nature has been shown to reduce stress, improve mood, and promote overall well-being. Gardens also offer opportunities for seniors to engage in gardening activities, which can improve mobility, flexibility, and cognitive function. Additionally, gardens create a sense of community and connection with others who share a passion for plants and outdoor spaces.
Housekeeping servicesHousekeeping services are important for seniors because they help maintain a clean and safe living environment, promote independence, and reduce the risk of accidents or illnesses. Additionally, having assistance with household chores can alleviate physical strain and allow seniors to focus on other aspects of their well-being.
KitchenetteKitchenettes are important for seniors living in senior living communities because they provide the convenience and independence of being able to prepare simple meals and snacks in the comfort of their own living space. This can help promote a sense of autonomy and well-being for seniors, allowing them to maintain some level of control over their dietary choices and daily routines.
Move-in coordinationMove-in coordination is important for seniors because it helps ease the transition into their new living environment. It ensures that all logistics, such as packing, organizing movers, and setting up utilities are taken care of, allowing seniors to focus on settling in and adjusting to their new home. Having a smooth move-in process can alleviate stress and anxiety, making the transition smoother and more enjoyable for seniors.
Outdoor spaceOutdoor spaces are important for seniors as they provide opportunities for physical activity, social interaction, exposure to natural light and fresh air, and a sense of connection to nature. Having access to outdoor spaces can improve overall well-being and quality of life for older adults living in senior communities.
Private bathroomsPrivate bathrooms are important for seniors in senior living communities because they provide independence, dignity, and comfort. Having a private bathroom allows seniors to maintain their personal hygiene routines without the need for assistance, promoting a sense of autonomy and privacy. Additionally, private bathrooms help prevent the spread of infections and provide a safe and clean environment for seniors to navigate safely.
Restaurant-style diningRestaurant-style dining is important for seniors because it allows them to enjoy delicious, nutritious meals in a social and upscale setting. This enhances their dining experience, promotes healthy eating habits, and fosters socialization with fellow residents, ultimately contributing to their overall well-being and quality of life.
Small librarySmall libraries are important for seniors as they provide access to a variety of reading materials, including books, newspapers, and magazines. This can help stimulate their minds, keep them engaged, and provide a sense of community through book clubs and other social activities. Additionally, reading has been shown to improve cognitive function and overall mental well-being in older adults.
TelephoneTelephones are important for seniors as they provide a lifeline for communication with loved ones, emergency services, and healthcare providers. They offer a sense of security and independence, enabling seniors to stay connected and access assistance when needed.
Wellness centerWellness centers are important for seniors because they offer a variety of programs and services that promote physical, mental, and emotional well-being. These centers provide opportunities for exercise, socialization, education, and relaxation, helping seniors maintain their overall health and quality of life.
Wi-Fi/high-speed internet availableWi-Fi/high-speed internet is important for seniors to stay connected with loved ones, access online resources, and participate in virtual activities to combat feelings of loneliness and isolation. It also allows them to easily manage healthcare needs, access entertainment, and engage in lifelong learning opportunities.
Melbourne International (11 miles away)
Community operated transportationCommunity operated transportation is crucial for seniors as it provides them with the means to access essential services, social activities, and medical appointments. It allows seniors to maintain their independence and quality of life by ensuring they can participate in activities outside of their homes. Additionally, community-operated transportation services offer a safe and reliable way for seniors to travel without having to rely on family or friends for assistance. Transportation arrangementTransportation arrangements are crucial for seniors as they may face challenges with driving, mobility, or access to public transportation. Having reliable transportation services ensures that seniors can easily attend appointments, social activities, and maintain their independence and quality of life. Transportation arrangement (non-medical)Transportation arrangements are essential for seniors as they provide access to essential services, activities, and social interactions outside the home. This service helps maintain independence, mobility, and overall well-being for seniors who may have limited transportation options. Transportation to doctors appointmentsTransportation to doctors appointments is crucial for seniors as it ensures they have access to necessary medical care and support, promoting their health and well-being. It allows them to receive timely treatment, monitor existing conditions, and address any new health concerns efficiently. Additionally, transportation services can help seniors maintain their independence and quality of life by enabling them to stay connected with their healthcare providers.
12-16 hour nursing12-16 hour nursing care is crucial for seniors in order to ensure around-the-clock monitoring, timely medication administration, and prompt response to any health concerns or emergencies. This level of care helps to promote the overall well-being and safety of seniors living in senior living communities.
24-hour call system24-hour call systems are important for seniors because they provide peace of mind and immediate assistance in case of emergencies. This technology ensures that help is always available, promoting safety and security for elderly individuals living alone or in assisted living facilities. 24-hour supervision24-hour supervision is important for seniors to ensure their safety, well-being, and access to immediate assistance in case of emergencies or health issues. This constant support provides peace of mind for both seniors and their loved ones, allowing them to age in place with dignity and security.
Activities of daily living assistanceActivities of daily living assistance are important for seniors because they provide essential support with tasks such as eating, bathing, dressing, and mobility. This assistance helps seniors maintain their independence, dignity, and overall quality of life as they age.
Assistance with bathingAssistance with bathing is crucial for seniors as it helps maintain personal hygiene, prevents infections, and ensures their overall well-being and comfort. It also provides a sense of dignity and independence for seniors who may struggle with this task on their own.
Assistance with dressingAssistance with dressing is important for seniors because it helps maintain their independence, promotes personal hygiene, prevents accidents and injuries, and improves overall quality of life. This service ensures that seniors can continue to dress comfortably and confidently, despite any physical limitations they may have.
Assistance with transfersAssistance with transfers is crucial for seniors as it helps prevent falls and injuries, maintains their independence, and ensures they can safely navigate their living environment. It also provides peace of mind for both seniors and their loved ones.
Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Meal preparation and serviceMeal preparation and service are crucial for seniors as they may have limited mobility or energy to cook nutritious meals. Having access to healthy and convenient food options can ensure they are getting the proper nutrition needed to maintain their overall health and well-being.
Medication managementMedication management is crucial for seniors to ensure they are taking the right medications at the correct dosages and times. This helps prevent adverse drug interactions, reduces the risk of medication errors, and promotes overall health and well-being. Proactive management also allows for adjustments as needed based on changing health conditions or new prescriptions.
Mental wellness programMental wellness programs are essential for seniors as they promote cognitive stimulation, emotional support, and social engagement. These programs help prevent isolation, depression, and cognitive decline, ultimately enhancing the overall quality of life for older adults.
Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Diabetes dietA diabetes diet is crucial for seniors as it helps manage blood sugar levels, reduce risks of complications, and improve overall health and well-being. By following a balanced and nutritious diet tailored to their specific needs, seniors can better control their diabetes and enhance their quality of life. Special dietary restrictionsSpecial dietary restrictions are important for seniors because age-related changes in metabolism and health conditions can make it difficult for their bodies to process certain foods. By following a diet tailored to their specific needs, seniors can maintain their overall health and well-being, manage chronic conditions, and reduce the risk of complications such as malnutrition or food interactions with medications. Community-sponsored activitiesCommunity-sponsored activities are important for seniors as they provide opportunities for social interaction, mental stimulation, and physical activity. These activities can help improve overall well-being, combat loneliness and isolation, and promote a sense of belonging and purpose among older adults.
Concierge servicesConcierge services are essential for seniors as they provide assistance with daily tasks and errands, enhance their quality of life by offering convenience and personalized care, and promote a sense of safety and security. Fitness programsFitness programs are crucial for seniors as they help improve strength, flexibility, balance, and overall well-being. Staying active can reduce the risk of chronic diseases, improve mental health, and enhance quality of life in older adults.
Planned day tripsPlanned day trips are important for seniors because they offer opportunities for socialization, mental stimulation, and physical activity. They provide a change of scenery and help seniors stay engaged and connected to their community, promoting overall well-being and quality of life. Resident-run activitiesResident-run activities are important for seniors as they encourage social interaction, creativity, and a sense of autonomy. These activities empower seniors to stay engaged and active in their community while fostering meaningful connections with their peers. Scheduled daily activitiesScheduled daily activities are important for seniors because they provide structure, socialization, mental stimulation, and physical activity. Engaging in regular activities can improve overall well-being and quality of life for seniors living in a community setting.The Town Square Assisted Living in Viera, FL is a vibrant and comfortable community offering independent living for seniors. Residents enjoy a range of amenities designed to make their lives easier and more enjoyable.
The community features a beauty salon where residents can receive haircuts and styling services, ensuring they always look and feel their best. Cable or satellite TV is available in each living space to keep residents entertained and connected to the world. Community operated transportation is provided for residents' convenience, making it easy for them to run errands or attend appointments.
A computer center allows residents to stay connected with loved ones and engage in online activities. The dining room offers restaurant-style dining with delicious meals prepared by the staff. A fitness room is available for those who want to stay active and maintain their physical well-being.
Each living space is fully furnished, providing a comfortable and welcoming atmosphere. A gaming room provides entertainment and socialization opportunities, while a small library offers a quiet space for reading and relaxation. Each unit has its own private bathroom, providing convenience and privacy.
Housekeeping services are provided to ensure that the community remains clean and tidy at all times. Move-in coordination is available to assist residents during the transition process. Outdoor spaces such as gardens allow residents to enjoy nature and spend time outdoors.
Residents can make use of telephone services for communication purposes, as well as Wi-Fi/high-speed internet access throughout the community for their entertainment needs. Transportation arrangements can be made both for non-medical purposes as well as transportation to doctors' appointments.
The wellness center provides various health programs to support residents' mental and physical well-being. A 24-hour call system ensures that assistance is available whenever needed, while 24-hour supervision ensures safety at all times.
Care services include assistance with activities of daily living such as bathing, dressing, transfers, and medication management. Special dietary restrictions such as diabetes diets are accommodated, ensuring that each resident's unique needs are met. Meal preparation and service are provided to ensure residents receive nutritious and delicious meals.
The community offers a variety of activities to keep residents engaged, including fitness programs, planned day trips, resident-run activities, and scheduled daily activities. Concierge services are available to assist residents with any requests or needs they may have.
The Town Square Assisted Living is conveniently located near various amenities such as cafes, parks, pharmacies, physicians' offices, restaurants, theaters, and hospitals. This ensures that residents have easy access to the services they need and can enjoy nearby attractions and entertainment options. With its wide range of amenities and care services, The Town Square Assisted Living provides a welcoming and comfortable home for seniors in Viera, FL.
The Town Square Assisted Living in Viera is located at 1700 Wuesthoff Drive, Viera, FL 32940 in Brevard County, Florida
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